Courtesy Acura - Service Center

My experience was great. First time service customer to Courtesy. First call in was pleasant and on point. Person on the phone gave a quote which was accurate when I was done. Service writer Michelle was Courtesy. First call in was pleasant and on point. Person on the phone gave a quote which was accurate when I was done. Service writer Michelle was bright and chipper at 7am. They checked me in quickly and offered a loaner car even though I was not on warrantee or had purchased from them. My car was done exactly when they said it would be. Michelle was just as friendly and chipper as she had been at 7. Great experience. Thank you Courtesy and Michelle. More

We needed some repairs and they were courteous and prompt, and had a rental car waiting for us upon arrival, and added in a coupon i found online too. prompt, and had a rental car waiting for us upon arrival, and added in a coupon i found online too. More

Incredibly quick, courteous service, and fair pricing! Won't got anywhere else! Andy in service was super helpful, understanding, and he seemed to truly care about the customer! Won't go anywhere else. Won't got anywhere else! Andy in service was super helpful, understanding, and he seemed to truly care about the customer! Won't go anywhere else. More

This is my first acura. I am totally enjoying the vehicle and I hade a great experience with the service department. I always dread going to the dealer for service because there is usually an upcharge just t and I hade a great experience with the service department. I always dread going to the dealer for service because there is usually an upcharge just to get them to look at the slightest thing or answer a simple question. My experience with this dealer was second to none. We took the vehicle in for one thing and asked that they look at the brakes and they did it with no problem and no upcharge it was great. Brakes plus told us we needed brakes and rotors for a car with 38k miles. Courtesy said our rotors were fine and we had at least 7000 more miles before we needed brakes. I appreciate the honesty because they easily could have told us the same as brakes plus. They provide a loaner vehicle when you bring your vehicle in for service. We had a 2012 MDX leather interior really nice vehicle for the day. I can say in my entire car buying and service experience with Ford, Mazda, Toyota, and Isuzu I have never been given a courtesy vehicle. Maybe a courtesy shuttle, but more often a kick in the butt and find your own way to work for the day. I didn't have to purchase my car from them to get the service it is just a service they provide when they service your car. I have 2008 Acura and I was treated as if I had a new one off the lot. We are already planning our next visit. More

Outstanding dealer...Excellent sales and service teams...They go out of there way to earn your business and keep it. You are their customer. No hassle sales and reliable, outsanding service departm teams...They go out of there way to earn your business and keep it. You are their customer. No hassle sales and reliable, outsanding service department. My testimony speaks for itself...I,ve been a loyal customer since 1987. More

I am driving my 14th Acura since 1988 and all but one was purchased or leased from Courtesy Acura. Sandy Santori has been supporting my auto service requirements since time began and as long as he has been w purchased or leased from Courtesy Acura. Sandy Santori has been supporting my auto service requirements since time began and as long as he has been with Courtesy. I surely missed him the nine years he was gone but have been working with Sandy for 15 of the past 24 years since my first Acura in 1988. Sandy is an amazing individual and extremely knowledgeable regarding the technical aspect of my autos. I am always floored by his knowledge and recommendations to keep my auto running efficiently. After all these years I think of Sandy not only as a friend but as someone who honestly cares that me and my car are functioning to the highest standards. It is always a pleasurable experience bringing my car into the service area at Courtesy. I addition to Sandy at Courtesy I have worked with most of the experienced service technicians at Courtesy and especially ask to have Jim service my vehicle whenever he is available. More

As always when coming to Courtesy Acura I get helped out like they are truly concerned on how my MDX is doing. I had the chance to work with Sandy whom has helped me in the past once before and again took g like they are truly concerned on how my MDX is doing. I had the chance to work with Sandy whom has helped me in the past once before and again took great care of me! He had explained why I did not need my tires balanced and rotated (since I had planned on doing this with my oil change) which you would think would be uncommon at a car service dept. Most dealerships try to talk you into doing everything and anything and it adds up fast! He did explain that I needed a new battery and that mine would probably quit soon without me knowing this was going to happen and explaining the testing they do for this. I am always pleased with how professional and fast they are with the cars. I will continue to use Courtesy Acura, thank you-Kaitlin More

Wow, this is one hectic service department - as busy as they come. Andy was calm, professional and accommodating. I was in and out quicker than I had imagined for a service on my TSX with a loaner car too they come. Andy was calm, professional and accommodating. I was in and out quicker than I had imagined for a service on my TSX with a loaner car too boot! Service just doesn't get any better than this! More

Matt Sheridan was great to work with and explained all work performed on my Acura. Foremost, he delivered the car on time as promised! Matt is extremely customer oriented, demonstrating his knowledge an work performed on my Acura. Foremost, he delivered the car on time as promised! Matt is extremely customer oriented, demonstrating his knowledge and enthusiasm about Acura cars. Courtesy Acura Littleton is an excellent dealership! More

Excellent dealership! I have used them for 9 years since buying my MDX from them and have found them to be honest and to do quality work. buying my MDX from them and have found them to be honest and to do quality work. More