1,433 Reviews of Courtesy Chevrolet - Service Center
Bob and the tech. team did a great job getting my truck in and out in a few hours with some smaller warranty work on a Silverado Z71 I bought from them in 2018. Thanks again Bob and Courtesy Chevrolet, gre in and out in a few hours with some smaller warranty work on a Silverado Z71 I bought from them in 2018. Thanks again Bob and Courtesy Chevrolet, great job! More
Did a very good job repairing my 2019 Corvette after it was in an accident. The damage was extensive in the front end but hidden damage had to be found and repaired. Did a great job. was in an accident. The damage was extensive in the front end but hidden damage had to be found and repaired. Did a great job. More
I never really got an answer to my questions about how my lost 1/2 tank of gas and how my oil gage with from a 100% to 94%. I was planning on buying a new car before Christmas at Courtesy but now I am going lost 1/2 tank of gas and how my oil gage with from a 100% to 94%. I was planning on buying a new car before Christmas at Courtesy but now I am going some where else. Didn't even offer me a oil change or a gas card. I found a half pack of cigarettes 'in car and i have never smoked . More
The service advisors are always courteous, attentive and professional. Jesse Wilson was great! He kept me abreast on the status of my vehicle. Ben Johnson was awesome. I am happy he was promoted to his curr professional. Jesse Wilson was great! He kept me abreast on the status of my vehicle. Ben Johnson was awesome. I am happy he was promoted to his current position, but saddened to see him leave the service department...Jamie Phillips, Victor Bustos, and Brenden are great, too! More
Great service. Advisor was very helpful. No problem getting it back on time and we had a quick turn around from dropping the van off to picking it up. Thanks again. We will be back. getting it back on time and we had a quick turn around from dropping the van off to picking it up. Thanks again. We will be back. More
Unfortunately, I have had to do business with Courtesy because my car guy uses them for more difficult jobs. They put a new engine in my car and after being stranded last August on a 110 degree day with m because my car guy uses them for more difficult jobs. They put a new engine in my car and after being stranded last August on a 110 degree day with my 11 month old son at the time, they were made very aware that I have a child and I cannot be stranded with my son again. Fast forward, finally get the car back in December of last year and everything was fine until a month ago when my car started to run hot and it was taken back to my car guy, which was then taken back to Courtesy due to the engine being under warranty and needing to be taken care of through a Chevy dealer. Here we are a month later and my car is still not fixed and they are now “washing their hands clean” of the car. It’s amazing how for 3 days in a row the car was running hot and when it got to them they supposedly couldn’t get it to run hot, when they said they were driving it every day, so they returned it to my car guy who has been driving it to figure out why it’s not showing it’s running hot anymore, but yet the engine is extremely hot. My sons car seat is still in the car, so it is very apparent that a child is driven around in that vehicle and it is absolutely unacceptable that they think returning a car with as big of a problem as that is acceptable and that they do not have to fix/complete the job they did when putting the engine in. I would never recommend anyone use this dealership/service center, they do not care about your safety or the safety of anyone else that is in the vehicle with you. **Update** Drove my car last Monday night (haven’t been driving it due to the excessive heat..how convenient not being able to use my car 🙄) anyway, drove it to drop my son off, to work, to pick him up and home...roughly 80 miles rountrip, also drove it to get dinner for us with my son in the car and low and behold it got so hot and almost stalled out on me at 8 at night, during a monsoon storm. Thanks courtesy, for your really crappy customer service and refusing to admit you guys put a faulty thermostat in my vehicle. You guys are the only ones that have done work on my car and your paperwork shows you replaced the thermostat and every machine that has been used to figure out why my car has been overheating has shown it’s the thermostat and only the thermostat. This is now the second commenting regarding this problem. More
Tahj did everything possible to get me the car I was searching for. He had excellent follow-up and was super easy to work with! Appreciated the help so much! searching for. He had excellent follow-up and was super easy to work with! Appreciated the help so much! More
My name is Kevin I was so stressed out when I call courtesy chevy,about my tow truck but when I spoke with Scott in commercial vehicle he put my mind at ease, they fix my truck give me a good price courtesy chevy,about my tow truck but when I spoke with Scott in commercial vehicle he put my mind at ease, they fix my truck give me a good price an send me on my way More
please do not use this dealership for service. oil change, rotate tire , computer check , only takes 2.5 hpurs...Took my new vehicle in for the 5k service sat and watched the tech for 2.5 hours. I change, rotate tire , computer check , only takes 2.5 hpurs...Took my new vehicle in for the 5k service sat and watched the tech for 2.5 hours. I was told the tech was working on three vehicles. not true.. I watched for 2.5hours... only my vehicle wad secviced....Do Not Use This Dealership. More
I went in on 2/19 for a small simple repair and waited for a service advisor sitting in my car for about 10-15 minutes but no one came out and help. A young guy was very niece he was directing cars as the for a service advisor sitting in my car for about 10-15 minutes but no one came out and help. A young guy was very niece he was directing cars as they pull up and said one of the advisors will be with you shortly but never did. He was niece and apologized and said you can go in and talk to them inside I said no.. I’ll take my car somewhere and I did and drove off. My car got fixed somewhere else where they did wanted my business. Thanks Chevy More