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Courtesy Buick GMC - Service Center

Louisville, KY

3.9
65 Reviews

65 Reviews of Courtesy Buick GMC - Service Center

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August 12, 2018

Just an oil change, but excellent customer service. Went in for an oil change on my 1999 Saturn, yes it's still running, and received excellent care. This is the place that actually sold it to me when S More

by Toni
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Heun, James Beard
Aug 27, 2018 -

Courtesy Buick GMC responded

Toni, we're happy to hear you had such a positive experience with our team! Thank you and we hope to be of service to you again!

August 08, 2018

A great customer care place. I like the way that I was handled when I brought my car in and they made me feel good. They gave the impression that they really cared to service my More

by bluegrass541
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Beard
Aug 27, 2018 -

Courtesy Buick GMC responded

When a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Courtesy Buick GMC for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

July 19, 2018

great customer service Joe provided outstanding customer service (once again). The routine maintenance was completed on time and there were no issues. Thanks to Joe and te More

by Rtw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Heun
June 28, 2018

in and out in two hours is what james told me ,spot on they do all my work on the gmc acaida if you need a ride they shuttle you,service department will get it done on time, my man james was courteous woul More

by big dog 24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Beard
June 28, 2018

Great service department. Zak, James and Tony did a great job getting my Sierra serviced. They also have the most comfortable chairs in town in their waiting area and good coff More

by Why2?
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zak, James, Tony
June 24, 2018

Zack Did Well Zack made sure my truck got the needed service in an expedient manner. Very pleased. 10+. Will definitely continue to get my truck serviced at Courtes More

by GMC Gal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zack
June 16, 2018

Service visit We had our 2013 Terrain oil changed and the tires rotated and balance. The advisors explained everything very well and the service was performed in a More

by cathy5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach
June 12, 2018

Service Experience Brought vehicle in for service on Air Conditioner and an oil change. They got my repairs completed fast and efficiently. James Beard was my Service R More

by Dave
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Beard
May 12, 2018

Fast, complete, courteous service Had an engine check with oil change. It was fast & from the moment I pulled into the service bay (thanks, Zach!) I was treated with kind attention & c More

by Rosie4704
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary
May 14, 2018 -

Courtesy Buick GMC responded

Thank you so much for your kind words about Zac and the entire team! It delights us that your experience was worth sharing. Keep in touch. We will be here if you need help with anything.

April 15, 2018

Courteous, Friendly, professional, and fast. This dealership had should give others training on how customers should be treated. It takes me back in time when customers were treated at the door w More

by Rodney12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ari LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Heun
Apr 21, 2018 -

Courtesy Buick GMC responded

Thank you for your kind words about Joe and Ari. They are excellent examples of what Courtesy Buick GMC has to offer. We are glad that your experience translated that the customer is #1 here. You are number #1 with us! Thank you for giving us the opportunity to earn your business.

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