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Courtesy Chevrolet - Service Center

Phoenix, AZ

4.8
1,430 Reviews
Call Service Center (602) 457-3232

1,430 Reviews of Courtesy Chevrolet - Service Center

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December 14, 2024

Great customer service. Very polite. And very courtesy. .. perfect location. And on time with service. More

by laurah059
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Report | Print
Dec 16, 2024 -

Courtesy Chevrolet responded

Thank you for your fantastic review! We appreciate your kind words about our customer service and are glad to hear that you found our location convenient. At Courtesy Chevrolet, a family-owned and operated Chevy dealer in the valley, we strive to provide timely and polite service to all our customers. We look forward to seeing you again soon! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

December 13, 2024

I Took in my car for an oil change had no problem awesome customer service More

by Ariza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
rj
Report | Print
Dec 13, 2024 -

Courtesy Chevrolet responded

Thank you for your feedback! We're thrilled to hear that you had a great experience with your oil change and that our customer service met your expectations. We appreciate your support and look forward to seeing you again at Courtesy Chevrolet, your family-owned and operated Chevy dealer in the valley since 1955! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

December 11, 2024

To Whom It May Concern: I am "VERY PLEASED WITH 'LESLIE. ADVISOR." 'VERY PROFESSIONAL AND COMPETENT ADVISOR.' "LESLIE, THANK YOU!" Al Lopez PS: "SHE IS A KEEPER!" More

by amarquezlop
Recommend Dealer
Yes
Employees Worked With
Erik Montano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Seainn Hendricsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Montez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Swafford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Musick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leslie
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Dec 12, 2024 -

Courtesy Chevrolet responded

Thank you, Al, for your wonderful review! We’re thrilled to hear that you had such a positive experience with Leslie at Courtesy Chevrolet, your family-owned and operated Chevy dealer in the valley since 1955. She's indeed an exceptional advisor, and your kind words affirm her dedication to providing excellent service. We appreciate your support and look forward to seeing you again soon! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

December 02, 2024

I wasn’t at the dealership, I’m rating their service dept. as average. I have done oil changes for the past 7 yrs at sands Chevrolet, they offer me coffee, water,or refreshments while I waited; not on More

by Lupecastruita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie
Report | Print
Dec 03, 2024 -

Courtesy Chevrolet responded

Thank you for sharing your feedback with us. We currently do offer complimentary water, coffee, and LYFT for our guests. Currently our café is under construction, but we still do our best to provide these amities. However, we cannot find your information or records in our system to reach out. Please feel free to contact me at your earliest convenience if you would like to discuss your experience further. Sincerely, Jessica Ogunjobi Customer Service Manager 602.798.2919 jogunjobi@courtesyautomotivegroup.com

November 18, 2024

Had a great experience service was excellent! Ms. Yule Grimes did an awesome job kept me informed the whole time. More

by Danielbigdawg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yule Grimes
Report | Print
Nov 19, 2024 -

Courtesy Chevrolet responded

Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with us at Courtesy Chevrolet, your family-owned and operated Chevy dealer in the valley since 1955. We truly appreciate your kind words about Yule and her dedication to keeping you informed throughout your service. We look forward to serving you again in the future! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

November 14, 2024

I had a wonderful experience with Courtesy Chevrolet as usual! They took care of my vehicle and made sure it was in great shape for me to safely get back on the road. More

by Tink95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mat
Report | Print
Nov 15, 2024 -

Courtesy Chevrolet responded

Thank you for your wonderful feedback! We truly appreciate your continued trust in Courtesy Chevrolet, your family-owned and operated Chevy dealer in the valley since 1955. It’s great to hear that we were able to take care of your vehicle and ensure it’s in great shape for your travels. We look forward to seeing you again soon! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

November 07, 2024

This only thing is that Courtesy is so popular and so many more people flock to Phoenix, workers are swamped and cannot always keep you updated with the progress on one's vehicle. Leslie was great though More

by Lela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Fisher
Report | Print
Nov 08, 2024 -

Courtesy Chevrolet responded

Thank you for your feedback! We're glad to hear that you had a great experience with Leslie at Courtesy Chevrolet, your family-owned and operated Chevy dealer in the valley since 1955. We appreciate your understanding regarding our busy environment, as we strive to provide the best service possible. We look forward to your next visit and hope to improve on keeping you updated in the future! Thank you again for choosing Courtesy Chevrolet! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

October 30, 2024

Courtesy Chevrolet always provides excellent customer service.. the vehicle was serviced as required and was ready to go in a reasonable time. The service advisor was courteous and professional. More

by Jeter0000 no
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Swafford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 30, 2024 -

Courtesy Chevrolet responded

Thank you for your kind words, Jeter! We appreciate you taking the time to share your experience with us. We're thrilled to hear that our team provided excellent customer service and that your vehicle was serviced promptly. We look forward to seeing you again at Courtesy Chevrolet, your family-owned and operated Chevy dealer in the valley since 1955! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

October 17, 2024

Wife brought in Tahoe for service, made an appointment, the service lines were long, I did like the update during service. More

by Richard Williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Montez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2024 -

Courtesy Chevrolet responded

Thank you for your feedback! We appreciate you sharing your experience with us regarding the service on your Tahoe. We're glad to hear that you liked the updates during the service. We hope to see you again at Courtesy Chevrolet, your family-owned and operated Chevy dealer in the valley since 1955, for any future needs! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

October 12, 2024

Great customer service and quick turnaround time for me every time I get my vehicles serviced at Courtesy, thank you Yuley for always helping making sure that my vehicles are in top shape. More

by J M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yuley Grimes
Report | Print
Oct 14, 2024 -

Courtesy Chevrolet responded

Thank you for your kind words! We're thrilled to hear that you've had great experiences with our service department at Courtesy Chevrolet, your family-owned and operated Chevy dealer in the valley since 1955. Yuley is indeed a valuable member of our team, and we're glad to know that they have been able to assist you in keeping your vehicles in top shape. We look forward to serving you again in the future! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

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