Courtesy Chrysler Dodge RAM of Superstition Springs

Just looking We went into this dealer to "just to look" - wanted to compare the Wrangler and Cherokee models. They were so accommodating that we ended up buying f We went into this dealer to "just to look" - wanted to compare the Wrangler and Cherokee models. They were so accommodating that we ended up buying from them. Great experience in the sales department. Would recommend Greg any day to anyone! CJ was also very easy to work with .. no pressure from either of these guys. Thanks for the great experience, I love my new Wrangler! More

Thank you! Greg and AJ are awesome!! They didnt make us feel pressured and worked their hardest to get us into the car we wanted! Thank you! Greg and AJ are awesome!! They didnt make us feel pressured and worked their hardest to get us into the car we wanted! Thank you! More

Great day at the dealership Yesterday I went in for a test drive and ended up leaving there with a brand new 2014 Dodge Charger.Special thanks to Tate Herget and Rick Ballester f Yesterday I went in for a test drive and ended up leaving there with a brand new 2014 Dodge Charger.Special thanks to Tate Herget and Rick Ballester for making the experience smooth and enjoyable. They provided excellent customer service and I would definitely recommend them, and this location to anyone interested in acquiring a new vehicle. More

Awesome!! Our experience at your dealership was one of the best car buying experiences I have ever had!! Greg was so friendly and helpful!! He is a definite as Our experience at your dealership was one of the best car buying experiences I have ever had!! Greg was so friendly and helpful!! He is a definite asset! Also Rick in finance was also a huge help!! Thank you for making our first experience at you dealership enjoyable!!! More

Do not honor their word I spoke with Jacob on the phone at least 3 times prior to my visit, possibly 4. I explained what I was looking for, what my price point was, what int I spoke with Jacob on the phone at least 3 times prior to my visit, possibly 4. I explained what I was looking for, what my price point was, what interest rate I was expecting. After collecting some information, he said he went to his Sales Manager (do not know which one) to find out if it was doable. He returned to the call a few mins later telling me, being the last day of the month, we are doing everything we can to move vehicles, including taking a loss if need be. I was convinced to make the 25 min drive, spent time with Jacob after looking at a couple of vehicles. I filled out a credit app part way, then said I wanted to speak to numbers before we went any further. At this point Joshua talks to Sterling and comes back and tells me that he cannot come close to my request. He tells me he will give it another try and goes to talk to Sterling. By this time, I had enough, went and asked for my keys. Sterling said there was no way they could meet my request. I told him I had already been made an offer by Airpark that but wanted to see what else was available. He said good luck and Jacob handed me my keys and I left. Then someone from the dealership called Dennis at Airpark to warn them I was on my way. They proceeded to give Dennis personal information. Dennis called before I could have even made it there and tells me "a friend of a friend" tells me I was there and was on my way to Airpark. This seems not to only unethical, dirty, and nasty by the Superstition employee, but illegal. This "friend" had not been given permission to give my personal information out to anyone outside the dealership. This "friend", and it could only have been one of about 3 people that were in the Sales Manager office when I walked in, should be dealt with severely. More

This was amazing, I never bought a car by myself before. Al and Leann were so kind, friendly and helpful. It was so easy. I got the car I wanted at the price I wanted. I never bought a car by myself before. Al and Leann were so kind, friendly and helpful. It was so easy. I got the car I wanted at the price I wanted. The service was extraordinary. I've had my car for a few days and I have told all my friends to go to Superstition Springs. I cannot so speak highly enough about my great experience. Thank you all! More

My experience with this dealer was outstanding. My Sales Consultant,Jim Werklund truly understands what customer service is all about. Because my vehicle purchase involved a dealer trade, I was not able to Consultant,Jim Werklund truly understands what customer service is all about. Because my vehicle purchase involved a dealer trade, I was not able to take possession that day. The next morning Jim,with my vehicle showed up at my doorstep. The vehicle features were thoroughly explained to me in detail...and the vehicle nicely detailed and ready to go. This is truly "Customer Service" at it's best. I would say that seeking out Jim for your vehicle needs would be in your best interest. Thanks Jim for a job well done.... More

