Courtesy Chevrolet - Service Center

Towed our car 20 extra miles to get service at Courtesy Chev I live in the east valley and when my wife's '08 Malibu with 37k broke down I called a dealership 6 miles away. When I finally got through to the not I live in the east valley and when my wife's '08 Malibu with 37k broke down I called a dealership 6 miles away. When I finally got through to the not so super service department, they were so negative and condescending I knew I didn't want to take our vehicle there... I was referred by a great friend to Tim Jackson at Courtesy, and it was the best experience I've had in soo long from a dealership. I'd pretty much given up on dealer service after some really bad experiences in Tempe and Mesa - Tim gave me back my confidence of the way dealer service should be, and used to be.... Communication was wonderful, I always knew what was going on with my vehicle. I was given some well thought out options on what I could do to better protect and preserve my vehicle now and in the future. A shuttle picked me up in the far east valley to get my car... Best of all I was treated like a person.. Courtesy Chevrolet is out of our way, but definitely worth the trip for a service advisor and department we can trust. Thanks Tim & Team !! More

Great Customer Service I live in West Phoenix and drive to courtesy just to see Tim Jackson. His customer service is always the best. I would recommend him to everyone tha I live in West Phoenix and drive to courtesy just to see Tim Jackson. His customer service is always the best. I would recommend him to everyone that needs a good service associate. More

Great! with Tim Jackson Tim Jackson is most pleasant, helpful, and professional with his customers. He is a definite asset in the Service Department and to the Courtesy Chev Tim Jackson is most pleasant, helpful, and professional with his customers. He is a definite asset in the Service Department and to the Courtesy Chevrolet organization. More

Courtesy Chevrolet really lives up to there name! I brought my chevy cruze in for an oil change. Larry came out and greeted me by name. And right away He got started with examining the vehicle getti I brought my chevy cruze in for an oil change. Larry came out and greeted me by name. And right away He got started with examining the vehicle getting it prepared for the car to get serviced. Noticed my windshield wipers were woreout. and asked if I would like them replaced.? I of course said yes. He then Offered me a complimentary coupon for a soft drink beverage to have while I wait for my car to be serviced in there air condition waitingroom. After awhile he came and checked with me to give me an update on my vehicle. He said the mechanic noticed that my wheels were out of alignment. and they are at a safty hazard. They need to be realigned to become road safe again. I again gave permission to do so. All though all of this took sometime. I knew my car would be in great condition once they were through. I am over all pleased with the work they have done. Thank you Larry and everyone else who serviced my car to keep me safe! :) More

30,000 mileage pre maintenance I dropped off my car around 0645, it was ready way before the time that was given to me. Tim took the time to explain everything that would be compl I dropped off my car around 0645, it was ready way before the time that was given to me. Tim took the time to explain everything that would be completed and the cost before my car was taken back. Thanks Tim for everything and letting me know my car was ready for a road trip. Also the Shuttle driver Andrew was great. He got me home safe. More

Service from Tim Jackson Tim Jackson has been our service guy for the last seven years. Excellent service everytime my car is taken in for any kind of services. Highly recom Tim Jackson has been our service guy for the last seven years. Excellent service everytime my car is taken in for any kind of services. Highly recommend! More

Larry Shuler 5 stars Larry was very helpful in getting our car repaired regarding the tire pressure indicator which is computerized, no problem, battery was replaced and n Larry was very helpful in getting our car repaired regarding the tire pressure indicator which is computerized, no problem, battery was replaced and no charge to us at all!! Yepee!! More

Went above and beyond Phil went above and beyond to help me replace my key fob with as little hassle and cost as possible. Thank you for the great service! Phil went above and beyond to help me replace my key fob with as little hassle and cost as possible. Thank you for the great service! More

Larry Shuler = EXCELLENT SERVICE REP! I was to personally recognize Mr. Larry Shuler for the amazing level of service that he provided to my family and I. He made my oil change visit as sm I was to personally recognize Mr. Larry Shuler for the amazing level of service that he provided to my family and I. He made my oil change visit as smooth as possible. I highly reccomend him as an outstanding and extraordinary employee. More

Courtesy Chevrolet is Tops! Courtesy Chevrolet is tops for hiring wonderful employees who provide great customer service. Service Advisor Tim Jackson reigns supreme! He and the e Courtesy Chevrolet is tops for hiring wonderful employees who provide great customer service. Service Advisor Tim Jackson reigns supreme! He and the entire Service Department staff are beyond helpful -- always and in all ways. More