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Courtesy Acura - Service Center

Littleton, CO

4.9
4,750 Reviews

4,750 Reviews of Courtesy Acura - Service Center

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March 08, 2012

I took my TL in for service on my Hands Free Link. They were able to quickly identify the problem. I at first was a little frustrated by the fact that the HFL had to be replaced, the cost, and that it wasn More

by mizeyes11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt, Sandy, Lorenzo, Sandy Santori
Mar 08, 2012 -

Courtesy Acura responded

I am thrilled to hear that Lorenzo was able to figure it out for you. We really appreciate your continued loyalty to Courtesy Acura, and are glad we are able to provide such grat service with such high value to you. The service team here is outstanding and takes great care to take care of each guest and vehicle. We are happy your TL is one of them! -John Osborne, General Manager

March 05, 2012

I just relocated from Ohio where I purchased my 2011MDX from an Infinity dealer and I needed both an oil change and a training session on how to navigate the automated systems--pun intended. I took a book More

by cherryha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Sheridan
Mar 06, 2012 -

Courtesy Acura responded

Thanks for this great review. I'm so pleased that our team worked together to quickly address your needs and get you up to speed on all the technology in the vehicle. I hope you are enjoying your new vehicle. If you have any questions that come up, please feel free to contact us. And, welcome to Colorado! It is a great place to live! :) -John Osborne, General Manager

February 28, 2012

I have nothing but good things to say about Courtesy Acura. In 2006 I leased a brand new Acura TL from Courtesy. In 2010 I returned to Courtesy Acura and bought out the lease and had another great exp More

by smassey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt and Sandy, Sandy Santori
Feb 29, 2012 -

Courtesy Acura responded

WOW! Thank you for your continued loyalty. You have had the chance to interact with all departments here at Courtesy Acura and everyone seems to have taken excellent care of you over the years. Thank you for making the drive to do business at our dealership - that says a lot about our service and your loyalty. We look forward to a continued relationship together! Keep enjyoing your '06 TL! -John Osborne, General Manager

February 24, 2012

Yes - its a car dealership. Yes - its on the more expensive side. Its all about value, if you want to take your car to whoever has a coupon or weekly special, then you should do that. If you want a l More

by jthewang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't Remember
Feb 27, 2012 -

Courtesy Acura responded

Jimmy, thank you for the honest review. We certainly focus on building value and have seen so many loyal customers as a result. Thank you for continuing to give us the opportunity to earn your business; we greatly appreciate it. -John Osborne, General Manager

February 22, 2012

A great experience in service with Michelle, very pleasant knowledgeable we always get in and out quickly. We appreciated the extra time she took to work with our warrenty Thanks More

by divinemastiffs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle
Feb 22, 2012 -

Courtesy Acura responded

We really appreciate your loyalty to our Service Department. Michelle is a great asset to our team and takes excellent care of our clients. Thanks for this great review. -John Osborne, General Manager

February 16, 2012

I have a 2007 Acura MDX we have been taking it to Courtesy Acura since it was new. The staff are so professional and very friendly we have been dealing with Sandy Santori at the service desk most of More

by 490heaven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Sheridan, Sandy Santori, Randy Bennett, Sandy Santori, Randy Bennett
Feb 17, 2012 -

Courtesy Acura responded

I am so glad to hear that this dealership has been so good to you over the years. We greatly appreciate your loyalty and will continue to uphold the best customer service! Thanks again for your response. -John Osborne, General Manager

February 15, 2012

My husband and I both drive Acuras and we always take them to Courtesy Acura for service and oil changes. Both of our cars were purchased from this dealership. The staff is friendly and professional. As More

by bbmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandy Santori, Sandy Santori
Feb 17, 2012 -

Courtesy Acura responded

Thank you for your review. I'm pleased that our Sales and Service departments take great care of you and your husband. I will be sure to pass your positive feedback along to our team. -John Osborne, General Manager

February 10, 2012

I came in for an oil change and to have my passenger seat warmer checked. Matt Sheridan was very professional and I although it took longer then expect, the staff were very professional and efficient. More

by mjharris1978
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
Feb 17, 2012 -

Courtesy Acura responded

Thanks for your feedback on your service visit. I'm glad they were able to resolve your concern with the seat warmer. We look forward to seeing you again. -John Osborne, General Manager

February 09, 2012

I have always had very good service from Courtesy Acura and drive over 40 miles to be serviced by them because I trust them with my car. More

by Arline King
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
One
Feb 17, 2012 -

Courtesy Acura responded

Arline - thank you for going out of your way to do business at our dealership! WOW! I'm glad our team can continue to take care of your vehicle service needs. Thanks! -John Osborne, General Manager

February 03, 2012

I have been going to Courtesy Acura since I bought my MDX in 2005 and I have been working with Sandy exclusively for at least the past 4 years. He always gives me excellent service, going above and beyond. More

by MikiD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandy, Sandy Santori
Feb 17, 2012 -

Courtesy Acura responded

This is wonderful feedback. I'm very pleased to hear about the outstanding customer service provided by Sandy Santori. He takes great pride in his work and is so good about taking great care of each and every client. Thank you for taking the time to let me know about this great experience. We look forward to continuing to serve your vehicle maintenance needs. -John Osborne, General Manager

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