1,437 Reviews of Courtesy Chevrolet - Service Center
This was my second time taking my Camaro in for service at Courtesy Chevrolet and I must say I have never had such a pleasant experience-ANYWHERE! Tim was very attentive to my service needs and even took t at Courtesy Chevrolet and I must say I have never had such a pleasant experience-ANYWHERE! Tim was very attentive to my service needs and even took the time to show me a pretty neat feature in my vehicle that I did not know existed! Tim also took the time to call me to inform me about a minor issue that he found which was not even associated with my visit, and called me as soon as my vehicle was ready (I'm so used to having to call in a few hours later). I was very pleased with the professional service I received- Tim is definitely someone you want representing your Courtesy Chevrolet. More
I went to Courtesy Chevrolet because I had hit a curb and thought I had damaged a tire on the right front wheel. Bob Conrad went out of his way to find a replacement tire. He contacted Conrad on 16th st. He thought I had damaged a tire on the right front wheel. Bob Conrad went out of his way to find a replacement tire. He contacted Conrad on 16th st. He said he would do it for as lttle as possible. He contacted Conrad and hecame over to courtesy to look at the tire. He then said that it didn't need replacing and he didn't want to charge for something that didn't need to be done. Cortesy had my car washed at no charge and both Bob Crowder and Conrad were very courteous and friendly. More
Bryan Gunter is a very professional and friendly service representative. Always willing to listen and get your car or truck fixed in a fast and completed to my satisifaction. Grreat job Bryan representative. Always willing to listen and get your car or truck fixed in a fast and completed to my satisifaction. Grreat job Bryan More
From the moment I arrived I was greeted with a smile. Was asked to wait for my service advisor who showed up within 4 minutes. Mr Jackson asked me what I needed done (oil change) and had me sign some standar asked to wait for my service advisor who showed up within 4 minutes. Mr Jackson asked me what I needed done (oil change) and had me sign some standard paper work for the work being done. He also offered me a free car wash, when I asked how much he extended his hand and said a handshake would be good enough payment! Wow okay twist my arm I'm in for that, thanks. Mr. Jackson then showed me to their waiting room. The waiting room was awesome equipped with computers couch's, and even a mini snack bar with hot/ cold food items & drinks. By the time I was done eating and surfing on the internet my car was done. That had to be one of the best experiences I had at a dealership in a long time :) awesome!!!! You guys are the best Sincerely, Susan Skille More
Courtesy Chevrolet is a great dealership. Always responsive. Tim Jackson is an exceptional service advisor. Tim accepts appointment requests, follows through, even calling to verify an appointment responsive. Tim Jackson is an exceptional service advisor. Tim accepts appointment requests, follows through, even calling to verify an appointment. Recently he called me to advise he was going to be away from the dealership for a day and offered me an opportunity to change my appointment which I did. I feel Tim is someone I can trust with my vehicle and is quick to offer me suggestions, pro or con when I bring up a question. In the past I have purchased vehicles from Courtesy and this time I purchased a new Tahoe I purchased it from another dealer through an internet transaction and the experience was less than professional. I returned to Courtesy for service on the vehicle and will look to them for my next Tahoe purchase. I have no doubt the other service advisors at Courtesy are very professional but continue to use Tim because of the trust I have placed in him in the past and he never disappoints me; even to the point of remembering my last visit. For anyone in doubt, shop around but once you go to Courtesy you will not go any place else. Trust, honesty and professionalism is a motto at this dealership. More
We recently took our Chevrolet Impala to Courtesy for service. Tim Jackson and Andrew Beach provided excellent customer service. They were efficient, professional, and courteous. We love the personal ser service. Tim Jackson and Andrew Beach provided excellent customer service. They were efficient, professional, and courteous. We love the personal service of Courtesy Chevrolet! More
Erik has continually gone above and beyond when it comes to helping me decide the best approach to servicing and maintaining my Chevy Tahoes over the course of many years. I trust and appreciate the advice to helping me decide the best approach to servicing and maintaining my Chevy Tahoes over the course of many years. I trust and appreciate the advice he gives me because he has made me feel as though he would do exactly what he is advising me to do if it were he on the other side of the service counter. I would recommed Erik to anyone who is looking to service and maintain their vehicle. Erik, thanks for all your help More
Erik went above and beyond to help me better understand what was wrong with my car, steering column, he printed a picture of the part and thoroughly explained all the details. He kept me informed at all ti what was wrong with my car, steering column, he printed a picture of the part and thoroughly explained all the details. He kept me informed at all times and sent a courtesy pick up van to come get me when my car was ready. More
From the time I pulled into the service area, the rep was very helpful. We discussed what I was there to do and then I went to the waiting area. The rep came to give my updates and I trusted the car was bein very helpful. We discussed what I was there to do and then I went to the waiting area. The rep came to give my updates and I trusted the car was being serviced as needed and I wasn't being told I needed any unnecessary services. The cost was very reasonable. Everyone was friendly and my car was returned washed and serviced as promised. I felt very satisfied with the experience and the team that assisted me. More