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Courtesy Acura - Service Center

Littleton, CO

4.9
4,605 Reviews

4,605 Reviews of Courtesy Acura - Service Center

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June 16, 2012

Service was great, and Andy and the rest of the service staff was very helpful. They installed my new front license plate holder free of charge (moved here from a state that didn't require one), and did a More

by VernHH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Fiedler
Jun 18, 2012 -

Courtesy Acura responded

Thank you for the great review! The service team here always does their best to go above and beyond and I'm glad you got to see that! We are glad you have chosen to join the Courtesy Acura family! -John Osborne, General Manager

June 15, 2012

Matt was not only courteous but very consciencious about our service requests. I asked him to let me talk to someone about my bluetooth phone problems and he made sure there was someone there for me when t More

by cdjden
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Jun 18, 2012 -

Courtesy Acura responded

Thank you for the review! I am so glad to here that Matt sook such great care of you and got your bluetooth figured out! Thanks for coming in!-John Osborne, General Manager

June 08, 2012

Took my 2005 MDX in for it's 90,000 mile service yesterday. Sandy Santori is awesome, always taking the time to explain everything that is going to be done including the cost. Gave me a loaner and More

by manzan1
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Sandy Santori
Jun 08, 2012 -

Courtesy Acura responded

I am so happy to hear that Sandy took such great care of you while you were here! Thanks for coming in! -John Osborne, General Manager

June 04, 2012

I bought my Acura RL from Courtesy and have alwauys had it serviced by them. The service has always been excellent. Sandy has answered all my questions about my car. The waiting area is dirst class, and t More

by Willyum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandy Santori
Jun 05, 2012 -

Courtesy Acura responded

Thank you for the great review. I will pass word on to Sandy that you have been so impressed with the service he has provided for you. We appreciate that you chose Courtesy Acura to service your vehicle! -John Osborne, General Manager

June 01, 2012

I always take my 2008 TL in for service, Sandy and Michelle are the greatest help. They always inform me of what is going on with my TL as well as make suggestion on upcoming repairs. I purchased my More

by jeanellestrujillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandy Santori
Jun 04, 2012 -

Courtesy Acura responded

Thank you for your awesome review! We really appreciate your continued loyalty to Courtesy Acura and I am possitive that Michelle and Sandy will continue to provide you with the kind of service experience you have come to expect here. THanks for the great review! -John Osborne, General Manager

May 30, 2012

Sandy is always great and the whole service departement does a fantastic job. I have purchased 8 cars over the past 17 years from Courtesy Acura and look forward to number 9 down the road. More

by richarddad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandy Santori, Sandy Santori
May 30, 2012 -

Courtesy Acura responded

I cannot thank you enough for your continued loyalty to Courtesy Acura! I am so happy and proud to have you as a customer. I will also pass word on to Sandy that you have continued to be so pleased with his level of service. Thank you! -John Osborne, General Manager

May 27, 2012

I received a coupon in the mail for an oil change. Even though this was a basic service and I was using a coupon, the Service Dept. still gave my car a complimentary wash, vacuum and window cleaning...they More

by JMTL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 30, 2012 -

Courtesy Acura responded

Thank you for the great review! I am so happy that you enjoyed the services offered to our service customers. Thank you for coming in, keep an eye out for more great coupons! -John Osborne, General Manager

May 26, 2012

After having the worst morning with my car (car still running with the keys out, and my 18mo locking herself in it), I took my car to Courtesy Acura to have it checked out. With it being a busy day, Matt More

by ashleyxlauren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt W
May 30, 2012 -

Courtesy Acura responded

Thank you for the review. I am so happy that everyone is okay and we were able to take care of your family and your vehicle. I will pass word on to Matt that you were pleased with your experience! -John Osborne, General Manager

May 21, 2012

My Acura TL is by far the best, most reliable, and cost effective of any vehicle that I have ever owned. I have tried other Acura service departments but Courtesy Acura is aways my first choice. Sandy is g More

by Carl M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandy Santori
May 23, 2012 -

Courtesy Acura responded

The Acura TL really is a fantastic vehicle! Thank you for trusting Courtesy Acura to keep yours running at it's best. Sandy is a wonderful member of our team with tons of experience. When it comes to service, he knows it all! Thanks for the review. -John Osborne, General Manager

May 19, 2012

Went in for the usual oil change. Asked them to check the battery, as there had been a slight hesitation in starting. Lorenzo told me that was part of their multi-point check, but would make sure to note it. More

by roxley0353
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 21, 2012 -

Courtesy Acura responded

I am so happy to hear that you had such a great experience when you brought your TL in for service. Lorenzo is a valuable part of our great team. I am also happy to hear that you enjoyed the amenities in the Service waiting room! Thanks for the review! -John Osborne, General Manager

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