Courtesy Buick GMC - Service Center
Birmingham, AL
4 Reviews of Courtesy Buick GMC - Service Center
WOW! What an experience! The Service Department was a pleasure to deal with. Rick Smith was great with communication and was always on top of the situations. Mike Merz the m The Service Department was a pleasure to deal with. Rick Smith was great with communication and was always on top of the situations. Mike Merz the mechanic came out and personally walked me through the process of what was done. He walked me through what was happening and the detail was incredible. This is the first time I have ever dealt with a dealer for service, based on usually having friends who can fix anything, however with the time and concern Courtesy GMC Service Department showed me, I will be using them for many years to come. More
.Excellent service department with great service reps and ex Can always get the needed repair done the first time. Service rep Olin Taylor is always very clear in what's needed and why. Always convenient as they Can always get the needed repair done the first time. Service rep Olin Taylor is always very clear in what's needed and why. Always convenient as they provide transportation if the service visit will be lengthy. More
Oil Change I went in for my oil change but I also had a concern regarding my brakes. Olin and the staff were very timely with getting me seen and addressing all I went in for my oil change but I also had a concern regarding my brakes. Olin and the staff were very timely with getting me seen and addressing all of my concerns. Olin also provided me an update on what to expect during my next oil change. The information is very helpful, especially since we now have a son in college and a five month old. More
Great and timely! The service is very efficient, people are friendly and helpful. Answer all of you questions. Let you know the problem BEFORE doing the job! Does the j The service is very efficient, people are friendly and helpful. Answer all of you questions. Let you know the problem BEFORE doing the job! Does the job right the first time. More