Very unhappy with the games played at this dealership. Asked specifics about trail hawk that was in stock. Salesman said it was stock except for sunroof which we knew to be false. Vehicle was. 9k over msr Asked specifics about trail hawk that was in stock. Salesman said it was stock except for sunroof which we knew to be false. Vehicle was. 9k over msrp. Salesperson made us wAit 30+ min for a quote which was more then my Mercedes and included 9k of upgrades. Quote and payment info was crazy despite the specifics we requested We were very interested in purchasing this vehicle but felt like the dealership treated us like idiots, did not listen to us and were trying to drive their own agenda instead of what we wanted. We have purchased 8 vehicles from the Toyota dealership near this one and were never treated like this. Very negative experience for both my wife and I. Would not return to purchase car from this dealership More

We made an appointment for alignment, repair of ABS sensor(s) and general maintenance beginning of December, 2013. We were given a fixed date for Tuesday, January 07, 2014 at 7:00AM by the Service rep. sensor(s) and general maintenance beginning of December, 2013. We were given a fixed date for Tuesday, January 07, 2014 at 7:00AM by the Service rep. Gene Langen. On Monday, January 06 in the AM I called back and confirmed this appointment and was told that everything was scheduled and to be there at 7:00AM. I was at the Service desk by 6:50AM, signed the paperwork, handed over the key and asked how long it would approximately take. Mr. Langen said probably all day and that they would call me back later. At around 2:00 PM I received a voice mail that the car would not be ready that day. I called back at around 2:30PM to inquire if there was a technical problem and was told by Mr. Langen that they had not even started on the car but would probably have it ready by 11:00AM the next day and that he would make up for all the trouble. I told him that we needed the car very badly because of appointments and asked him to give me a call the next morning with the fixed time and also NOT to take any short cuts because of the time restraint. He promised to do all this and personally keep an eye on everything. I had not gotten any call from Mr. Langen by 2:00PM on Wednesday, January 08 so I called him and left a voice mail to call me back. No response, so I called back again at 3:00PM. No response either. So I drove to the dealership from Apache Junction to find out what was going on, only to find out that they hadn't started on the car and that the new schedule was now Thursday at 11:00AM. The only excuse was that they were very busy. I vented my anger and asked why they couldn't just be honest and reschedule the appointment and that I wanted my key and cancel everything. I also asked to speak to the manager. Mr. Langen went out to see his manager and came back saying that he was not available at the moment. After insisting to see him, we finally were let into his office. He apologized and offered some compensation in form of gas and a wash, as well as a rental. I said that I thought that this whole situation was very unprofessional and that I had lost all trust in this dealer and that I would never come back to them, although I have been a loyal customer for years when they still carried the Chrysler Sign of Excellence, which they apparently lost and which does not surprise me. I then left completely disgusted but not without prior demanding from them to erase my name and contact information from their customer list. I have many friends in the area and most of them drive Jeeps. I will forward a copy of this complaint to all of them and also post a copy on Facebook and Twitter. More

I bought a brand new RAM 1500 in March 2013 and I am up to 8 service invoices in less than 8,000 miles and less than 8 months of ownership. The first electrical problem took 5 drop-offs to finally get fixe to 8 service invoices in less than 8,000 miles and less than 8 months of ownership. The first electrical problem took 5 drop-offs to finally get fixed (Arizona Lemon Law requires 4). When I was assigned a new service advisor for my 2nd electrical issue, I emailed the service manager to let him know I was coming in for an appointment in a few days so that he could give the new service advisor a heads-up about my truck's history (clearly I wasn’t happy about bringing the truck in for visit #6). However, Dave, the service manager, never said a word to the new service advisor, he never acknowledged my email with a reply, and he never even said hello when he saw me in the service department that day. The day after issue #2 was resolved, electrical issue #3 came up the following day. My truck spent another couple of days in the service department and then I found out it would be another week until the necessary parts came in from Michigan (all parts seemed to take a week to get in). I spoke with the General Manager, who finally offered to replace my truck with a brand new version of exactly what I had. After 3 more weeks of waiting, I found out they were happy to replace my truck as long as I took a $10,000 hit on the deal. They may not have been making money on the swap, but they certainly weren’t taking a hit. Off to the Lemon Law lawyer I go. I wouldn’t recommend going near this dealership for service or sales. More