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Courtesy Chevrolet - Service Center

Phoenix, AZ

4.8
1,433 Reviews

1,433 Reviews of Courtesy Chevrolet - Service Center

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March 26, 2021

Bob and the tech. team did a great job getting my truck in and out in a few hours with some smaller warranty work on a Silverado Z71 I bought from them in 2018. Thanks again Bob and Courtesy Chevrolet, gre More

by Chad D.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Swafford
Mar 29, 2021 -

Courtesy Chevrolet responded

Thank you so much for the nice review, Chad! We really appreciate this feedback and I'll be certain to share your compliments with Bob and the rest of our Courtesy Chevrolet team. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

December 30, 2020

Did a very good job repairing my 2019 Corvette after it was in an accident. The damage was extensive in the front end but hidden damage had to be found and repaired. Did a great job. More

by DLAPEDES
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel Zuniga
Dec 30, 2020 -

Courtesy Chevrolet responded

We really appreciate you taking the time to leave a review about your experience at our Auto Body Shop. We're glad to hear that you felt the Courtesy Chevrolet team went above and beyond to help out with your vehicle needs. Thank you again for your continued business. Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

December 06, 2020

I never really got an answer to my questions about how my lost 1/2 tank of gas and how my oil gage with from a 100% to 94%. I was planning on buying a new car before Christmas at Courtesy but now I am going More

by wje8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bill Gruwell
Dec 10, 2020 -

Courtesy Chevrolet responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jessica Ogunjobi Customer Service Manager 602.798.2919 jogunjobi@courtesyautomotivegroup.com

September 13, 2020

The service advisors are always courteous, attentive and professional. Jesse Wilson was great! He kept me abreast on the status of my vehicle. Ben Johnson was awesome. I am happy he was promoted to his curr More

by craig85006
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brenden, Jamie Phillips, Jesse Wilson, Ben Johnson, Victor Bustos
Sep 15, 2020 -

Courtesy Chevrolet responded

Thank you so much for sharing your experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from our team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Best, Debbie Drager 602.798.2966

September 08, 2020

Great service. Advisor was very helpful. No problem getting it back on time and we had a quick turn around from dropping the van off to picking it up. Thanks again. We will be back. More

by Miriam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Bustos
Sep 08, 2020 -

Courtesy Chevrolet responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Debbie Drager 602.798.2966

August 23, 2020

Unfortunately, I have had to do business with Courtesy because my car guy uses them for more difficult jobs. They put a new engine in my car and after being stranded last August on a 110 degree day with m More

by Dani
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jack Walker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deborah Drager
Sep 06, 2020 -

Courtesy Chevrolet responded

Our team has acknowledged this review.

August 17, 2020

Tahj did everything possible to get me the car I was searching for. He had excellent follow-up and was super easy to work with! Appreciated the help so much! More

by Allison K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tahj Minafee
Aug 17, 2020 -

Courtesy Chevrolet responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Tahj and our team were helpful during your visit. If you have any questions, please don't hesitate to reach out to us again. Best, Debbie Drager 602.798.2966

August 12, 2020

My name is Kevin I was so stressed out when I call courtesy chevy,about my tow truck but when I spoke with Scott in commercial vehicle he put my mind at ease, they fix my truck give me a good price More

by express towing
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott
Aug 17, 2020 -

Courtesy Chevrolet responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, Debbie Drager 602.798.2966

April 03, 2020

please do not use this dealership for service. oil change, rotate tire , computer check , only takes 2.5 hpurs...Took my new vehicle in for the 5k service sat and watched the tech for 2.5 hours. I More

by me
Recommend Dealer
No
Employees Worked With
not dislcosing
Apr 21, 2020 -

Courtesy Chevrolet responded

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Best, Debbie Drager 602.798.2966

February 21, 2020

I went in on 2/19 for a small simple repair and waited for a service advisor sitting in my car for about 10-15 minutes but no one came out and help. A young guy was very niece he was directing cars as the More

by Jhonny
Recommend Dealer
No
Employees Worked With
None
Feb 21, 2020 -

Courtesy Chevrolet responded

Jhonny, our dealership's goal is to provide exceptional service to every single customer. It appears you did not receive this experience with us. I would like the opportunity to speak with you to work on resolving this issue. Please contact me at your earliest convenience. Best, Debbie Drager 602.798.2966

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