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Courtesy Chrysler Dodge RAM of Superstition Springs
Mesa, AZ
1,626 Reviews
Courtesy Chrylser Dodge Ram always maintains competitive new and pre-owned inventories. Whether you live in Mesa, AZ, where our dealership is located, or in surrounding areas such as Phoenix, Scottsdale, Tempe, Gilbert, Chandler and/or Glendale, Arizona – Courtesy CDR is here to give you the best deal, world class service, and great financing!
Staffed with experienced sales representatives and top trained technicians, we’re here to provide a fun, easy and valuable automotive shopping and service experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,626 reviews
June 26, 2015
Purchased two cars the same day Me and my wife purchased two cars the same day one is a Dodge Dart the other one is a Chrysler 200 only have 3 issues one being we bought both cars an Me and my wife purchased two cars the same day one is a Dodge Dart the other one is a Chrysler 200 only have 3 issues one being we bought both cars and the dart didn't come with floor matts also in the trunk the lid didn't come with a cover and the tail light wires all a exposed and the last thing we asked for new plates and only received the tags I spoke to joe bejarrano he took care of the plates but still waiting on the other issues on the dart I would think buying two cats they would at least give us the floor mattes for the dart and the lid cover all I ask is for this to be taken care of that's all More
by Miranda777
Employees Worked With
Joe Bejarano
May 20, 2015
Dealt with her on the phone Very rude. Wouldn't give me any details about my husband's truck. Instead insisted that he called her..... also just to tell him his truck was ready. Very rude. Wouldn't give me any details about my husband's truck. Instead insisted that he called her..... also just to tell him his truck was ready. Why couldn't she tell me that???? My husband is a very busy man, and doesn't need to take time out of work to make that kind of phone call. Plus his bumber was dented in the process, and NOBODY notified him. He found it himself. More
by unknown
Employees Worked With
Amber McFarland
May 01, 2015
Stay away for Suoerstition! William in sales did what he promised ! Jorge in finance is the rip off artist. I had 778 credit rating and Jorge said I could only get 4% loan unless William in sales did what he promised ! Jorge in finance is the rip off artist. I had 778 credit rating and Jorge said I could only get 4% loan unless I bought added warranties, etc I didn't need. Even after he said that was illegal he lowered the rate . He only wants commission on add on overpriced warranties ! Beware of Jorge beware of superstition! More
by Weezerfunk
Employees Worked With
Oscar Gomez
March 07, 2015
Best Deal Great people After being in my Hyundai Elentra i called and talked to Aj explained to him my situation and he had a salesman call me James bradberry and i was plea After being in my Hyundai Elentra i called and talked to Aj explained to him my situation and he had a salesman call me James bradberry and i was pleased when i came in with the service very friendly and patient with me and took me over to the other lot showed me cheerokees and chargers and i felt like a customer more like family got me at payments i wanted and my finance guy harvey was great and freindly and funny i love this dealership and i will always buy from them and i really thank them for my new cheerokee love my suv. More
by mreal1234
Employees Worked With
AJ Chacon
February 25, 2015
Great Salesman, Great Finance service This is my third car purchased from Superstition Springs Chrysler Jeep Dodge, I was looking for a small SUV and stopped in to say Hello to my salesman This is my third car purchased from Superstition Springs Chrysler Jeep Dodge, I was looking for a small SUV and stopped in to say Hello to my salesman Charlie Bennett. He suggested I look at the Jeep Cherokee, I loved the car. Not only do I consider Charlie my permanent car salesman, but I think of him as a friend. Then I was taken in to meet with Rick Ballester the man that handled my finances, and he was wonderful. I had some concerns, and Rick was most helpful in clearing these up. Between Rick and Charlie I am confident with the car I purchased and got a great deal on the financing. More
by Jean
Employees Worked With
Charlie Bennett
January 29, 2015
Great I always come here. They take great care of me. Remember me. And never rip me off! It is a very comforting feeling going into a place not feeling like I always come here. They take great care of me. Remember me. And never rip me off! It is a very comforting feeling going into a place not feeling like they robbed you. And knowing they care. More
by Aray0511
Employees Worked With
Kevin Barnes
November 08, 2014
Sales Dept. Great/Finance Not We had a good experience with the sales staff. They were friendly and the process was straightforward. But the finance experience is miserable there We had a good experience with the sales staff. They were friendly and the process was straightforward. But the finance experience is miserable there. You were made to feel like a cheapskate if you didn't buy the overpriced service extras. More
by chuck.king.75
November 06, 2014
Great customer service and good prices! My friend Norris knew Al Heggs - great customer service in every way! I bought a 2008 Hyundai, low mileage that looked new in all aspects! My friend Norris knew Al Heggs - great customer service in every way! I bought a 2008 Hyundai, low mileage that looked new in all aspects! More
by janet.chapman.127
Employees Worked With
I am quite sure it was Chris West but if not, you can find his name on my paperwork.
