Courtesy Chevrolet - Service Center

Courtesy is courtesy! Courtesy Chevrolet exemplifies service, friendliness, and professional demeanor every step of the way and every person you meet. From the minute you d Courtesy Chevrolet exemplifies service, friendliness, and professional demeanor every step of the way and every person you meet. From the minute you drive onto the lot, until you drive off, they treat you as though you are the only person they are helping. I drive 90 miles just to have my car serviced at Courtesy. Thank you! More

After 12 years as a customer I"ll be moving on I've been a Courtesy Chevrolet Service Department customer for over 12 years. I've had two Silverado trucks serviced there. My last two visits left me I've been a Courtesy Chevrolet Service Department customer for over 12 years. I've had two Silverado trucks serviced there. My last two visits left me feeling like a number not a valued, long term customer.The service tech never gave his name, I had to ask for his card finally on the second visit. He was not interested in hearing how or what happened to prompt me to bring in my truck. He saw it was leaking coolant. That was all he needed. Got me a shuttle and shipped me out. I spent literally 2 minutes with the guy on the last two visits. I enjoy long term relationships when it comes to my vehicles. It gives me a sense of confidence when work is being done. After 12 years, I'll be looking for another dealership. The only explanation I can think of is they must be under new ownership. I can't speak for their sales team. The service team is not even on par with a Firestone. I contacted them on their website to let them know about my experience and give them the benefit of the doubt. They have my info. I've not heard back from anyone beyond an automated response trying to get me into a new car. It was not like this in the past. I will not be returning. More

Quick and simple Nice, fast and quick service. A simple oil change, free wifi in waiting room and free drink. Curt did a good job explaining what was needed to be done Nice, fast and quick service. A simple oil change, free wifi in waiting room and free drink. Curt did a good job explaining what was needed to be done and advised on a separate issue I asked him about later. Good dude. More

Always Amazing Service Courtesy Chevrolet has great service overall. Erik Montano makes has the best customer service and attention to detail. I will always keep coming ba Courtesy Chevrolet has great service overall. Erik Montano makes has the best customer service and attention to detail. I will always keep coming back because they are the best. More

Excellent service department I always enjoy bringing my Chevy Impala to the service department at Courtesy. TIm is excellent at his job and takes very good care of me. I especiall I always enjoy bringing my Chevy Impala to the service department at Courtesy. TIm is excellent at his job and takes very good care of me. I especially like the free car wash that they offer. I like the service department so much that I will take my car just for a free car wash and to talk to Tim. Keep up the great work. Thanks More

In and out with a smile. Thanks Tim Jackson for your fast and professional knowledge of my beloved truck. Shes slowing down a little at 318K but you always know what she needs Thanks Tim Jackson for your fast and professional knowledge of my beloved truck. Shes slowing down a little at 318K but you always know what she needs. Thanks for getting her back on the road. More

Excellent service experience, as usual! Brought my 2500 HD into Courtesy for a quick check prior to a long trip hauling a trailer. As usual, everything was checked out, topped off, whatever Brought my 2500 HD into Courtesy for a quick check prior to a long trip hauling a trailer. As usual, everything was checked out, topped off, whatever was needed. Even got an oil change just to be sure. I can now take my trip with confidence. Thanks Tim Jackson! More

Excellent Service, fair treatment I purchased a Chevy Traverse two years ago from another dealer, but have been bringing it to Courtesy Chevrolet for regular service due to Courtesy's I purchased a Chevy Traverse two years ago from another dealer, but have been bringing it to Courtesy Chevrolet for regular service due to Courtesy's convenient location. Lucky for me, they provide excellent, responsive service and reasonable prices. I have always had a great experience and want to especially note how helpful Eric Montano has been. Unlike my experience with a previous car (different brand) and a dealership down the road from Courtesy, I never feel like I'm being suckered into expensive and unnecessary repairs when I bring the car in for a simple oil change. That sense of being treated fairly has made me a very loyal customer. More

VERY DISAPPOINTED CUSTOMER I PURCHASED A USED 2008 CHEVY MALIBU IN OCT,2013 JUST A FEW MONTHS AGO FROM THERE USED CAR BIG O TENT EVENT. YOU WOULD THINK ALL CARS FOR SALE ON THE I PURCHASED A USED 2008 CHEVY MALIBU IN OCT,2013 JUST A FEW MONTHS AGO FROM THERE USED CAR BIG O TENT EVENT. YOU WOULD THINK ALL CARS FOR SALE ON THE LOT HAVE PASSED ALL INSPECTIONS. THE FIRST WEEK I HAD MY CAR IT HAD A GAS LEAK, MY TRANNY WAS JERKING,MY CAR WOULD JERK TO RIGHT SO I TOOK IT IN SINCE I HAD 30DAY WARRANTY,FROM TIME OF PURCHASE TO REPORT ANY ISSUES. I WAS TOLD MY CAR WAS READY FOR PICK UP A FEW DAYS LATER SO I PICKED IT UP THINKING THE PROBLEM WAS FIXED NOW HERE WE ARE 6 MONTHS LATER AND MY 5000.MILES LATER AND NOW I NEED $9000.00 IN REPAIRS THAT WHERE NEVER ACKNOWLEDGED LIKE THEY SAID THEY DID. NOW I HAVE TO PAY MORE OUT OF MY POCKET BECAUSE THEY FAILED TO DO THERE JOB THE RIGHT WAY. I JUST DONT KNOW WHAT ELSE TO DO OR SAY. More

Courtesy at Courtesy! Courtesy Chevrolet is a jewel in the desert of Phoenix. Everyone I have worked with or talked with is super nice, friendly, and willing to please. We Courtesy Chevrolet is a jewel in the desert of Phoenix. Everyone I have worked with or talked with is super nice, friendly, and willing to please. We bought 2 cars from Courtesy 3 years ago. They still treat us like gold. I am proud to be a Courtesy customer. Tim Jackson is our service representative. He is personable, friendly, and always interested in our welfare and safety and maintenance on the car. It is just a joy to visit with Courtesy. More