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Courtesy Buick GMC - Service Center

Louisville, KY

3.9
65 Reviews

65 Reviews of Courtesy Buick GMC - Service Center

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April 06, 2018

Great service James Beard my service advisor was outstanding. James was very courtesy and professional. He was very thorough, he explained what services I would rec More

by Bsmithjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Beard
April 06, 2018

Stands by his sell. A few months months ago my wife and I purchased a 2017 Arcadia Limited from Matt Kremer at Courtesy Buick. I visited the dealership a couple days ago More

by Mike1223
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matt Kremer
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 17, 2018

Totally satisfied Service was great and employees were very friendly. I will make it my mission to always bring my vehicle to this dealership for service in the future More

by rate
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Dicken
February 20, 2018

Great, efficient and the service department was very helpful I couldn't ask for a better dealership to buy from or to have my truck serviced at. I have also purchased a used car for a friend and I have recommend More

by SJM1967
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Hinton
October 17, 2017

James is great James is very good at his job. Courteous and detail oriented. Very pleased with the work done at Courtsey. Thoroughly impressed with the service team. More

by Love
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Beard
October 15, 2017

Great service and sales department Fantastic service experience! Courtesy not only makes sure they resolve my issues quickly but also to my complete satisfaction! They are extremely pro More

by Katie86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Couillard, Joe Heun, James Beard, Brent Sinkhorn
October 10, 2017

It was great. My experience with the employee at the dealership was great. They treated me well and didn't talk down to me because I was a woman. Would recommend More

by harplr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickey Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2017

ANGRY CUSTOMER I have had a bad experience with this dealership and still feel as though I am being stalled on the repair of my vehicle. I had to pay $1,100.00 out o More

by felton bradley
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joe Heun
September 26, 2017

Recall on my 03 Buick Regal Had a recall on my vehicle and they took care of the problem and a matter of 45 minutes I was very impressed and very happy that they looked out for m More

by DerrickBomar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Heun
September 23, 2017

Professional and efficient service provided to me! James gave me exceptional service when the oil was changed in my Buick recently. I didn't make an appointment and he gave me quick and service effici More

by Betty Schmidt
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Beard
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