1,439 Reviews of Courtesy Chevrolet - Service Center
Excellent - Been Using their Service Dept for Years!!! My service representative is Tim Jackson - he is superior in every way! He has always promptly accommodated me with a rental vehicle if necessary and My service representative is Tim Jackson - he is superior in every way! He has always promptly accommodated me with a rental vehicle if necessary and they have a courtesy car driver who picks me up and takes me back to my car when the service repair is done. Tim is always honest and up front with any and all service work that is required and does not sell me something that is not needed. EXCELLENT SERVICE REPRESENTATIVE & DEALERSHIP!!! More
GOOD EXPERIENCE I went in the dealership to service my 2013 dodge charger. I ended up test driving a 2013 Chevy Tahoe. I can truly say John Dahle was very helpful. Th I went in the dealership to service my 2013 dodge charger. I ended up test driving a 2013 Chevy Tahoe. I can truly say John Dahle was very helpful. The steps he took to build a rapport with me were fantastic. This type of service is what makes me want to go back and purchase my next vehicle. Although it was spur of the moment, I left the dealership wanting to make a deal on the vehicle. Nothing against the dealership, we just could not come to an agreement on price. That says a lot about service when you go somewhere for one thing and end up trying to negotiate for something new. When I think about it, all I can do is laugh. I do recommend if you do decide to go to the dealership, ask for John. The guy is cool!!! Thomas B. More
AWESOME CUSTOMER SERVICE My Service Advisor, Curt Petri is the best. He is professional, friendly, knowledgeable and just the best. Another outstanding visit to Courtesy. C My Service Advisor, Curt Petri is the best. He is professional, friendly, knowledgeable and just the best. Another outstanding visit to Courtesy. Communication with what is going on and the status of my vehicle is never a worry as long as I know Curt is handling my vehicle. He takes the time to explain every step that will take place and updates me if there is going to be a delay. I never have to worry about being taken advantage of or about extra/hidden charges, Curt is always upfront from the beginning. I always feel like a valued customer and that my repeat business it appreciated. Strongly recommend Courtesy to friends and family even suggest that if possible to request Curt Petri. More
My co-pilot Tim Jackson! Tim did it again. The friendliest service guy in town. Tim always takes good care of my cars and makes sure everything runs smoothly. Another "5-st Tim did it again. The friendliest service guy in town. Tim always takes good care of my cars and makes sure everything runs smoothly. Another "5-star" rating. More
Honest, Best Service I've Ever Had Jackson let me know up front exactly what the cost of everything would be. When the diagnosis was finished he gave me multiple options, he made it was Jackson let me know up front exactly what the cost of everything would be. When the diagnosis was finished he gave me multiple options, he made it was about what was best for me, no pressure. I ended up getting four new tires. A couple of days after I got the tires I drove over some glass on the freeway and one of them went flat. Even though there was no warranty on them Jackson took up my case with the owner and got it replaced for free. He puts 100% into serving the people who come there. I was so happy that I got to work with him and I don't think Ill ever go anywhere else. More
Exceeds Expections Every Time! Curt Petri, my Service Advisor, is definitely saved in my phone because I know he will always take care of me and exceed my expectations. His communic Curt Petri, my Service Advisor, is definitely saved in my phone because I know he will always take care of me and exceed my expectations. His communication during every one of my visits to the dealership has been out of this world. During this last visit, my stress level was through the roof and he helped resolve quite a bit of that. He is such a respectful and genuinely kind person. Give him a call and see what I mean! Another thing worth mentioning is I never have to wonder what's going on or if I am being taken advantage of because that is not how this dealership works. They appreciate their customers and truly want them to have a great experience while taking great care of their cars. It is nice to know that someone is in your corner and willing to help. I cannot say enough "thank you" to you and your team! -Heather More
Tim Jackson is awesome! I have had my suburban serviced at Courtesy Chevrolet several times - each time with Tim Jackson. He is great! Very professional and knowledgeable. I have had my suburban serviced at Courtesy Chevrolet several times - each time with Tim Jackson. He is great! Very professional and knowledgeable. I can't say enough about how wonderful it is to work with Tim! Thanks, Tim, for the great job each and every time I come to Courtesy Chevrolet! More
Tim Jackson is THE MAN!!! From the moment I pulled onto the lot, I felt appreciated as a customer. Sterling and another gentleman, whose name I unfortunately did not get, were From the moment I pulled onto the lot, I felt appreciated as a customer. Sterling and another gentleman, whose name I unfortunately did not get, were friendly and very helpful! Then I went over to the service area and was greeted by Tim. What an asset to this company these men are. You can be sure that when I'm ready to purchase another vehicle that it'll be at this location. Great customer service! I'll be back! More
Service Call The Service Department at Courtesy Chevrolet is outstanding. Tim Jackson is quite efficient in handling the service call process. Tim seeks to underst The Service Department at Courtesy Chevrolet is outstanding. Tim Jackson is quite efficient in handling the service call process. Tim seeks to understand what is required to properly address the needs of the vehicle. Tim is highly customer focused and a pleasure to work with. Another great experience! More
What a guy!! As I have said in previous reviews, I have the best service advisor in Tim Jackson and the Service Department customer service is exemplary!! Thanks As I have said in previous reviews, I have the best service advisor in Tim Jackson and the Service Department customer service is exemplary!! Thanks Tim!! More