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Courtesy Chevrolet - Service Center

Phoenix, AZ

4.8
1,437 Reviews

1,437 Reviews of Courtesy Chevrolet - Service Center

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December 02, 2024

I wasn’t at the dealership, I’m rating their service dept. as average. I have done oil changes for the past 7 yrs at sands Chevrolet, they offer me coffee, water,or refreshments while I waited; not on More

by Lupecastruita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie
Dec 03, 2024 -

Courtesy Chevrolet responded

Thank you for sharing your feedback with us. We currently do offer complimentary water, coffee, and LYFT for our guests. Currently our café is under construction, but we still do our best to provide these amities. However, we cannot find your information or records in our system to reach out. Please feel free to contact me at your earliest convenience if you would like to discuss your experience further. Sincerely, Jessica Ogunjobi Customer Service Manager 602.798.2919 jogunjobi@courtesyautomotivegroup.com

November 18, 2024

Had a great experience service was excellent! Ms. Yule Grimes did an awesome job kept me informed the whole time. More

by Danielbigdawg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yule Grimes
Nov 19, 2024 -

Courtesy Chevrolet responded

Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with us at Courtesy Chevrolet, your family-owned and operated Chevy dealer in the valley since 1955. We truly appreciate your kind words about Yule and her dedication to keeping you informed throughout your service. We look forward to serving you again in the future! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

November 14, 2024

I had a wonderful experience with Courtesy Chevrolet as usual! They took care of my vehicle and made sure it was in great shape for me to safely get back on the road. More

by Tink95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mat
Nov 15, 2024 -

Courtesy Chevrolet responded

Thank you for your wonderful feedback! We truly appreciate your continued trust in Courtesy Chevrolet, your family-owned and operated Chevy dealer in the valley since 1955. It’s great to hear that we were able to take care of your vehicle and ensure it’s in great shape for your travels. We look forward to seeing you again soon! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

November 07, 2024

This only thing is that Courtesy is so popular and so many more people flock to Phoenix, workers are swamped and cannot always keep you updated with the progress on one's vehicle. Leslie was great though More

by Lela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Fisher
Nov 08, 2024 -

Courtesy Chevrolet responded

Thank you for your feedback! We're glad to hear that you had a great experience with Leslie at Courtesy Chevrolet, your family-owned and operated Chevy dealer in the valley since 1955. We appreciate your understanding regarding our busy environment, as we strive to provide the best service possible. We look forward to your next visit and hope to improve on keeping you updated in the future! Thank you again for choosing Courtesy Chevrolet! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

October 30, 2024

Courtesy Chevrolet always provides excellent customer service.. the vehicle was serviced as required and was ready to go in a reasonable time. The service advisor was courteous and professional. More

by Jeter0000 no
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Swafford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Courtesy Chevrolet responded

Thank you for your kind words, Jeter! We appreciate you taking the time to share your experience with us. We're thrilled to hear that our team provided excellent customer service and that your vehicle was serviced promptly. We look forward to seeing you again at Courtesy Chevrolet, your family-owned and operated Chevy dealer in the valley since 1955! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

October 17, 2024

Wife brought in Tahoe for service, made an appointment, the service lines were long, I did like the update during service. More

by Richard Williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Montez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Courtesy Chevrolet responded

Thank you for your feedback! We appreciate you sharing your experience with us regarding the service on your Tahoe. We're glad to hear that you liked the updates during the service. We hope to see you again at Courtesy Chevrolet, your family-owned and operated Chevy dealer in the valley since 1955, for any future needs! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

October 12, 2024

Great customer service and quick turnaround time for me every time I get my vehicles serviced at Courtesy, thank you Yuley for always helping making sure that my vehicles are in top shape. More

by J M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yuley Grimes
Oct 14, 2024 -

Courtesy Chevrolet responded

Thank you for your kind words! We're thrilled to hear that you've had great experiences with our service department at Courtesy Chevrolet, your family-owned and operated Chevy dealer in the valley since 1955. Yuley is indeed a valuable member of our team, and we're glad to know that they have been able to assist you in keeping your vehicles in top shape. We look forward to serving you again in the future! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

October 08, 2024

As always Noah was very professional and efficient. My vehicle was finished before expected and was fixed with no problems.Thank you Courtesy team More

by Daniel Wojtak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Montez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2024 -

Courtesy Chevrolet responded

Thank you, Daniel! We truly appreciate your kind words about Noah and the efficiency of our team at Courtesy Chevrolet, your family-owned and operated Chevy dealer in the valley since 1955. We're thrilled to hear that your vehicle was completed ahead of schedule and that everything was fixed to your satisfaction. We look forward to serving you again in the future! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

September 29, 2024

Erik always gives me terrific advice and service. I trust Erik and Courtesy to provide me with honest and reliable service. More

by frankdianec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Montano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Courtesy Chevrolet responded

Thank you for your kind words! We’re thrilled to hear about your positive experience with Erik at Courtesy Chevrolet, your family-owned and operated Chevy dealer in the valley since 1955. Our team is dedicated to providing honest and reliable service, and it’s great to know we’ve earned your trust. We look forward to seeing you again! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

September 26, 2024

I really appreciate the dealerships help with not only the car sale service but the service department as well. More

by dexter.ajordan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shola Ogunjobi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Courtesy Chevrolet responded

Thank you for your kind words! We’re thrilled to hear about your positive experience at Courtesy Chevrolet, a family-owned and operated Chevy dealer in the valley. Please feel free to contact us if you have any questions! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919