Courtesy Chevrolet - Service Center

Tim Jackson goes above and beyond for the client. I travel a distance for his expertise. I have serviced my truck at Courtesy since first meeting Tim in 2005. Honest and caring. travel a distance for his expertise. I have serviced my truck at Courtesy since first meeting Tim in 2005. Honest and caring. More

I have going to courtesy Chevrolet for the past 4 1/2 years to service my vehicle. I have recommended this dealership to my sister & niece who bought a vehicle. My mom will b going there too for her ve years to service my vehicle. I have recommended this dealership to my sister & niece who bought a vehicle. My mom will b going there too for her vehicle. More

Once again, I would like to thank my service consultant, Mr. Erik Montano and all of the members of the Courtesy Chevrolet service team for the time and efforts that were devoted in repairing the starting Mr. Erik Montano and all of the members of the Courtesy Chevrolet service team for the time and efforts that were devoted in repairing the starting issue with my vehicle. The technician, Mr. Bill Moore, could not have been any more professional in the expedition and manner of how the repairs were made and Erik was "spot on" in keeping me informed as to the progress throughout the repair process. This is why I will only bring my family's 3 GM vehicles to Courtesy Chevrolet for all of their service needs. Their name says it all-"COURTESY" and it shows through their service department in the timely manner in which repairs are performed and the fair price that you pay for this outstanding service!!!! Thank you again to the Courtesy Chevrolet Service Team!!!!! More

Taking my vehicle to courtesy was a great experince, the service writer that helped me out (Eric Montano) was such a good help and very informative. He answered all my questions and made my experince a fun service writer that helped me out (Eric Montano) was such a good help and very informative. He answered all my questions and made my experince a fun one, since they are not as fun when you are going to a dealership to get work done. I would like to thank Eric and courtesy for everything.. More

Tim has been an exceptional partner in maintaining my current and previous Chevrolet models. He is my consistent and trustworthy service advisor and basic "go to guy" for any questions or servicing needs current and previous Chevrolet models. He is my consistent and trustworthy service advisor and basic "go to guy" for any questions or servicing needs for my vehicles for 10 years or more now. More

Tim Jackson makes our service experience perfect 100% of the time. Not only does he know us by name he makes sure he understands our issues and addresses anything we should have coming up in the near future the time. Not only does he know us by name he makes sure he understands our issues and addresses anything we should have coming up in the near future. Even with all the clients he deals with he knows our schedules are tight and always makes sure to get me a ride back to where I need to go or a drink if I'm going to stay. Between Tim Jackson in Service and O'Jay in Sales you have a customer for life! More

I came home from 15 days in the hospital to find my '08 Silverado virtually dead. It appeared to be the alarm system that had been installed when I purchased the truck that was causing the problem. Wel '08 Silverado virtually dead. It appeared to be the alarm system that had been installed when I purchased the truck that was causing the problem. Well, I called my service adviser and friend Tim Jackson for help. I was so weak from the hospital stay and surgery that all I could do was explain the problem and ask Tim for his help. This was something that in reality should have gone through and been coordinated by the Pro Shop rather than normal service but Tim didn't hesitate. I had AAA so he said get it towed and he'd take care of it whatever it was. The next day Tim called, said the truck was up and running and it was only a very small labor charge ($30). The amount wasn't important but the fact that I had my truck back was huge. He sent a driver to pick me up, took me to the dealership and I was on my way shortly. Knowing that people like Tim Jackson are there and have my back gives me tremendous peace of mind. It also means that I will keep coming back to Courtesy Chevrolet in Phoenix as long as I'm buying vehicles. I never knew Tim before he became my service adviser but I now truly consider him a friend. PhxChevyGuy More

Tim Jackson has always been helpful and friendly, he keeps me inform of the repaid being done on my car. Given detail of repair.Will recommed this dealer. keeps me inform of the repaid being done on my car. Given detail of repair.Will recommed this dealer. More

Tim has always taken very good care of both me and my Avalanche. All I do is call him and he usually has me in the next day. The problem is taken care of in a very timely manner. All parts of the prob Avalanche. All I do is call him and he usually has me in the next day. The problem is taken care of in a very timely manner. All parts of the problem are discussed with me before the work is done, He makes me feel that both me and my Avalanche are valued members of the Courtesy family. Everyone at the dealership is always cheerful and helpful. Problems are limited to one visit. More

The service at Courtesy is always excellent. The service representative, Tim Jackson, is personable, friendly, courteous, and very efficient. He greets us warmly as we arrive. He provides above and beyond s representative, Tim Jackson, is personable, friendly, courteous, and very efficient. He greets us warmly as we arrive. He provides above and beyond service, with drink coupons. He lets us know the extent of the work needed, the time element, and the cost. He keeps us apprised of the progress. He makes sure he meets our every request. Courtesy and Tim are the reasons we drive over 250 miles round trip to keep our Impalas in excellent condition!! More