4,755 Reviews of Courtesy Acura - Service Center
Happy Acura Owner I cannot say enough good things about Courtesy Acura! We purchased a 2014 MDX and can honestly say that the purchasing process was terrific and fun! W I cannot say enough good things about Courtesy Acura! We purchased a 2014 MDX and can honestly say that the purchasing process was terrific and fun! We have had to take our car in for service a couple of times and the customer service has been outstanding!! Connor and Stuart always take the time to answer my questions and make me feel like I am their only customer of the day. Top notch service!! More
Excellent Service I came to Courtesy on 2 occasion this month get have my car services. First time was for my 2009 MDX and the second time was for my 2009 TL.. I ser I came to Courtesy on 2 occasion this month get have my car services. First time was for my 2009 MDX and the second time was for my 2009 TL.. I service was great and the they were very honest. I will not take my cars anywhere else. More
Excellent in every way! Courtesy is the word for Courtesy Acura! The service department did its job accurately and efficiently. Excellent customer service and attention to de Courtesy is the word for Courtesy Acura! The service department did its job accurately and efficiently. Excellent customer service and attention to detail from everyone, right down to the cookies, coffee, water bottle and chocolate! More
Excellent Service I've been servicing my 2009 Acura RDX at Courtesy Acura since I purchased my car there. I've always been very happy with the experience and service t I've been servicing my 2009 Acura RDX at Courtesy Acura since I purchased my car there. I've always been very happy with the experience and service to my car. The service staff is very helpful, thorough and pleasant to deal with. The dealership is far from where I now live but I will continue to bring my car there because of the positive experience. More
Outstanding Customer Service I recently had some work done on my air conditioning system. I worked with Stuart Hall in the service department and he was phenomenal. From the drop I recently had some work done on my air conditioning system. I worked with Stuart Hall in the service department and he was phenomenal. From the drop off, to the explanation of the issues, to the work being done, the experience was great. I would highly recommend this location. More
It just keeps getting better. No complaints! Communication, follow through, and service excellent. Thorough explanation of what is being done and why. Great focus on the customer No complaints! Communication, follow through, and service excellent. Thorough explanation of what is being done and why. Great focus on the customer with recent service visits. More
Phenomenal Service! This was my first time to Courtesy Acura; I live 5 hours from Denver, and there is not an Acura dealer within 3 hours of my home. We happened to be i This was my first time to Courtesy Acura; I live 5 hours from Denver, and there is not an Acura dealer within 3 hours of my home. We happened to be in Denver and my car was due for an oil change. I called Friday night right before close, and the polite woman on the other end said to bring it in at 7:00 am and we'll squeeze you in. We arrived at 7:00 and were immediately taken care of. We got comfortable in the lounge had some complementary coffee and a bite to eat. Everyone was very pleasant and Paige Dickens was very clear and concise in her explanations of what service was done to my Acura. We couldn't have asked for a better way to start our Saturday! I will drive back to Denver for any further service my car needs. They were THAT good, worth a five hour drive. More
Service Appointment Great attention to detail and communication from Matt in the Service Department. The customer focus in the service department is excellent. I would Great attention to detail and communication from Matt in the Service Department. The customer focus in the service department is excellent. I would recommend the service team to others. More
Finally..... A Great Service Experience! This was my first time at this Dealerships Service Department, it will be the only one I will go to from now on! I walked out smiling! The staff is f This was my first time at this Dealerships Service Department, it will be the only one I will go to from now on! I walked out smiling! The staff is friendly and very knowledgeable, especially Paige Dickens, she is very nice, and very helpful! The waiting room is very comfortable. I came in for an oil change, told Paige something else about my Acura that didn't feel right, she suggested rotating the tires, I had them do it and she was right! Simple problem solved, Thanks Paige! When they finished the service work, they washed my car! When my son and I got into the car when they were finished, they put 2 water bottles and two mints on my console! In my opinion, the was the biggest small gesture that was so nice. No other dealership I've been to has or will match up to the Respect and Kindness that Courtesy Acura in Littleton, showed towards me. At the other dealerships, I'd be lucky to get a handshake! Thanks Courtesy for everything! More
Excellent service - above and beyond Brought my MDX in to have a roof rack and running boards installed. The dealership gave me a loaner car and I was in/out in one day. Connor (Service Brought my MDX in to have a roof rack and running boards installed. The dealership gave me a loaner car and I was in/out in one day. Connor (Service Rep) was great to work with. Kudos to him - I thought I had left my mobile phone in the loaner car and he tracked it down after closing to look for the phone and call me back. Connor and the entire Courtsey Acura Service Department raises the bar on what great service looks like. More