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Courtesy Buick GMC

Louisville, KY

4.9
618 Reviews
Louisville locals know that the best way to get Buick and GMC is to shop with us. We know that car buying is exciting for some and intimidating to others. That is why we have a professional team willing to help you every step of the way. Our team members are experienced and trained to help you through every step of the purchasing process. We offer competitive loan and leasing terms from our in-house Buick and GMC financing team. We hope that our daily efforts to offer the best experience and price will have our customers returning for years to come!”
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7 Autocenter Drive

Louisville, KY

40299

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Showing 618 reviews

January 14, 2025

Very nice dealership! It was one of the best and easiest vehicle buying experiences my wife and I have had. Both Mickey and Kody were great! Highly recommended! More

by Duane
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mickey Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kody Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2025 -

Courtesy Buick GMC responded

Hi Duane, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 14, 2025

Salesman Jeff was super! Seemed to go out of his way to get all my questions answered. Finance manager named Ted not so helpful. Low ball you on your trade when other dealers More

by Clines33
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Hoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Staton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kody Waddell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2025 -

Courtesy Buick GMC responded

Hello, thanks for reaching out to us. Here at Courtesy Buick GMC we work hard to provide each of our clients with the best automotive experience, but it sounds like we really let you down. This is not something we like to hear. Please reach out us at (502) 410-1659 and we will work with you personally in rectifying the issues you experienced. We hope to hear from you soon. Take care.

January 08, 2025

I had an outstanding experience at the dealership thanks to Ted, Matt, and Kody. Ted, the manager, created a welcoming atmosphere, while Matt, my salesman, was incredibly knowledgeable and attentive, making More

by rbhilgeman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Kremer
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Duffy Baker III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Staton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kody Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Bowling
Jan 10, 2025 -

Courtesy Buick GMC responded

Hi, thank you so much for your feedback about Courtesy Buick GMC! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

January 07, 2025

Needed to have the deal ready prior to arriving at the dealer and they did a good job setting that up. Experience at the dealership was okay and I was done within 1.5 hrs, and part of buying a used vehicl More

by Cammeron Williams
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Matt Kremer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Lauersdorf
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

Courtesy Buick GMC responded

Hi Cammeron, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We'd like the opportunity to turn your experience around. Please reach out to us at (502) 410-1659 at your earliest convenience to discuss how we can turn this experience into a positive one.

January 04, 2025

We had an exceptional experience at Courtesy Buick GMC! We located our vehicle online, and subsequently, the entire process was remarkably efficient and swift. Ryan, our salesman, demonstrated exceptional More

by rrlittles
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Lauersdorf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brooke Lindsey
Jan 05, 2025 -

Courtesy Buick GMC responded

Hello, thank you so much for your feedback about Courtesy Buick GMC! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help. Take care!

January 02, 2025

Easy to work with, found the car I was looking for when no one else had it. Made buying and setting up my new car and the trade in so easy. Thanks to Ryan and the team! More

by amberleighbowling22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Staton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kody Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Courtesy Buick GMC responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Courtesy Buick GMC and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

December 29, 2024

Very Nice Dealership! Staff had excellent knowledge of the vehicles! Easy to deal with and very helpful in finding the right vehicle for my needs! More

by John
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mickey Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Staton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Lauersdorf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2025 -

Courtesy Buick GMC responded

Hi John, thank you so much for your feedback about Courtesy Buick GMC! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

December 24, 2024

These people were great to work with. great price on the truck I traded for one of the best dealerships I've been to More

by rstringer30
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mickey Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 25, 2024 -

Courtesy Buick GMC responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 24, 2024

Arthur and the team made car buying enjoyable. I would definitely recommend this dealership to friends More

by hobbs5402
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arthur Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Staton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Lauersdorf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 25, 2024 -

Courtesy Buick GMC responded

Hi, we are pleased to hear of your experience with us here at Courtesy Buick GMC. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

December 15, 2024

Worked with me without trying to manipulate me. Wonderful customer care. Honest. Didn’t feel prressured. All positives. More

by Ejonesy86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Lauersdorf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Courtesy Buick GMC responded

Hi, thank you so much for your kind words about your experience here at Courtesy Buick GMC. We try every day to satisfy our customers and it’s always nice to know when we succeed.

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