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Courtesy Buick GMC

Louisville, KY

Overview
Employees
Reviews
Vehicles
4.8
523 Reviews
Louisville locals know that the best way to get Buick and GMC is to shop with us. We know that car buying is exciting for some and intimidating to others. That is why we have a professional team willing to help you every step of the way. Our team members are experienced and trained to help you through every step of the purchasing process. We offer competitive loan and leasing terms from our in-house Buick and GMC financing team. We hope that our daily efforts to offer the best experience and price will have our customers returning for years to come!”
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7 Autocenter Drive

Louisville, KY

40299

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Showing 523 reviews

February 24, 2024

Fast, easy, great deal on purchase and trade! Couldn’t be happier with the experience at Courtesy and with our sales person Mickey More

by ahamilton4126
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mickey Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 26, 2024 -

Courtesy Buick GMC responded

Hi, we're glad to hear our staff took such great care of you! Here at Courtesy Buick GMC we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

Helpful
February 23, 2024

Welcoming people with no pressure felt. My salesman Ryan was very knowledgeable and understanding. He answered all questions and concerns. Michelle in Finance explained all to my understand More

by Dan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Moody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Lauersdorf
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 25, 2024 -

Courtesy Buick GMC responded

Hi Dan, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Courtesy Buick GMC and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

Helpful
February 23, 2024

Ryan was excellent to work with. Came in from out of state and the vehicle was EXACTLY as described. Not only was the vehicle everything he promised it would be but he was waiting at More

by Ecollazo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Lauersdorf
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 25, 2024 -

Courtesy Buick GMC responded

Hi Ecollazo, we are pleased to hear of your experience with us here at Courtesy Buick GMC. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

Helpful
February 21, 2024

Great service. Ryan is the best. Will get our tenth vehicle from him as well. More

by Um.pire
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kody Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 24, 2024 -

Courtesy Buick GMC responded

Hello, we're happy you found our staff to be so supportive during your experience here at Courtesy Buick GMC. It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

Helpful
February 13, 2024

Our experience was pretty straightforward. We worked with Arthur and he kept us updated along the way and made the process smooth and painless. Great experience More

by brooklynleavy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arthur Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kody Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Also Addison!
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Feb 15, 2024 -

Courtesy Buick GMC responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Courtesy Buick GMC and positive feedback means the world to our staff, particularly the team member who personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

Helpful
February 13, 2024

Service got me squared awY very quickly and for wY less than anticipated. Very pleased More

by Ted staton
Recommend Dealer
Yes
Employees Worked With
Ted Staton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Kremer
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Feb 13, 2024 -

Courtesy Buick GMC responded

Hi, it means a lot to us that you took the time to write such a positive review about Courtesy Buick GMC so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job.

Helpful
February 12, 2024

Great experience and efficient service from both the sales staff and the finance department. Thank you. More

by Diana
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mickey Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Staton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Did not get the financial department’s name. She was very pleasant.
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Feb 12, 2024 -

Courtesy Buick GMC responded

Thank you for your kind words! We enjoyed meeting and chatting with you all as well. Hopefully.you had a safe trip back to WV in that pretty new jeep. THANKS AGAIN!

Helpful 1
February 11, 2024

The trucks almost sell themselves, but what we think really matters is the customer service at the dealership. Mickey provided unsurpassed customer service. His knowledge and experience is an asset to b More

by cobydmcdonald
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mickey Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amiel Coley was also outstanding to deal with!
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Feb 12, 2024 -

Courtesy Buick GMC responded

Thank you for taking the time to write such a glowing review for Mickey! He works very hard to ensure everything is perfect and everyone is happy with their decision. His ability to communicate with his customers is unparalleled! Enjoy that pretty new truck!

Feb 13, 2024 -

Courtesy Buick GMC responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Courtesy Buick GMC and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

Helpful
February 10, 2024

The best sales team in the business! Prompt, knowledgeable and caring! I will definitely buy my next car from Auther! More

by Mrcmoore321321
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arthur Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 12, 2024 -

Courtesy Buick GMC responded

Hi, we're thrilled to hear about your wonderful experience with us. Here at Courtesy Buick GMC, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you so much for your feedback and we hope to see you again!

Helpful
February 07, 2024

Mickey was very courteous and knowledgeable about the car in which we were interested and answered all our questions. More

by katmata
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mickey Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 09, 2024 -

Courtesy Buick GMC responded

Hi, we're happy you found our staff to be so supportive during your experience here at Courtesy Buick GMC. If you have any further questions, please give us a call. We're always happy to help!

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