Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Courtesy Chevrolet - Service Center

Phoenix, AZ

4.8
1,433 Reviews
Call Service Center (602) 457-3232

1,433 Reviews of Courtesy Chevrolet - Service Center

Sort by
June 09, 2024

I made an appointment and was told who my service person would be, David Allen. Everything was on time and I only waited an hour and a half for a comprehensive check up. I couldn’t have had better service I More

by FLANNERYRN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Allen
Report | Print
Jun 10, 2024 -

Courtesy Chevrolet responded

Thank you for sharing your positive experience with us at Courtesy Chevrolet, your family-owned and operated Chevy dealer in the valley! We appreciate your kind words and are glad to hear that your service appointment with David went smoothly and efficiently. We look forward to welcoming you back for your next visit. Safe travels! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

June 09, 2024

Excellent services, costumers service is good too, in one work all team is very attendant More

by americab1980
Recommend Dealer
Yes
Employees Worked With
Tyler
Report | Print
Jun 10, 2024 -

Courtesy Chevrolet responded

Thank you for your positive feedback on your experience with Courtesy Chevrolet, a family-owned and operated Chevy dealer in the valley since 1955! We are thrilled to hear that our team provided excellent service, including top-notch customer service. We strive to be attentive to all our customers, and we're glad it shows. We appreciate your kind words and hope to welcome you back for your future automotive needs. Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

June 05, 2024

The interest is very high, the guarantee is very poor, they only want to sell, they don't care if you lose a lot of money. More

by gilbertogilamway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Noah Montez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 06, 2024 -

Courtesy Chevrolet responded

Thank you for sharing your feedback with us. We're truly disappointed to hear about your experience. At Courtesy Chevrolet, we strive to ensure our customers receive the best service and value. We would like the opportunity to address your concerns directly. Please reach out to me directly so we can work towards a resolution. Sincerely, Jessica Ogunjobi Customer Service Manager 602.798.2919 jogunjobi@courtesyautomotivegroup.com

June 05, 2024

Bob in Service is EXCELLENT! I purchased my Trail Boss there in 2021 and have loved it! We’ve purchased 5 SUVs from Courtesy in the last 15 years! More

by PhoenixHappyTraverseFamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Swafford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 06, 2024 -

Courtesy Chevrolet responded

Thank you for sharing your positive experience! We are thrilled to hear that you are loving your Trail Boss purchased from us in 2021. Bob will be delighted to hear your kind words. We truly appreciate your continued loyalty and trust in Courtesy Chevrolet, a family-owned and operated Chevy dealer in the valley since 1955, over the years. If you ever need anything in the future, feel free to reach out. Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

June 01, 2024

Great experience as always. Montana kept me updated and was honest about the cost. Got my car back pretty quickly. More

by Bea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Montana Henson
Report | Print
Jun 04, 2024 -

Courtesy Chevrolet responded

Thank you, Bea, for sharing your positive experience with us at Courtesy Chevrolet on DealerRater. We are thrilled to hear that Montana provided you with excellent service by keeping you updated and being transparent about the costs. We strive to provide efficient and honest service, and we appreciate your feedback. We look forward to serving you again in the future. Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

May 31, 2024

Typically it’s been a good experience, this time was not so. Due to a nationwide shortage of a part I was told, took many calls for someone to help me a little bit Further to get the part. More

by Sjohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Montez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Louie ?
Report | Print
Jun 03, 2024 -

Courtesy Chevrolet responded

Thank you for sharing your experience with us. We appreciate your feedback and we're disappointed to hear about the challenges you faced during your visit. Please know that we are committed to providing the best service possible and we would like to work with you to ensure a more positive outcome in the future. Feel free to reach out to us at Courtesy Chevrolet so we can address your concerns. Thank you again for bringing this to our attention. Sincerely, Jessica Ogunjobi Customer Service Manager 602.798.2919 jogunjobi@courtesyautomotivegroup.com

May 25, 2024

Fantastic service drive experience. Recommend dealership for service and sales. Thank you See ya next tine More

by nelsmills
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seainn Hendricsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse
Report | Print
May 28, 2024 -

Courtesy Chevrolet responded

Thank you for the positive review! We appreciate your recommendation for both service and sales at Courtesy Chevrolet, your family-owned and operated Chevy dealer in the valley. We look forward to seeing you next time! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

May 25, 2024

Courtesy Chevrolet is great dealership . Happy with my recent Service Wxperience. Great customer service. Thank tiu More

by halmiles61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Montano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Seainn Hendricsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Montez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dallas Reynolds, Montana Henson, Brian Melendez
Report | Print
May 28, 2024 -

Courtesy Chevrolet responded

Thank you for your kind words! We are delighted to hear that you had a great experience with Courtesy Chevrolet, a family-owned and operated Chevy dealer in the valley since 1955. Our team prides itself on providing top-notch customer service, and we are glad it reflected in your recent visit. If you have any questions or need further assistance, please don't hesitate to reach out. We look forward to welcoming you back in the future or hearing about your positive experience. Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

May 24, 2024

No oil change should take 2-1/2 hours. Especially when I made an appointment. Then to get in my truck after I was told it was ready to go. To find the paper floor mat and the plastic cover More

by c.h.shipley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not on list
Report | Print
May 26, 2024 -

Courtesy Chevrolet responded

Thank you for your feedback. We do appreciate your patience for the extended wait that you encountered. At Courtesy Chevrolet we strive to create a positive experience for all our customers, and would appreciate the opportunity to gain more insight into your visit. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, Jessica Ogunjobi Customer Service Manager 602.798.2919 jogunjobi@courtesyautomotivegroup.com

May 15, 2024

Good service department,good customer service,great parts department, great salespeople fast turnaround with your vehicle More

by Jayson
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Montez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2024 -

Courtesy Chevrolet responded

Thank you for the fantastic review, Jayson! We are thrilled to hear about your positive experience with our service, parts, and sales departments at Courtesy Chevrolet, your family-owned and operated Chevy dealer in the valley. We are delighted that you appreciated our fast turnaround and great customer service. We look forward to serving you again in the future! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

1
...
4
5
6
...
144