Courtesy Chevrolet - Service Center

Excellent! From start to finish, I was treated with excellence and they got the job done quickly, including the car wash and the great food and beverages! From start to finish, I was treated with excellence and they got the job done quickly, including the car wash and the great food and beverages! More

Worst Service I had initially taken my car to get an oil and water leak fixed (which I had to take a whole day off work to get done). So I expected it to get fixed I had initially taken my car to get an oil and water leak fixed (which I had to take a whole day off work to get done). So I expected it to get fixed but sadly the issue was not fixed. My car kept over heating and leaking. Unfortunately my job did not allow me to get another day off work until a month later which by this point unfortunately the warranty expired. As a customer from this dealership I expected them to be sympathetic and at least take ownership and fix it since it was not fixed initially. They are now using the excused the warranty has expired but it was not fixed from the get go. Mike was very rude and dry and basically said its wasn't his fault and I need to pay to get it fixed. This has to be worst service I have received. I will make my family (which we have bought several cars from this dealership) to never shop here again. More

Great Service Department We have been buying and servicing our vehicles at Courtesy Chevrolet for some time now and every time we take our vehicles for service the service tea We have been buying and servicing our vehicles at Courtesy Chevrolet for some time now and every time we take our vehicles for service the service team is very courteous and helpful. This time Karen initiated our service drop off and she was very friendly and courteous, Jesse was our service advisor and he was very courteous and really took care of my needs to have my vehicle ready on time. They always great you and welcome you like they really enjoy being there. We hope to continue to have Courtesy Chevrolet be our #1 in service. Thank you Jesse for your great service! And Karen you're awesome! Thanks More

Service Christian was my service guy and he has worked with me before. My car was due for oil change and other checks. He let me know right away that Courtesy Christian was my service guy and he has worked with me before. My car was due for oil change and other checks. He let me know right away that Courtesy was busy and it might take longer than usual. I really appreciated the "heads up" and did some computer work to pass the time. T he personnel has always made me feel welcome. More

service department The very pleasant, courteous and helpful folks in the service department went out of their way to make the experience a very positive one and the work The very pleasant, courteous and helpful folks in the service department went out of their way to make the experience a very positive one and the work was completed very promptly More

Service Always a pleasure to go to Courtesy for service--every one is so nice and friendly. Enjoy the drink ticket and the waiting area--it is always so clea Always a pleasure to go to Courtesy for service--every one is so nice and friendly. Enjoy the drink ticket and the waiting area--it is always so clean! Thank you Eric!! More

Great communication and timely completion Karen out did herself and made sure to let me know every step of the way in completing my service. She made recommendations to areas overlooked and al Karen out did herself and made sure to let me know every step of the way in completing my service. She made recommendations to areas overlooked and also offered areas not needing immediate attention that ultimately saved me some money, while explaining the importance of each. I’m very proactive with my car maintenance. That’s rare for dealerships and advisors. I definitely recommend Karen to anyone else out there with a Chevy in need for honest advice and great service. More

David Escobar is the best. He answered all my questions Service of lube and oil was fine. David Escobar answered all my concerns that I had regarding warranty and my 3 years of lube and oil. I highly recomm Service of lube and oil was fine. David Escobar answered all my concerns that I had regarding warranty and my 3 years of lube and oil. I highly recommend for best employee you have. More

Servicing Ben I wanted to give Sir Ben Johnson a big thank you for being very well knowledgeable and extremely helpful..We appreciate you sir thx you I wanted to give Sir Ben Johnson a big thank you for being very well knowledgeable and extremely helpful..We appreciate you sir thx you More

Service I purchased my 2016 truck from Courtesy Chevrolet and recently I've been hearing some weird sounds when turning the steering wheel to the right and le I purchased my 2016 truck from Courtesy Chevrolet and recently I've been hearing some weird sounds when turning the steering wheel to the right and left. The first time, my service advisor (Karen B.) indicated to me the problem and that was fixed and well taken care of. The next couple of weeks the sound came back again. Only, this time it was while turning the steering wheel to the left anytime I was bringing the truck out of a parking space in reverse. The service technician that Karen B. had asked to speak to me about the problem, informed me that what I was hearing was normal and that there was nothing that can be done. I was grateful for the advice, however, a couple of days later the sound got worse (it was the sound a balloon makes when you rub your hand on it). I didn't want to bring the truck into Courtesy again because I felt that I would be wasting their time and I didn't want to be a problem. So instead, last week, I decided to take my vehicle to Firestone. The Firestone technicians diagnosed the issue indicating the suspension system and the struts needed to be serviced. The technician even stated something was going on with the leaf bearings/bushings etc. After Firestone diagnosed the concern, one of the service technicians referred me to a service technician at a different Chevrolet retailer. The service technician at the other Chevrolet retailer I was referred to was able to determine the problem and determined the problem was exactly how the Firestone technician explained it. The technician at the other Chevrolet retailer made an appointment for me to bring in my truck for repair. I still am providing the four star review for Courtesy Chevrolet's service advisor especially considering Courtesy had more than five technicians that sacrificed their time to test drive the truck. So the four star rating was specifically and only for the friendly staff to include the friendly service. More