1,433 Reviews of Courtesy Chevrolet - Service Center
Courtesy Chevrolet is a great dealership. Always responsive. Tim Jackson is an exceptional service advisor. Tim accepts appointment requests, follows through, even calling to verify an appointment responsive. Tim Jackson is an exceptional service advisor. Tim accepts appointment requests, follows through, even calling to verify an appointment. Recently he called me to advise he was going to be away from the dealership for a day and offered me an opportunity to change my appointment which I did. I feel Tim is someone I can trust with my vehicle and is quick to offer me suggestions, pro or con when I bring up a question. In the past I have purchased vehicles from Courtesy and this time I purchased a new Tahoe I purchased it from another dealer through an internet transaction and the experience was less than professional. I returned to Courtesy for service on the vehicle and will look to them for my next Tahoe purchase. I have no doubt the other service advisors at Courtesy are very professional but continue to use Tim because of the trust I have placed in him in the past and he never disappoints me; even to the point of remembering my last visit. For anyone in doubt, shop around but once you go to Courtesy you will not go any place else. Trust, honesty and professionalism is a motto at this dealership. More
We recently took our Chevrolet Impala to Courtesy for service. Tim Jackson and Andrew Beach provided excellent customer service. They were efficient, professional, and courteous. We love the personal ser service. Tim Jackson and Andrew Beach provided excellent customer service. They were efficient, professional, and courteous. We love the personal service of Courtesy Chevrolet! More
Erik has continually gone above and beyond when it comes to helping me decide the best approach to servicing and maintaining my Chevy Tahoes over the course of many years. I trust and appreciate the advice to helping me decide the best approach to servicing and maintaining my Chevy Tahoes over the course of many years. I trust and appreciate the advice he gives me because he has made me feel as though he would do exactly what he is advising me to do if it were he on the other side of the service counter. I would recommed Erik to anyone who is looking to service and maintain their vehicle. Erik, thanks for all your help More
Erik went above and beyond to help me better understand what was wrong with my car, steering column, he printed a picture of the part and thoroughly explained all the details. He kept me informed at all ti what was wrong with my car, steering column, he printed a picture of the part and thoroughly explained all the details. He kept me informed at all times and sent a courtesy pick up van to come get me when my car was ready. More
From the time I pulled into the service area, the rep was very helpful. We discussed what I was there to do and then I went to the waiting area. The rep came to give my updates and I trusted the car was bein very helpful. We discussed what I was there to do and then I went to the waiting area. The rep came to give my updates and I trusted the car was being serviced as needed and I wasn't being told I needed any unnecessary services. The cost was very reasonable. Everyone was friendly and my car was returned washed and serviced as promised. I felt very satisfied with the experience and the team that assisted me. More
This is the most professional dealership I have ever used. I purchased the car here and the service with Tim has been amazing. Their prices are fair and quality of work amazing. used. I purchased the car here and the service with Tim has been amazing. Their prices are fair and quality of work amazing. More
I was advised by another garage that my struts were blown out and needed to be replaced. I scheduled the service with Courtesy. David Molinar was my Service Technician. He informed me that my struts were out and needed to be replaced. I scheduled the service with Courtesy. David Molinar was my Service Technician. He informed me that my struts were in great shape and the noise I was hearing was just a lubrication issue. His honesty saved me $500.00 dollars today and I wanted him to be commended for his Service Excellence and I also wanted to personally thank him. Thank You David......and Erik.....You are the reason I bring my truck to Courtesy and always will. More
Tim is excellent at his job. He is customer focused and committed to ensuring a good experience. The service is of quality as well as timely. I am very pleased with the Service Department. committed to ensuring a good experience. The service is of quality as well as timely. I am very pleased with the Service Department. More
Tim is the Service Person with whom I deal. He is just great; answers questions promptly, correctly, and is pretty exact about estimates, whether it is for costs or time. He's very knowledgeable, knows h great; answers questions promptly, correctly, and is pretty exact about estimates, whether it is for costs or time. He's very knowledgeable, knows his stuff, is a delight to work with, and my car is a Saturn Aura. Considering that the "authorized" Saturn service place is far enough away that I have to pack a lunch, I'm glad Courtesy Chevrolet is near where I live. More