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Courtesy Chevrolet - Service Center

Phoenix, AZ

4.8
1,438 Reviews

1,438 Reviews of Courtesy Chevrolet - Service Center

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September 11, 2017

Service for a Saturn Service for a really strange group of symptoms was easily resolved by Courtesy Chevrolet, started with Tim Jackson, my service consultant. The sympto More

by stu_rutkin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Jackson
Sep 12, 2017 -

Courtesy Chevrolet responded

Thank you for your great review! We're glad that we were able to help you out even without an appointment. We'll be sure to pass your thanks on to Tim. We look forward to working with you in the future. Best, Scott Gruwell - sales@courtesychev.com

September 08, 2017

Tim Jackson is the MAN! My wife and I have been taking our vehicles to Tim Jackson at Courtesy Chevrolet for years. Tim is, without question, the best. Customer service, re More

by Fletcherperry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Jackson
Sep 11, 2017 -

Courtesy Chevrolet responded

Thank you for the wonderful feedback. You have been doing business with Tim and Courtesy Chevrolet for years and your review about us is truly appreciated. We look forward to working with you again in the future. Best, Scott Gruwell - sales@courtesychev.com

September 07, 2017

Tim Jackson and Courtesy Chevrolet I've used Tim Jackson as my service advisor at Courtesy Chevrolet since 2006. Tim's is always very helpful and gets me scheduled in a timely fashion More

by jglane1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Jackson
Sep 11, 2017 -

Courtesy Chevrolet responded

You have been doing business with Tim and Courtesy Chevrolet for years and your review about us is truly appreciated. We will continue the great service that you have been used to for years. Take care and happy trails. Best, Scott Gruwell - sales@courtesychev.com

August 30, 2017

Christian Bazan was amazing To be honest I didnt partulicularly enjoy my buying experience at Courtesy Chevrolet, came for the buy one get one Black Friday special and it was as More

by MilitaryMan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Bazan
Sep 01, 2017 -

Courtesy Chevrolet responded

Thank you for writing about your visit with us! Christian is an asset to Courtesy Chevrolet, and it is encouraging to hear he impressed you by delivering our trademark service. We hope to work with you again in the future. Best, Scott Gruwell - sales@courtesychev.com

August 26, 2017

Excellent service, as always. 'Courtesy' is the right name for the company. Everyone is so pleasant to deal with - from the service writer to the cashier. They always give me a s More

by datruck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Jackson
Aug 29, 2017 -

Courtesy Chevrolet responded

We cannot thank you enough for your wonderful review of Courtesy Chevrolet! It was a pleasure to assist you and please let us know when we can do so again! Best, Scott Gruwell - sales@courtesychev.com

August 24, 2017

The cashier there dont know how to do her job Unable to cash a check. the Bank never receive a request for it s. She said the machine declined it. You could call the Bank. More

by msm1968
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Didnt get her name
Aug 29, 2017 -

Courtesy Chevrolet responded

Thank you for taking the time to share your feedback. We take your concerns very seriously. If you would like to discuss your experience with us further, please contact me directly. Sincerely, Debbie Drager: ddrager@courtesychev.com | 602-798-2966

August 20, 2017

Great customer service lead by Service Advisor Tim Jackson My first experience with this dealership was service my GMC Yukon XL in 2008,, then later a Tahoe and GM Denali. The recurring excellent consumer expe More

by JP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Jackson
Aug 22, 2017 -

Courtesy Chevrolet responded

JP, thank you for your kind words and for your loyalty. We feel our service department is what makes Courtesy Chevrolet special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Tim is truly an asset and we are proud to have on our team. Thank you again for the fantastic feedback and we look forward to seeing you again. Best, Scott Gruwell - sales@courtesychev.com

August 17, 2017

Quick accurate repairs Tim and the Technicians know these cars well, have all the parts and make the correct repairs in a timely manner. Tim really works to make sure you a More

by tz6tm0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Jackson
Aug 20, 2017 -

Courtesy Chevrolet responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Tim and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Regards, Scott Gruwell - sales@courtesychev.com

August 14, 2017

Good service as always My battery went dead on my driveway, so I contacted Tim to get my drunk towed and sent to the dealership. Tim always help me more than I expected. He More

by dennis690714
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Jackson
Aug 16, 2017 -

Courtesy Chevrolet responded

Hi Dennis, and thank you for this great review! We're excited to hear that Tim always takes care of you! He is a great asset and we appreciate all he does. Best, Scott Gruwell - sales@courtesychev.com

August 14, 2017

Always an AMAZING experience in Service!!! I can't tell you how happy I am with Tim Jackson in service! He is always very thorough and detailed and always willing to bend over backwards to acco More

by MAGunzo11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Jackson
Aug 16, 2017 -

Courtesy Chevrolet responded

Thank you for writing about your visit with us. Tim is an asset to Courtesy Chevrolet, and it is encouraging to hear he impressed you by delivering our trademark service. Thank you for your recommendations. Best, Scott Gruwell - sales@courtesychev.com

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