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Courtesy Chevrolet - Service Center

Phoenix, AZ

4.8
1,437 Reviews

1,437 Reviews of Courtesy Chevrolet - Service Center

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March 24, 2012

This was my second time taking my Camaro in for service at Courtesy Chevrolet and I must say I have never had such a pleasant experience-ANYWHERE! Tim was very attentive to my service needs and even took t More

by TruthB3Told
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Jackson, Tim Jackson
March 09, 2012

I went to Courtesy Chevrolet because I had hit a curb and thought I had damaged a tire on the right front wheel. Bob Conrad went out of his way to find a replacement tire. He contacted Conrad on 16th st. He More

by skline3
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Crowder and Conrad from 16th st.
February 27, 2012

Bryan Gunter is a very professional and friendly service representative. Always willing to listen and get your car or truck fixed in a fast and completed to my satisifaction. Grreat job Bryan More

by ilpepper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Gunter
February 23, 2012

From the moment I arrived I was greeted with a smile. Was asked to wait for my service advisor who showed up within 4 minutes. Mr Jackson asked me what I needed done (oil change) and had me sign some standar More

by Sskille
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Jackson, Tim Jackson
February 22, 2012

Courtesy Chevrolet is a great dealership. Always responsive. Tim Jackson is an exceptional service advisor. Tim accepts appointment requests, follows through, even calling to verify an appointment More

by Lcummings7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
one, Tim Jackson
February 10, 2012

We recently took our Chevrolet Impala to Courtesy for service. Tim Jackson and Andrew Beach provided excellent customer service. They were efficient, professional, and courteous. We love the personal ser More

by bluejoy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Jackson, Andrew Beach, Tim Jackson
February 03, 2012

Erik has continually gone above and beyond when it comes to helping me decide the best approach to servicing and maintaining my Chevy Tahoes over the course of many years. I trust and appreciate the advice More

by asudevilishsun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Eric Montano
February 01, 2012

Erik went above and beyond to help me better understand what was wrong with my car, steering column, he printed a picture of the part and thoroughly explained all the details. He kept me informed at all ti More

by Alicia21gz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Erik Montano
Feb 01, 2012 -

Courtesy Chevrolet responded

Thank you for taking the time to write this review of Erik Montano and the Service team at Courtesy Chevrolet. We are thrilled that you rated us 5 out of 5. Our hope is that we deliver "above and beyond service" to all our customer who with our Courtesy Chevrolet Service department. Our aim is to ensure that your experience at Courtesy Chevrolet is always 5 STAR! Thanks again for taking the time - the team and Erik appreciate the positive feedback, With Courtesy John Dunlap Service Director Courtesy Chevrolet Service Team on Camelback

January 29, 2012

From the time I pulled into the service area, the rep was very helpful. We discussed what I was there to do and then I went to the waiting area. The rep came to give my updates and I trusted the car was bein More

by butterfly1948
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Jackson, Tim Jackson
January 27, 2012

i would like to say thanks to joe, and his friendly ways he went about doing his JOB made me fill like i wanted to come back thanks joe More

by family77
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
mr joe turnage, Joe Turnage
Jan 27, 2012 -

Courtesy Chevrolet responded

I know that Joe and the Courtesy Team appreciate you taking the time to point out all areas that we meet and exceeded your expecations. Our entire Service team appreciates this. Thanks again for taking the time. I know that Joe really appreciated your kind words - and we hope to see you back again soon Regards John Dunlap Service Director - Courtesy Chevrolet Camelback Road

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