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Courtesy Chevrolet - Service Center

Phoenix, AZ

4.8
1,437 Reviews

1,437 Reviews of Courtesy Chevrolet - Service Center

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July 28, 2024

Was a good experience. Easy to drive up and get my car checked in. Nice cafe area to sit and wait and they give you a free drink as well. More

by Tashawna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Montez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Courtesy Chevrolet responded

Thank you, Tashawna, for sharing your positive experience at Courtesy Chevrolet, a family-owned and operated Chevy dealer in the valley since 1955! We appreciate your kind words about our check-in process and amenities. We're delighted to hear that you enjoyed the cafe area and complimentary drink. We look forward to welcoming you back in the future! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

July 27, 2024

Very professional and courteous very polite and easy to reach out to very clean store More

by Jon McDonald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lesly
Jul 29, 2024 -

Courtesy Chevrolet responded

Thank you, Jon, for your 5-star review of Courtesy Chevrolet, your family-owned and operated Chevy dealer in the valley! We are delighted to hear about your positive experience with our professional and courteous team members. We take pride in our clean store and are pleased that you found it to be inviting. We look forward to welcoming you back for your future automotive needs. Drive safely! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

July 20, 2024

Courtesy Chevrolet always fulfills my expectations for servicing my cars. The service advisors have a great understanding about customer service and will go above and beyond to make sure they are always o More

by Mydriveraz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yuley Grimes
Jul 22, 2024 -

Courtesy Chevrolet responded

Thank you for choosing Courtesy Chevrolet, your family-owned and operated Chevy dealer in the valley since 1955, for your car servicing needs! We are thrilled to hear about your positive experience with our service advisors. Our team is dedicated to delivering quality and timely service to all our customers. We appreciate your trust in us and look forward to assisting you again in the future. Drive safely! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

July 18, 2024

It was simple to schedule service and easy to drop off. The service was completed in a timely manner. More

by aliahaj17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zeke
Jul 18, 2024 -

Courtesy Chevrolet responded

Thank you for choosing Courtesy Chevrolet, your family-owned and operated Chevy dealer in the valley since 1955, for your service needs! We're pleased to hear that scheduling service and drop-off were hassle-free, and that we could efficiently complete the service for you. We appreciate your positive feedback and look forward to assisting you again in the future. Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

July 18, 2024

Just had some routine maintenance done on my Bolt EV everything went well as usual, thanks Courtesy! More

by jatkins444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RJ
Jul 19, 2024 -

Courtesy Chevrolet responded

Thank you for sharing your positive experience with us after getting routine maintenance done on your Bolt EV! We are pleased to hear that everything went well, and we appreciate your kind words. We look forward to assisting you again in the future at Courtesy Chevrolet, your family-owned and operated Chevy dealer in the valley since 1955. Drive safely! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

July 18, 2024

Robert Swafford has been my service Mgr since I purchased my vehicle, 11:2021 Traverse High Country. Mr swafford is professional, efficient, and courteous! I love to go to Courtesy Chevrolet because they t More

by Margarita Ghanooni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiros Tesfasyone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Swafford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr Nogales
Jul 18, 2024 -

Courtesy Chevrolet responded

Thank you for choosing Courtesy Chevrolet, a family-owned and operated Chevy dealer in the valley! We appreciate you taking the time to leave such a positive review about your experience with Robert. We're thrilled to hear that you're happy with the service you received for your Traverse High Country. We look forward to assisting you with your future vehicle needs. See you next time! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

July 12, 2024

The finance department clearly misrepresented their extended warranty and maintenance plan. Said it would cover everything but tires and brakes and work could be done at any authorized Chevy dealer. More

by Tschott27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
Jul 15, 2024 -

Courtesy Chevrolet responded

Thank you for sharing your feedback with us here at Courtesy Chevrolet. We understand your disappointment regarding the extended warranty and maintenance plan experience. Your feedback is essential in helping us improve our services. If you would like to discuss this matter further, please feel free to reach out to me directly. Sincerely, Jessica Ogunjobi Customer Service Manager 602.798.2919 jogunjobi@courtesyautomotivegroup.com

June 27, 2024

Good service nice professional people, very helpful and and they went above and beyond. Thanks guys!! More

by Marianegrete1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RJ OLIVERA
Jun 27, 2024 -

Courtesy Chevrolet responded

Thank you for the fantastic review! We are thrilled to hear that you had a great experience at Courtesy Chevrolet, your family-owned and operated Chevy dealer in the valley since 1955. Our team takes pride in providing excellent service, and we're delighted that we could exceed your expectations. We appreciate your kind words and look forward to assisting you again in the future. Safe travels! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

June 18, 2024

As always I'm discontent or half satisfied with this Chevrolet Auto Dealership. This time around I went for a motor oil change, door hinges cracked (cover by Ally warranty), two nails in the same tire t More

by enriqueaislas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Montana Henson
Jun 20, 2024 -

Courtesy Chevrolet responded

Thank you for sharing your feedback with us, Enrique. We understand your concerns and appreciate you taking the time to provide details about your recent experience with us at Courtesy Chevrolet. I will share your feedback with our team and we will address this matter internally. If there is anything else you would like to discuss about your experience, please feel free to contact me directly. Sincerely, Jessica Ogunjobi Customer Service Manager 602.798.2919 jogunjobi@courtesyautomotivegroup.com

June 17, 2024

Marty in Fleet service is awesome. Schedules service promptly and follows up with updates as needed. More

by mrkleen57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marty Liddel
Jun 18, 2024 -

Courtesy Chevrolet responded

Thank you for choosing Courtesy Chevrolet, a family-owned and operated Chevy dealer in the valley, we appreciate your positive feedback on Marty in Fleet service! We're glad to hear that Marty provided prompt scheduling and timely updates. We look forward to assisting you again in the future! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

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