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Courtesy Buick GMC
Louisville, KY
633 Reviews
Louisville locals know that the best way to get Buick and GMC is to shop with us. We know that car buying is exciting for some and intimidating to others. That is why we have a professional team willing to help you every step of the way. Our team members are experienced and trained to help you through every step of the purchasing process. We offer competitive loan and leasing terms from our in-house Buick and GMC financing team. We hope that our daily efforts to offer the best experience and price will have our customers returning for years to come!”
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 1:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 633 reviews
March 14, 2024
Everyone was very helpful and courteous and professional. The sales Consultant worked diligently to secure the car that I wanted to purchase. The sales Consultant worked diligently to secure the car that I wanted to purchase. More
by Susanpstewart
March 10, 2024
Excellent customer service and efficient turn around while buying new Yukon AT4. Very pleased with Arthur and the entire team at Courtesy! We were out of town guests, but made to feel like family. Th while buying new Yukon AT4. Very pleased with Arthur and the entire team at Courtesy! We were out of town guests, but made to feel like family. Thanks for the great experience shopping for our new vehicle. More
by Jessica Bivin
March 07, 2024
Very knowledgeable and informative Made the experience pleasant. Paperwork done quickly. Everyone was very polite pleasant. Paperwork done quickly. Everyone was very polite More
by Gflynn47
March 04, 2024
All the staff especially my sales person, Mickey Hendrick, were very welcoming, friendly, accommodating and explained all aspect of transaction to me, without any “sales pressure”. Hendrick, were very welcoming, friendly, accommodating and explained all aspect of transaction to me, without any “sales pressure”. More
by Reza
March 03, 2024
Our experience was stress free and very easy Everyone was very friendly and understanding and listened to our concerns. was very friendly and understanding and listened to our concerns. More
by Gwhitaker23
March 01, 2024
Top notch experience working with this dealership and especially with my sales rep Arthur Wilson. Arthur was always timely and very responsive with all of my questions. My trade in was valued at a fair a especially with my sales rep Arthur Wilson. Arthur was always timely and very responsive with all of my questions. My trade in was valued at a fair and competitive price when compared to offers from other dealerships. Kody the finance manager made the final paperwork smooth and a no pressure experience. More
by flyro20
February 28, 2024
We bought the GMC Yukon Denali XL Ultimate from this dealership when we first saw the car we fell in love with it it was all nice a shiny but when we got home there was a scratch on the front lower bump dealership when we first saw the car we fell in love with it it was all nice a shiny but when we got home there was a scratch on the front lower bumper like it was done during transportation, I notified a sales guy Steve sent him a picks and even sent him a picture that we took a couple of hours after we left a dealers parking (cuz we are from.lexington abaut 1:20 min drive to our home) with the scratch and they offer me a $200 for it (and the car is $110k). So my advise to any future buyer be very careful don't be like us all exited abaut new car DO A VERY GOOD EXPECTION BEFORE YPU LEAVE THE LOT More
by Alex
Employees Worked With
February 26, 2024
I enjoyed working with Arthur Wilson! There was certain things I wanted to check out about the truck and he knew where to go on the test drive. Thank you Courtesy Buick GMC, -Allen There was certain things I wanted to check out about the truck and he knew where to go on the test drive. Thank you Courtesy Buick GMC, -Allen More
by allenhochstetler
Employees Worked With
February 26, 2024
I like cars - but generally dislike buying them. That said - I had an absolutely Great Experience this weekend buying a new truck from Courtesy. The transaction seemed fair and the team was transp That said - I had an absolutely Great Experience this weekend buying a new truck from Courtesy. The transaction seemed fair and the team was transparent about their costs and pricing. I will go back and will send friends to them. (Side note - I bought there about 12 years ago and the experience was OK - but they have definitely stepped up their game) More
by KMKuhn
