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Courtesy Chevrolet - Service Center

Phoenix, AZ

4.8
1,433 Reviews

1,433 Reviews of Courtesy Chevrolet - Service Center

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February 22, 2012

Courtesy Chevrolet is a great dealership. Always responsive. Tim Jackson is an exceptional service advisor. Tim accepts appointment requests, follows through, even calling to verify an appointment More

by Lcummings7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
one, Tim Jackson
February 10, 2012

We recently took our Chevrolet Impala to Courtesy for service. Tim Jackson and Andrew Beach provided excellent customer service. They were efficient, professional, and courteous. We love the personal ser More

by bluejoy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Jackson, Andrew Beach, Tim Jackson
February 03, 2012

Erik has continually gone above and beyond when it comes to helping me decide the best approach to servicing and maintaining my Chevy Tahoes over the course of many years. I trust and appreciate the advice More

by asudevilishsun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Eric Montano
February 01, 2012

Erik went above and beyond to help me better understand what was wrong with my car, steering column, he printed a picture of the part and thoroughly explained all the details. He kept me informed at all ti More

by Alicia21gz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Erik Montano
Feb 01, 2012 -

Courtesy Chevrolet responded

Thank you for taking the time to write this review of Erik Montano and the Service team at Courtesy Chevrolet. We are thrilled that you rated us 5 out of 5. Our hope is that we deliver "above and beyond service" to all our customer who with our Courtesy Chevrolet Service department. Our aim is to ensure that your experience at Courtesy Chevrolet is always 5 STAR! Thanks again for taking the time - the team and Erik appreciate the positive feedback, With Courtesy John Dunlap Service Director Courtesy Chevrolet Service Team on Camelback

January 29, 2012

From the time I pulled into the service area, the rep was very helpful. We discussed what I was there to do and then I went to the waiting area. The rep came to give my updates and I trusted the car was bein More

by butterfly1948
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Jackson, Tim Jackson
January 27, 2012

i would like to say thanks to joe, and his friendly ways he went about doing his JOB made me fill like i wanted to come back thanks joe More

by family77
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
mr joe turnage, Joe Turnage
Jan 27, 2012 -

Courtesy Chevrolet responded

I know that Joe and the Courtesy Team appreciate you taking the time to point out all areas that we meet and exceeded your expecations. Our entire Service team appreciates this. Thanks again for taking the time. I know that Joe really appreciated your kind words - and we hope to see you back again soon Regards John Dunlap Service Director - Courtesy Chevrolet Camelback Road

January 25, 2012

This is the most professional dealership I have ever used. I purchased the car here and the service with Tim has been amazing. Their prices are fair and quality of work amazing. More

by peterbear
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
tim jackson, Tim Jackson
January 22, 2012

I was advised by another garage that my struts were blown out and needed to be replaced. I scheduled the service with Courtesy. David Molinar was my Service Technician. He informed me that my struts were More

by sonofdunkin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : David Molinar #1151 and Erik Montano
Jan 26, 2012 -

Courtesy Chevrolet responded

Thank you for taking the time to review our service team. I am thrilled that our team not only gave you good service, but delivered in true Courtesy Chevrolet fashion a great service experience. I know that Erik and David were thrilled on hearing about your review! Regards John Dunlap Service Director Courtesy Chevrolet Phoenix

January 14, 2012

Tim is excellent at his job. He is customer focused and committed to ensuring a good experience. The service is of quality as well as timely. I am very pleased with the Service Department. More

by vejones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Jackson, Tim Jackson
Jan 14, 2012 -

Courtesy Chevrolet responded

Thank you for taking the time to write this great review of Tim and the Courtesy Chevrolet Service Department. We appreciate that you called out the quality and speed of our service. We look forward to seeing you again, do keep in contact with the team. Regards John Dunlap Service Director

January 10, 2012

Tim is the Service Person with whom I deal. He is just great; answers questions promptly, correctly, and is pretty exact about estimates, whether it is for costs or time. He's very knowledgeable, knows h More

by stu_rutkin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
1, Tim Jackson
Jan 10, 2012 -

Courtesy Chevrolet responded

Thank you for taking the time to write this great review for Tim. We welcome all makes and models, for service and parts. So thank you for choosing Courtesy Chevrolet for your Saturn service needs. We'll see you soon. Regards John Dunlap Service Director Service Director

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