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Courtesy Buick GMC
Louisville, KY
633 Reviews
Louisville locals know that the best way to get Buick and GMC is to shop with us. We know that car buying is exciting for some and intimidating to others. That is why we have a professional team willing to help you every step of the way. Our team members are experienced and trained to help you through every step of the purchasing process. We offer competitive loan and leasing terms from our in-house Buick and GMC financing team. We hope that our daily efforts to offer the best experience and price will have our customers returning for years to come!”
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 1:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 633 reviews
August 21, 2022
Courteous, knowledgeable, friendly and always available for questions that occur during the shopping/buying experience. for questions that occur during the shopping/buying experience. More
by Mimi
August 21, 2022
We had a good experience and enjoyed working with Matt. Will recommend to friends/family. Will recommend to friends/family. More
by carrieLB40
Employees Worked With
August 01, 2022
Our salesman was pleaseant, courteous and not pushy. Very informative and patient giving us time to process. Very informative and patient giving us time to process. More
by lljackson0808
Employees Worked With
July 15, 2022
Bought new 2019 gmc truck with duramax diesel. After a short time smelled and felt a acid in eyes and mouth ( others noticed it also ) .Took black several times , left for days , and service perso After a short time smelled and felt a acid in eyes and mouth ( others noticed it also ) .Took black several times , left for days , and service person continued to deny any issue . Called GM and they suggested taking to another dealer . Drove to Lagrange GMC dealer , they kept for 4 days , found the def injector had a hole in it and was spraying on the exhaust . Would not recommend courtesy to anyone , either they are poor mechanics , lazy , or the service guy is incompetent. The dealer in Lagrange not only fixed it , GM paid for it , and requested the defective part be sent back to them . There was an error code that Chsmpion found to repair the problem. If Service is important don’t use Courtesy ! More
by rpark4
Employees Worked With
June 21, 2022
purchased third car in 3 years @courtesyBuick…didnt think of shopping anywhere else!!! Bravo Bill, Jeff and Cody👍 of shopping anywhere else!!! Bravo Bill, Jeff and Cody👍 More
by DestinationCourtesyBuick
May 19, 2022
My experience with this dealership was absolutely amazing and very professional everyone treated me with much respect and answered all my questions. Kody was amazing I was impressed with everyone and everyth and very professional everyone treated me with much respect and answered all my questions. Kody was amazing I was impressed with everyone and everything the transaction was done with dignity and I would recommend this dealership too anyone in the near future. Thanks Courtesy Buick GMC. Happy satisfied customer for sure. More
by Mamadou C.
April 28, 2022
Excellent experience. No pressure selling, just good help. Ryan was very professional and very friendly & helpful. No pressure selling, just good help. Ryan was very professional and very friendly & helpful. More
by drr0831@gmail.com
Employees Worked With
April 28, 2022
Salesman was good to work with. Love my new Buick Envision , my trade in was a 2019 Envision.Trade in was a good value. Unfortunately, no incentives were offered by GM or the dealer Love my new Buick Envision , my trade in was a 2019 Envision.Trade in was a good value. Unfortunately, no incentives were offered by GM or the dealership. More
by stephenhfreyer51
April 24, 2022
Excellent transaction. Showed up one day and made the deal with down payment. When the car arrived, took 30 minutes to walk in and out. Overall great guys, no pressure, no Showed up one day and made the deal with down payment. When the car arrived, took 30 minutes to walk in and out. Overall great guys, no pressure, no markup. More
by MS
April 20, 2022
Easiest experience I have ever had purchasing a car. Mickey and the finance team made our purchase super easy. No crazy markup like other GM dealerships and very fair on trade. They have my busine Mickey and the finance team made our purchase super easy. No crazy markup like other GM dealerships and very fair on trade. They have my business for life and I live 2.5 hours away in Indiana. More
by abeallIndiana
Employees Worked With