November 02, 2014
Service Visit and New Car Purchase We took our 2010 Dodge Charger in for warranty service and had to leave it overnight. all people we encountered were extremely friendly and helpful. We took our 2010 Dodge Charger in for warranty service and had to leave it overnight. all people we encountered were extremely friendly and helpful. The service advisor Amber listened carefully to my frustration and went to listen to the car herself. she requested a big job to be done (rocker arms) in the engine to get rid of the noise that was bothering us. plus we had a warranty repair to be done that was causing the check engine light to come on. both were taken care of within a day. we ended up viewing other vehicles and buying a new Dodge Charger while waiting for our car and our salesman Robby was the best, most comfortable salesperson we have dealt with. For a woman, I am very particular about my cars and he listened to everything. He was like talking to a good neighbor. Although there have been other bad experiences posted here we are pleased with the dealership and have no issues. More
by CPatkins
Employees Worked With
Marvin Read III,Amber McFarland
October 17, 2014
DEFECTIVE VEHICLE!!! Let me start with saying that our salesman Charlie was a great and if you still decide to buy a car from this place. Go to him. Long story short, w Let me start with saying that our salesman Charlie was a great and if you still decide to buy a car from this place. Go to him. Long story short, we received a defective vehicle and the manager Ben Saxton clearly isn't going to help us in getting out of this nightmare of a vehicle. Home of the Slam JUNK deal is more like it! We purchased a used 2011 Dodge Durango with 14k miles back in July 2013. We saw this vehicle as long term and we purchased the extended warranty. Shortly after purchasing this car, it repeatedly wouldn't start. Numerous times I was late to work, my son late to school or straight up just stranded wherever I happened to be at the time. It took THREE trips for the service department to finally fix THAT problem. Despite the brakes being in great condition, they squeak and squeal so loud when braking. Not a huge issue, but shouldn't be happening and another thing the service department can't fix or isn't willing to. On to the air conditioning..... driving home from California the other weekend, the AC quit working! We were in the middle of the desert and had no choice but to drive for 2+ hours with NO AC with a small child in the backseat! This has become ridiculous and I don't pay several hundred dollars a month to be dealing with such big issues and have a vehicle that is unreliable and a total piece of garbage! We went into the dealership to talk to the manager Ben Saxton and tell him our entire history with the car. He promised us he would work something out to get us out of this problem vehicle. WRONG! He didn't help us at all. He left to run an errand while Charlie helped us look at other vehicles and when he arrived back, he walked right past us and we never saw him again. We left the dealership with our same piece of junk not knowing when it's going to break again and what's going to break. It's a very bad spot to be in especially when driving around with kids. I don't know when I'm going to get stranded again. Thanks Superstition Springs Chrysler for selling us a defective vehicle and not willing to help us get out of it. DO NOT GO HERE!!!!!!!!! More
by Bethani
Employees Worked With
Charlie Bennett
