1,438 Reviews of Courtesy Chevrolet - Service Center
We are very happy with all of the people involved in out transaction. The communication was amazing. The deal was very fair and there was no games played. Strongly recommend this dealership and Johnny made transaction. The communication was amazing. The deal was very fair and there was no games played. Strongly recommend this dealership and Johnny made the process as fun as buying a car can be. More
Didn’t plan on walking out with a car but Oscar helped me on getting my dream car with a great deal! We were in and out of the dealership in no time. Thank you Oscar! on getting my dream car with a great deal! We were in and out of the dealership in no time. Thank you Oscar! More
Excellent friendly service. Staff is friendly and very helpful I think they are the best. I always take my Tahoe and my Duramax to them! helpful I think they are the best. I always take my Tahoe and my Duramax to them! More
For years our family has purchased here but I’ve stopped recommending them after our most recent purchase. Sales is still wonderful Oj was and always will be amazing, he’s the only reason they get the one s recommending them after our most recent purchase. Sales is still wonderful Oj was and always will be amazing, he’s the only reason they get the one star, but customer service and ANY service after purchasing is near impossible. Three different times I’ve made the drive down and ultimately been turned away when I had scheduled an appointment for service. The features my vehicle should have won’t work because they won’t service it, they don’t offer loaners at this time but expect your vehicle to stay minimum of 2 days due to service delays (and a whole list of other excuses) and up to 2 weeks. I’ve spoken with the customer service manager and have a request to speak to some one above her because her excuse was ultimately that she couldn’t find all our phone calls in her logs and the one she did find where we scheduled service they didn’t expect us to need our car back the next day so it was OUR FAULT they decided to only do an oil change and not do a diagnostic check. It’s incredibly sad how downhill this dealership has gone and continues to go but according to the manager Samantha ALL GM dealerships are like this now because of delays, limited technicians and chip issues. Not sure how true that is though because they basically tried saying we lied until we proved them wrong with call logs then they finally admit they did have a call record but only found ONE and again it was our fault we didn’t explain they couldn’t keep the car multiples days for a check up. Still waiting on a call back from someone who can actual do something there so we’ll see how that goes! More
Always willing to help great customer services planning to go back. Great employee need more like Angel with good attitude. Thank you for always being helpful. to go back. Great employee need more like Angel with good attitude. Thank you for always being helpful. More
Bob and the tech. team did a great job getting my truck in and out in a few hours with some smaller warranty work on a Silverado Z71 I bought from them in 2018. Thanks again Bob and Courtesy Chevrolet, gre in and out in a few hours with some smaller warranty work on a Silverado Z71 I bought from them in 2018. Thanks again Bob and Courtesy Chevrolet, great job! More
Did a very good job repairing my 2019 Corvette after it was in an accident. The damage was extensive in the front end but hidden damage had to be found and repaired. Did a great job. was in an accident. The damage was extensive in the front end but hidden damage had to be found and repaired. Did a great job. More
I never really got an answer to my questions about how my lost 1/2 tank of gas and how my oil gage with from a 100% to 94%. I was planning on buying a new car before Christmas at Courtesy but now I am going lost 1/2 tank of gas and how my oil gage with from a 100% to 94%. I was planning on buying a new car before Christmas at Courtesy but now I am going some where else. Didn't even offer me a oil change or a gas card. I found a half pack of cigarettes 'in car and i have never smoked . More
The service advisors are always courteous, attentive and professional. Jesse Wilson was great! He kept me abreast on the status of my vehicle. Ben Johnson was awesome. I am happy he was promoted to his curr professional. Jesse Wilson was great! He kept me abreast on the status of my vehicle. Ben Johnson was awesome. I am happy he was promoted to his current position, but saddened to see him leave the service department...Jamie Phillips, Victor Bustos, and Brenden are great, too! More
Great service. Advisor was very helpful. No problem getting it back on time and we had a quick turn around from dropping the van off to picking it up. Thanks again. We will be back. getting it back on time and we had a quick turn around from dropping the van off to picking it up. Thanks again. We will be back. More