Courtesy Chevrolet - Service Center

Unfortunately, I have had to do business with Courtesy because my car guy uses them for more difficult jobs. They put a new engine in my car and after being stranded last August on a 110 degree day with m because my car guy uses them for more difficult jobs. They put a new engine in my car and after being stranded last August on a 110 degree day with my 11 month old son at the time, they were made very aware that I have a child and I cannot be stranded with my son again. Fast forward, finally get the car back in December of last year and everything was fine until a month ago when my car started to run hot and it was taken back to my car guy, which was then taken back to Courtesy due to the engine being under warranty and needing to be taken care of through a Chevy dealer. Here we are a month later and my car is still not fixed and they are now “washing their hands clean” of the car. It’s amazing how for 3 days in a row the car was running hot and when it got to them they supposedly couldn’t get it to run hot, when they said they were driving it every day, so they returned it to my car guy who has been driving it to figure out why it’s not showing it’s running hot anymore, but yet the engine is extremely hot. My sons car seat is still in the car, so it is very apparent that a child is driven around in that vehicle and it is absolutely unacceptable that they think returning a car with as big of a problem as that is acceptable and that they do not have to fix/complete the job they did when putting the engine in. I would never recommend anyone use this dealership/service center, they do not care about your safety or the safety of anyone else that is in the vehicle with you. **Update** Drove my car last Monday night (haven’t been driving it due to the excessive heat..how convenient not being able to use my car 🙄) anyway, drove it to drop my son off, to work, to pick him up and home...roughly 80 miles rountrip, also drove it to get dinner for us with my son in the car and low and behold it got so hot and almost stalled out on me at 8 at night, during a monsoon storm. Thanks courtesy, for your really crappy customer service and refusing to admit you guys put a faulty thermostat in my vehicle. You guys are the only ones that have done work on my car and your paperwork shows you replaced the thermostat and every machine that has been used to figure out why my car has been overheating has shown it’s the thermostat and only the thermostat. This is now the second commenting regarding this problem. More

Tahj did everything possible to get me the car I was searching for. He had excellent follow-up and was super easy to work with! Appreciated the help so much! searching for. He had excellent follow-up and was super easy to work with! Appreciated the help so much! More

My name is Kevin I was so stressed out when I call courtesy chevy,about my tow truck but when I spoke with Scott in commercial vehicle he put my mind at ease, they fix my truck give me a good price courtesy chevy,about my tow truck but when I spoke with Scott in commercial vehicle he put my mind at ease, they fix my truck give me a good price an send me on my way More

please do not use this dealership for service. oil change, rotate tire , computer check , only takes 2.5 hpurs...Took my new vehicle in for the 5k service sat and watched the tech for 2.5 hours. I change, rotate tire , computer check , only takes 2.5 hpurs...Took my new vehicle in for the 5k service sat and watched the tech for 2.5 hours. I was told the tech was working on three vehicles. not true.. I watched for 2.5hours... only my vehicle wad secviced....Do Not Use This Dealership. More

I went in on 2/19 for a small simple repair and waited for a service advisor sitting in my car for about 10-15 minutes but no one came out and help. A young guy was very niece he was directing cars as the for a service advisor sitting in my car for about 10-15 minutes but no one came out and help. A young guy was very niece he was directing cars as they pull up and said one of the advisors will be with you shortly but never did. He was niece and apologized and said you can go in and talk to them inside I said no.. I’ll take my car somewhere and I did and drove off. My car got fixed somewhere else where they did wanted my business. Thanks Chevy More

Sérgio, es una persona muy amable, paciente y con mucho conocimiento en el campo automotriz, gracias a esto elegi la mejor opción en mi compra. conocimiento en el campo automotriz, gracias a esto elegi la mejor opción en mi compra. More

excellent service experience I brought my truck in for service without an appointment and Angel Zuniga my service writer said no problem. Angel got my truck in the shop and had it I brought my truck in for service without an appointment and Angel Zuniga my service writer said no problem. Angel got my truck in the shop and had it finished earlier than expected. It was a great experience and Angel was awesome. I highly recommend everyone to see Angel in the service drive at Courtesy Chevrolet. More

Great Service from Dave Neely. Dave rocks and always keeps his word. He is a key player in the service department and dependable. You never have to wonder what type of service Dave Dave rocks and always keeps his word. He is a key player in the service department and dependable. You never have to wonder what type of service Dave will give. He is grade A. More

Great Dealer bought my car about a year ago with courtesy , always go above and beyond for their customers. Great Honest dealership. Christian Bazan In Service & B bought my car about a year ago with courtesy , always go above and beyond for their customers. Great Honest dealership. Christian Bazan In Service & Brian Sales director are both genuine people, will not hesitate to go back when i need another vehicle. More