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Courtesy Buick GMC

Louisville, KY

Overview
Employees
Reviews
Vehicles
4.9
633 Reviews
Louisville locals know that the best way to get Buick and GMC is to shop with us. We know that car buying is exciting for some and intimidating to others. That is why we have a professional team willing to help you every step of the way. Our team members are experienced and trained to help you through every step of the purchasing process. We offer competitive loan and leasing terms from our in-house Buick and GMC financing team. We hope that our daily efforts to offer the best experience and price will have our customers returning for years to come!”
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7 Autocenter Drive

Louisville, KY

40299

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Showing 633 reviews

December 17, 2022

Great experience! Steve knows what he is talking about and very thorough.. No pressure and very informative.. More

by Jon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Brinkhaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2022 -

Courtesy Buick GMC responded

Hi Jon, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 12, 2022

Very courteous, very knowledgeable in product, patient in explaining all functions of vehicle. Very well satisfied with entire process More

by Charlescollinsrealestate
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steve Brinkhaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ari LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 14, 2022 -

Courtesy Buick GMC responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Courtesy Buick GMC! If you have any further questions, please give us a call. We're always happy to help! Take care!

December 05, 2022

Excellent attention to our wants and needs. No pressure by salesperson Stuart Singleton which is appreciated! More

by Sydney
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Stuart Singleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 07, 2022 -

Courtesy Buick GMC responded

Hi Sydney, thank you so much for your feedback about Courtesy Buick GMC! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

Dec 07, 2022 -

Courtesy Buick GMC responded

Hi Sydney, thank you so much for your feedback about Courtesy Buick GMC! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

Dec 07, 2022 -

Sydney responded

Couldn't be happier with our experience with Mr. Singleton and Courtesy GMC! Doing everything right. Thank you!!

November 22, 2022

Ryan was very helpful, knowledgeable, & didn’t pressure us. He was also quick with getting all the paperwork done. He also set up the vehicle features for me as well as ordering the mats for me! Financing More

by Britfields
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 24, 2022 -

Courtesy Buick GMC responded

Hi Britfields, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Courtesy Buick GMC and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit. We're thrilled to hear that we continue to meet your service expectations every time. We're looking forward to your next visit with us. Take care!

November 06, 2022

Great experience at Courtesy Buick GMC! Every single person was EXCEPTIONAL! ! My dealership for life!! More

by bluekycat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 09, 2022 -

Courtesy Buick GMC responded

Hi, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Courtesy Buick GMC for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

November 02, 2022

Mickey and Kody were both exceptional in there efforts and assistance throughout the entire process. The only genuine complaint I have a t this time is the car wash or detail department did not prepare th More

by T
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickey Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kody Waddel 5 Stars
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Nov 07, 2022 -

Courtesy Buick GMC responded

Hi, we're happy to hear you had such a positive experience with our team! If you're ever in need of more help, please let us know! Take care!

November 01, 2022

Awesome group of people. Customer service is superior. This is my 3rd vehicle I’ve purchased and have yet to disappoint. More

by Antwan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stuart Singleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 07, 2022 -

Courtesy Buick GMC responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Courtesy Buick GMC and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

October 19, 2022

Nice guy but needs to clearly see when to not approach a frustrated gal when she has her 2017 Terrain in the shop for continuous work to try to get her to buy a new vehicle. 😉 A little common sense can go More

by faithinunseen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stuart Singleton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stuart Singleton
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Oct 23, 2022 -

Courtesy Buick GMC responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Courtesy Buick GMC and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

October 05, 2022

Fast friendly and knowledgeable staff. I was In and out inn hour tops would definitely recommend this dealership. More

by Jeremyvicari86
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 08, 2022 -

Courtesy Buick GMC responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

September 20, 2022

They’ help me with everything I need And take the time to show me all the that comes with the new truck More

by Armando4230tx
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 22, 2022 -

Courtesy Buick GMC responded

Hi, thank you so much for your kind words about your experience here at Courtesy Buick GMC. We try every day to satisfy our customers and it’s always nice to know when we succeed. Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

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