1,433 Reviews of Courtesy Chevrolet - Service Center
Tim's Super Service Tim always meets me with the biggest smile and a handshake. Today he had the car on the rack early, kept me informed on what was happening and had m Tim always meets me with the biggest smile and a handshake. Today he had the car on the rack early, kept me informed on what was happening and had me out the door early and very satisfied. One Happy Customer! More
Stellar Customer Service I have been very disappointed with Courtesy Chevrolet's customer service in the past, but today, Mike Biggs completely transformed my opinion of this I have been very disappointed with Courtesy Chevrolet's customer service in the past, but today, Mike Biggs completely transformed my opinion of this dealership. He was friendly, helpful and quite possibly delivered the best customer service I've ever received. He had my car serviced on time (in an hour and half) and also fixed a recall problem in that small window of time so that I wouldn't have to return the following week. To ensure that it was ready at the time I requested, he even washed the car himself. I am writing this review so that Mike Biggs is recognized for his stellar customer service. More
A-1 Service Tim is always very friendly and happy to see his customers no matter if they are established or new customers and he is always very knowledgeable abou Tim is always very friendly and happy to see his customers no matter if they are established or new customers and he is always very knowledgeable about the vehicle and the problem that you are bringing in. He keeps you apprised of the work being done and the length of time the vehicle will be tied up. He offers the courtesy vehicle to drop you off somewhere if you don't want to wait or there is always the free coffee or tea in the customer lounge. More
WARRANTY REPAIR DROPPED OFF MY CAR ON TUESDAY AND WAS INFORMED THAT IT WOULD TAKE A DAY FOR THE PART TO COME IN. MR. JACKSON KEPT ME INFORMED ABOUT THE STATUS OF THE DROPPED OFF MY CAR ON TUESDAY AND WAS INFORMED THAT IT WOULD TAKE A DAY FOR THE PART TO COME IN. MR. JACKSON KEPT ME INFORMED ABOUT THE STATUS OF THE PART AND MADE SURE I WAS OKAY WITH THE DELAY. I REALLY APPRECIATED MR. JACKSON TAKING THE TIME TO CALL ME ON EACH STEP OF THE WARRANTY WORK AND TAKING CARE OF MY VEHICLE. MR. JACKSON WILL ALWAYS BE MY SERVICE CONSULTANT. I HAVE RECOMMENDED MR JACKSON TO MY DAUGHTER WHOM WAS COMPLAINTING ABOUT THE SERVICE SHE RECEIVED AT WEST SIDE CHEVY DEALER. More
Tim Jackson Tim has excellent customer service and is very knowledgeable and helpful! Every time we get the vehicle serviced we always ask for Tim! The vehicle le Tim has excellent customer service and is very knowledgeable and helpful! Every time we get the vehicle serviced we always ask for Tim! The vehicle left shiny and new looking with no more needed service. The car was serviced in a timley manner and we were very happy and couldnt ask for more. Vanessa- More
Great service I always have great service when I go to Courtesy Chevrolet. They take the time to understand your problem and work to find a solution. Definitely rec I always have great service when I go to Courtesy Chevrolet. They take the time to understand your problem and work to find a solution. Definitely recommend! More
Great Customer Service Tim is always very helpful and provides great customer service! I don't mind driving across town to the dealership because I know that any work I need Tim is always very helpful and provides great customer service! I don't mind driving across town to the dealership because I know that any work I need done to my vehicle will be done correctly and that the dealership will do their best to stay within my college student budget. More
Tim Jackson is NUMBER ONE!!!! Our brake light came on, so I scheduled an appointment and just as I was settling in to do a few hours work, up walks Tim and says everything is a-ok! Our brake light came on, so I scheduled an appointment and just as I was settling in to do a few hours work, up walks Tim and says everything is a-ok! So, I packed up and came home to write my review for Tim--he is THE BEST for customer service! Be patient with him when you call, he has so many customers because of his great customer service... Tim, as always, Sean and I really really appreciate you. Mr. Scott Gruwell please up his salary-he deserves it!!!! Especially with summer coming! Thank you so much Tim. Gratefully, Sean and Carrie Kahus More
Tim Jackson - Service Even on a busy Saturday afternoon Tim was out to my car within 60 Seconds of my arrival. His interpersonal skills were excellent and you couldn't find Even on a busy Saturday afternoon Tim was out to my car within 60 Seconds of my arrival. His interpersonal skills were excellent and you couldn't find a more friendly, professional and courteous service professional to work with. I wish more of my interactions at other establishment's were like the one I had with Tim. More
Great Service I chose Tim Jackson based on the reviews I read on here and was very happy with my visit. I brought my truck in for it's scheduled FREE oil change. I I chose Tim Jackson based on the reviews I read on here and was very happy with my visit. I brought my truck in for it's scheduled FREE oil change. I also asked for a quote to fix a dent that happened when I was sideswiped on the freeway (the guy took off). After my truck was done the shuttle picked me up from work at the scheduled time which is very convenient.The detailed quote I needed was waiting in my freshly washed truck when I got in it. Tim answered every question I had and was super nice to deal with. More