1,433 Reviews of Courtesy Chevrolet - Service Center
Robert Swafford has been my service Mgr since I purchased my vehicle, 11:2021 Traverse High Country. Mr swafford is professional, efficient, and courteous! I love to go to Courtesy Chevrolet because they t my vehicle, 11:2021 Traverse High Country. Mr swafford is professional, efficient, and courteous! I love to go to Courtesy Chevrolet because they take good care of my car. I will continue going to Courtesy when I decide to Purchase another vehicle. Thank you Robert for making sure my car runs well!! M. Ghanoonig More
The finance department clearly misrepresented their extended warranty and maintenance plan. Said it would cover everything but tires and brakes and work could be done at any authorized Chevy dealer. extended warranty and maintenance plan. Said it would cover everything but tires and brakes and work could be done at any authorized Chevy dealer. Turns out it only covers oil change and tire rotations and only at this dealership. Will never purchase another vehicle here. More
As always I'm discontent or half satisfied with this Chevrolet Auto Dealership. This time around I went for a motor oil change, door hinges cracked (cover by Ally warranty), two nails in the same tire t Chevrolet Auto Dealership. This time around I went for a motor oil change, door hinges cracked (cover by Ally warranty), two nails in the same tire that I bought there at their shop and any other required maintenance. It turns out Mr Montana said he would take care of it all. But that wasn't the case. Again, I left half content half satisfied. The truck I took (21' Silverado Rst Diesel) was bought there. Along with the warranty mentioned above that I had to pay extra for and for a 5 year contract. That being mentioned. The oil got replaced and so did the oil filter (I really hope so), the hinges were covered by warranty (thank God), the truck "required" the cabin filter and the engine air filter that got replaced just 4 months ago in February 2024. Which I said no to the filters because they didn't need to be replaced. The tire was not patched as promised and caused me to delay my planned trip so that I can go get it patched or whatever it may need. And lastly the truck didn't even get the 'Courtesy' (ironically) of getting a wash like they use to do a few years ago. I've been with this dealership since 2016 and bought a certified vehicle and a 0 miles vehicle there. And I've been through their service shop lots of times as I always get my vehicles maintenance on the dealership. And almost all the time I have to leave with a little discomfort. Oh well. They promise but don't deliver at all times. It's the supervisors not the clerks. The supervisors should make it a habit to maintain a good relationship with all customers at all times, for all things. More
Courtesy Chevrolet has great service folks, especially Leslie. Very informative about the service of the vehicle and very attentive to the needs of the customers. Leslie. Very informative about the service of the vehicle and very attentive to the needs of the customers. More
Always clean professional friendly knowledgeable willing to go the extra mile or more. They do what needs to be done and then just a bit more! I bought my car from Courtesy in 2016 and will always back for to go the extra mile or more. They do what needs to be done and then just a bit more! I bought my car from Courtesy in 2016 and will always back for the car’s yearly appointment! Thank you More