1,438 Reviews of Courtesy Chevrolet - Service Center
So many cars but I was out within one day! Tim Jackson is one "cool guy"! It has been hotter than Hades in Phoenix, and I had never seen so many cars--ever, yet Tim is there with a smile, and Tim Jackson is one "cool guy"! It has been hotter than Hades in Phoenix, and I had never seen so many cars--ever, yet Tim is there with a smile, and apologizing for my 4 minute wait. He took my car and got me a ride home, and called me that night saying the car was done. NOW THAT IS SERVICE! I LOVE Tim! He is the best of the best! More
Service experience was horrible Van was in by 7:30 am, they were looking at the A/C. I tried to call around 2 pm to get an update as I had not heard from them. I could not get to a Van was in by 7:30 am, they were looking at the A/C. I tried to call around 2 pm to get an update as I had not heard from them. I could not get to anyone live. The messages kept saying it was a peak time and leave a vmx. I left a vmx and then called back several times with the same response - vmx only. The service person finally called me back after he had gone home and said they were not done with my vehicle. I asked why and he said they had not yet found the issue with the A/C. They kept is another day and he finally called mid day on the next day to tell me the van was done. I went to pick it up after work. They had one cashier and I stood in line for 30 minutes to pay. then they told me it would be at least 15 minutes for them to get my van for me. Supposedly they recharged the A/C. No explanation of what was wrong or what they found. When I picked the van up, there was NO Change in the A/C situation or cooling. I lost 2 days and $200 and the A/C is no better. Go to any other place you can to get your vehicle serviced. this group is not competent, customer focused and are willing to rip off your money and not fix your problem. More
Tim Jackson is the best As usual, Tim took great care of me while serving my Silverado. Always checking back with me while waiting in their very nice waiting room. He has be As usual, Tim took great care of me while serving my Silverado. Always checking back with me while waiting in their very nice waiting room. He has been serving both of our vechiles for over 20 years. There is two other dealerships that are much closer to our home, but we choose Courtesey for our service needs because of Tim. Thanks Tim........ More
Tim is grrrrreat!!! We are long-time Courtesy customers. Got both of our chevies here. I love the service department with its little cafe and comfortable waiting area We are long-time Courtesy customers. Got both of our chevies here. I love the service department with its little cafe and comfortable waiting area (the free drink coupon is nice to have, too!) This was our second visit with Tim as our new service adviser. The first time, one of our cars was towed into the dealership due to the battery being dead. This time, we needed an alignment after getting new tires, and again Tim worked us right into the schedule. I'd had to choose a new service adviser a month or so ago due to our previous (also excellent) adviser retiring. I checked these reviews and Tim had tons of 5-star reviews, plus somebody called him "Uncle Tim" in their review and that's all I needed to know! Tim is indeed like a really nice uncle+excellent service adviser -- super friendly, knowledgeable, easy to work with. You definitely can't go wrong if you choose Tim! Thank you, Tim -- you are grrrrreat!!! More
Tim was great! Always takes care of me! Tim is the best, he always goes out of his way to make sure I'm taken cared of. Tim and his team always service my car quickly and efficiently. Tim is the best, he always goes out of his way to make sure I'm taken cared of. Tim and his team always service my car quickly and efficiently. More
Tim rocks Tim Jackson is one of the nicest people I've had the pleasure to meet. His goal there is to have all his customers satisfied, and he'll do and try his Tim Jackson is one of the nicest people I've had the pleasure to meet. His goal there is to have all his customers satisfied, and he'll do and try his hardest to make sure that happens. Courtesy Chevy has a TOP NOTCH employee in Tim Jackson. More
Tim is the BEST! Tim always good care of my vehicles which I have had in the past few decades. I wish he would never ever retire tho. A good person with lots of knowle Tim always good care of my vehicles which I have had in the past few decades. I wish he would never ever retire tho. A good person with lots of knowledge of vehicles is HARD to find! More
10 out of 10!!!!!!!!!!! I always bring my Chevy Impala to Courtesy Chevy to have Tim Jackson and his staff work on it. They do an excellent job servicing my Impala. Tim is we I always bring my Chevy Impala to Courtesy Chevy to have Tim Jackson and his staff work on it. They do an excellent job servicing my Impala. Tim is well versed in his field. I trust him with my car. I live in Surprise and will drive past several Chevy Dealership/Service Centers to come to Courtesy in Phoenix. I give Tim and his crew 10 out of 10 stars. Job well done. Thanks More
Service Mr.Tim Jackson is very nice always takes care of anything my cars need never up sells me fantastic customer service just all around stand up guy! Mr.Tim Jackson is very nice always takes care of anything my cars need never up sells me fantastic customer service just all around stand up guy! More
2016 Chevrolet Colorado I have owned the Colorado for seven months and this is the first service. The oil was changed and everything was inspected. The dealership did a won I have owned the Colorado for seven months and this is the first service. The oil was changed and everything was inspected. The dealership did a wonderful job. More