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Courtesy Chevrolet - Service Center

Phoenix, AZ

4.8
1,437 Reviews
Call Service Center (602) 457-3232

1,437 Reviews of Courtesy Chevrolet - Service Center

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June 13, 2024

Good customer service, appointment always on time, friendly workers and helpful, it’s worth your money and time More

by Marilyn_curley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Melendez
Report | Print
Jun 13, 2024 -

Courtesy Chevrolet responded

Thank you for choosing Courtesy Chevrolet, your family-owned and operated Chevy dealer in the valley, and for the positive review, Marilyn! We are thrilled to hear about your great experience with our team. We appreciate your kind words about our customer service and our friendly and helpful staff. We look forward to assisting you next time! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

June 12, 2024

The service was excelent. The staff was attentive, responsible, and had the work done on time. More

by Daniel M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yuley, Grimes
Report | Print
Jun 13, 2024 -

Courtesy Chevrolet responded

Thank you, Daniel, for sharing your positive experience with Courtesy Chevrolet, your family-owned and operated Chevy dealer in the valley! We strive to provide excellent service and are glad to hear that our staff was attentive, responsible, and efficient in completing the work on time. We appreciate your feedback and look forward to assisting you again in the future. See you next time! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

June 12, 2024

Courtesy Chevrolet has great service folks, especially Leslie. Very informative about the service of the vehicle and very attentive to the needs of the customers. More

by New Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie
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Jun 13, 2024 -

Courtesy Chevrolet responded

Thank you for your 5-star review! We appreciate your kind words about Leslie and our service team at Courtesy Chevrolet, a family-owned and operated Chevy dealer in the valley since 1955. We're glad to hear that Leslie provided you with informative and attentive service. We look forward to assisting you with your vehicle needs in the future. Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

June 11, 2024

Always clean professional friendly knowledgeable willing to go the extra mile or more. They do what needs to be done and then just a bit more! I bought my car from Courtesy in 2016 and will always back for More

by twinkndave2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Allen and Jorge at the body shop
Report | Print
Jun 11, 2024 -

Courtesy Chevrolet responded

Thank you for your kind words and for choosing Courtesy Chevrolet, a family-owned and operated Chevy dealer in the valley since 1955! We are thrilled to hear about your positive experience with us. We appreciate your loyalty and look forward to seeing you again for your car’s yearly appointment. Thank you for sharing your feedback! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

June 09, 2024

I made an appointment and was told who my service person would be, David Allen. Everything was on time and I only waited an hour and a half for a comprehensive check up. I couldn’t have had better service I More

by FLANNERYRN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Allen
Report | Print
Jun 10, 2024 -

Courtesy Chevrolet responded

Thank you for sharing your positive experience with us at Courtesy Chevrolet, your family-owned and operated Chevy dealer in the valley! We appreciate your kind words and are glad to hear that your service appointment with David went smoothly and efficiently. We look forward to welcoming you back for your next visit. Safe travels! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

June 09, 2024

Excellent services, costumers service is good too, in one work all team is very attendant More

by americab1980
Recommend Dealer
Yes
Employees Worked With
Tyler
Report | Print
Jun 10, 2024 -

Courtesy Chevrolet responded

Thank you for your positive feedback on your experience with Courtesy Chevrolet, a family-owned and operated Chevy dealer in the valley since 1955! We are thrilled to hear that our team provided excellent service, including top-notch customer service. We strive to be attentive to all our customers, and we're glad it shows. We appreciate your kind words and hope to welcome you back for your future automotive needs. Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

June 05, 2024

The interest is very high, the guarantee is very poor, they only want to sell, they don't care if you lose a lot of money. More

by gilbertogilamway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Noah Montez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 06, 2024 -

Courtesy Chevrolet responded

Thank you for sharing your feedback with us. We're truly disappointed to hear about your experience. At Courtesy Chevrolet, we strive to ensure our customers receive the best service and value. We would like the opportunity to address your concerns directly. Please reach out to me directly so we can work towards a resolution. Sincerely, Jessica Ogunjobi Customer Service Manager 602.798.2919 jogunjobi@courtesyautomotivegroup.com

June 05, 2024

Bob in Service is EXCELLENT! I purchased my Trail Boss there in 2021 and have loved it! We’ve purchased 5 SUVs from Courtesy in the last 15 years! More

by PhoenixHappyTraverseFamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Swafford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 06, 2024 -

Courtesy Chevrolet responded

Thank you for sharing your positive experience! We are thrilled to hear that you are loving your Trail Boss purchased from us in 2021. Bob will be delighted to hear your kind words. We truly appreciate your continued loyalty and trust in Courtesy Chevrolet, a family-owned and operated Chevy dealer in the valley since 1955, over the years. If you ever need anything in the future, feel free to reach out. Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

June 01, 2024

Great experience as always. Montana kept me updated and was honest about the cost. Got my car back pretty quickly. More

by Bea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Montana Henson
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Jun 04, 2024 -

Courtesy Chevrolet responded

Thank you, Bea, for sharing your positive experience with us at Courtesy Chevrolet on DealerRater. We are thrilled to hear that Montana provided you with excellent service by keeping you updated and being transparent about the costs. We strive to provide efficient and honest service, and we appreciate your feedback. We look forward to serving you again in the future. Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

May 31, 2024

Typically it’s been a good experience, this time was not so. Due to a nationwide shortage of a part I was told, took many calls for someone to help me a little bit Further to get the part. More

by Sjohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Montez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Louie ?
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Jun 03, 2024 -

Courtesy Chevrolet responded

Thank you for sharing your experience with us. We appreciate your feedback and we're disappointed to hear about the challenges you faced during your visit. Please know that we are committed to providing the best service possible and we would like to work with you to ensure a more positive outcome in the future. Feel free to reach out to us at Courtesy Chevrolet so we can address your concerns. Thank you again for bringing this to our attention. Sincerely, Jessica Ogunjobi Customer Service Manager 602.798.2919 jogunjobi@courtesyautomotivegroup.com

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