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Courtesy Chevrolet - Service Center

Phoenix, AZ

4.8
1,433 Reviews

1,433 Reviews of Courtesy Chevrolet - Service Center

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July 18, 2024

Just had some routine maintenance done on my Bolt EV everything went well as usual, thanks Courtesy! More

by jatkins444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RJ
Jul 19, 2024 -

Courtesy Chevrolet responded

Thank you for sharing your positive experience with us after getting routine maintenance done on your Bolt EV! We are pleased to hear that everything went well, and we appreciate your kind words. We look forward to assisting you again in the future at Courtesy Chevrolet, your family-owned and operated Chevy dealer in the valley since 1955. Drive safely! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

July 18, 2024

Robert Swafford has been my service Mgr since I purchased my vehicle, 11:2021 Traverse High Country. Mr swafford is professional, efficient, and courteous! I love to go to Courtesy Chevrolet because they t More

by Margarita Ghanooni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiros Tesfasyone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Swafford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr Nogales
Jul 18, 2024 -

Courtesy Chevrolet responded

Thank you for choosing Courtesy Chevrolet, a family-owned and operated Chevy dealer in the valley! We appreciate you taking the time to leave such a positive review about your experience with Robert. We're thrilled to hear that you're happy with the service you received for your Traverse High Country. We look forward to assisting you with your future vehicle needs. See you next time! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

July 12, 2024

The finance department clearly misrepresented their extended warranty and maintenance plan. Said it would cover everything but tires and brakes and work could be done at any authorized Chevy dealer. More

by Tschott27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
Jul 15, 2024 -

Courtesy Chevrolet responded

Thank you for sharing your feedback with us here at Courtesy Chevrolet. We understand your disappointment regarding the extended warranty and maintenance plan experience. Your feedback is essential in helping us improve our services. If you would like to discuss this matter further, please feel free to reach out to me directly. Sincerely, Jessica Ogunjobi Customer Service Manager 602.798.2919 jogunjobi@courtesyautomotivegroup.com

June 27, 2024

Good service nice professional people, very helpful and and they went above and beyond. Thanks guys!! More

by Marianegrete1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RJ OLIVERA
Jun 27, 2024 -

Courtesy Chevrolet responded

Thank you for the fantastic review! We are thrilled to hear that you had a great experience at Courtesy Chevrolet, your family-owned and operated Chevy dealer in the valley since 1955. Our team takes pride in providing excellent service, and we're delighted that we could exceed your expectations. We appreciate your kind words and look forward to assisting you again in the future. Safe travels! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

June 18, 2024

As always I'm discontent or half satisfied with this Chevrolet Auto Dealership. This time around I went for a motor oil change, door hinges cracked (cover by Ally warranty), two nails in the same tire t More

by enriqueaislas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Montana Henson
Jun 20, 2024 -

Courtesy Chevrolet responded

Thank you for sharing your feedback with us, Enrique. We understand your concerns and appreciate you taking the time to provide details about your recent experience with us at Courtesy Chevrolet. I will share your feedback with our team and we will address this matter internally. If there is anything else you would like to discuss about your experience, please feel free to contact me directly. Sincerely, Jessica Ogunjobi Customer Service Manager 602.798.2919 jogunjobi@courtesyautomotivegroup.com

June 17, 2024

Marty in Fleet service is awesome. Schedules service promptly and follows up with updates as needed. More

by mrkleen57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marty Liddel
Jun 18, 2024 -

Courtesy Chevrolet responded

Thank you for choosing Courtesy Chevrolet, a family-owned and operated Chevy dealer in the valley, we appreciate your positive feedback on Marty in Fleet service! We're glad to hear that Marty provided prompt scheduling and timely updates. We look forward to assisting you again in the future! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

June 13, 2024

Good customer service, appointment always on time, friendly workers and helpful, it’s worth your money and time More

by Marilyn_curley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Melendez
Jun 13, 2024 -

Courtesy Chevrolet responded

Thank you for choosing Courtesy Chevrolet, your family-owned and operated Chevy dealer in the valley, and for the positive review, Marilyn! We are thrilled to hear about your great experience with our team. We appreciate your kind words about our customer service and our friendly and helpful staff. We look forward to assisting you next time! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

June 12, 2024

The service was excelent. The staff was attentive, responsible, and had the work done on time. More

by Daniel M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yuley, Grimes
Jun 13, 2024 -

Courtesy Chevrolet responded

Thank you, Daniel, for sharing your positive experience with Courtesy Chevrolet, your family-owned and operated Chevy dealer in the valley! We strive to provide excellent service and are glad to hear that our staff was attentive, responsible, and efficient in completing the work on time. We appreciate your feedback and look forward to assisting you again in the future. See you next time! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

June 12, 2024

Courtesy Chevrolet has great service folks, especially Leslie. Very informative about the service of the vehicle and very attentive to the needs of the customers. More

by New Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie
Jun 13, 2024 -

Courtesy Chevrolet responded

Thank you for your 5-star review! We appreciate your kind words about Leslie and our service team at Courtesy Chevrolet, a family-owned and operated Chevy dealer in the valley since 1955. We're glad to hear that Leslie provided you with informative and attentive service. We look forward to assisting you with your vehicle needs in the future. Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

June 11, 2024

Always clean professional friendly knowledgeable willing to go the extra mile or more. They do what needs to be done and then just a bit more! I bought my car from Courtesy in 2016 and will always back for More

by twinkndave2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Allen and Jorge at the body shop
Jun 11, 2024 -

Courtesy Chevrolet responded

Thank you for your kind words and for choosing Courtesy Chevrolet, a family-owned and operated Chevy dealer in the valley since 1955! We are thrilled to hear about your positive experience with us. We appreciate your loyalty and look forward to seeing you again for your car’s yearly appointment. Thank you for sharing your feedback! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

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