Courtesy Acura - Service Center

Andy was very attentive to my description of service needs and/or symtomatic problems needing service. All problems were addressed in a professional and timely manner, and all staff were courteous. As needs and/or symtomatic problems needing service. All problems were addressed in a professional and timely manner, and all staff were courteous. As with all dealerships I've been to, prices seem higher than expected. More

Andy is personable and professional. He is a real asset to your dealership. He is thorough and direct in explaining issues and works to resolve them. I feel that he is a trustworthy person. to your dealership. He is thorough and direct in explaining issues and works to resolve them. I feel that he is a trustworthy person. More

I thought they did an excellent assessment of car and provided the service that was very necessary for our 2006 Acura. Air filter was disgusting and so glad they replaced. Battery has been discharging provided the service that was very necessary for our 2006 Acura. Air filter was disgusting and so glad they replaced. Battery has been discharging and they found that it needed replacement and previously had found out why it was discharging, namely the hands free phone system. Thx More

I have serviced my RL at Courtesy Acura since I purchased it 4 years ago and have never been disappointed. I always feel confident that the service that is recommended is truly necessary. This was the firs it 4 years ago and have never been disappointed. I always feel confident that the service that is recommended is truly necessary. This was the first time I had worked with Robert Owens but he was very professional, explained the need for a new battery, and it was replaced at a fair price. More

We own a past warranty Acura MDX. We always take our car to Courtesy Acura for service even though we could take it to our regular mechanic. Sandy Santori is always pleasant and accomidating. He makes sug to Courtesy Acura for service even though we could take it to our regular mechanic. Sandy Santori is always pleasant and accomidating. He makes suggestions on our service that make our maintenance more affordable and convenient. Thanks. More

My experience was great. First time service customer to Courtesy. First call in was pleasant and on point. Person on the phone gave a quote which was accurate when I was done. Service writer Michelle was Courtesy. First call in was pleasant and on point. Person on the phone gave a quote which was accurate when I was done. Service writer Michelle was bright and chipper at 7am. They checked me in quickly and offered a loaner car even though I was not on warrantee or had purchased from them. My car was done exactly when they said it would be. Michelle was just as friendly and chipper as she had been at 7. Great experience. Thank you Courtesy and Michelle. More

We needed some repairs and they were courteous and prompt, and had a rental car waiting for us upon arrival, and added in a coupon i found online too. prompt, and had a rental car waiting for us upon arrival, and added in a coupon i found online too. More

Incredibly quick, courteous service, and fair pricing! Won't got anywhere else! Andy in service was super helpful, understanding, and he seemed to truly care about the customer! Won't go anywhere else. Won't got anywhere else! Andy in service was super helpful, understanding, and he seemed to truly care about the customer! Won't go anywhere else. More

This is my first acura. I am totally enjoying the vehicle and I hade a great experience with the service department. I always dread going to the dealer for service because there is usually an upcharge just t and I hade a great experience with the service department. I always dread going to the dealer for service because there is usually an upcharge just to get them to look at the slightest thing or answer a simple question. My experience with this dealer was second to none. We took the vehicle in for one thing and asked that they look at the brakes and they did it with no problem and no upcharge it was great. Brakes plus told us we needed brakes and rotors for a car with 38k miles. Courtesy said our rotors were fine and we had at least 7000 more miles before we needed brakes. I appreciate the honesty because they easily could have told us the same as brakes plus. They provide a loaner vehicle when you bring your vehicle in for service. We had a 2012 MDX leather interior really nice vehicle for the day. I can say in my entire car buying and service experience with Ford, Mazda, Toyota, and Isuzu I have never been given a courtesy vehicle. Maybe a courtesy shuttle, but more often a kick in the butt and find your own way to work for the day. I didn't have to purchase my car from them to get the service it is just a service they provide when they service your car. I have 2008 Acura and I was treated as if I had a new one off the lot. We are already planning our next visit. More

Outstanding dealer...Excellent sales and service teams...They go out of there way to earn your business and keep it. You are their customer. No hassle sales and reliable, outsanding service departm teams...They go out of there way to earn your business and keep it. You are their customer. No hassle sales and reliable, outsanding service department. My testimony speaks for itself...I,ve been a loyal customer since 1987. More