4,755 Reviews of Courtesy Acura - Service Center
They did a great job servicing my MDX! They did a great job replacing by driver's steering wheel airbag. They also replaced both my CV joints and did all of it in time. They did an outsta They did a great job replacing by driver's steering wheel airbag. They also replaced both my CV joints and did all of it in time. They did an outstanding job cleaning my vehicle inside and outside as well as shuttling me to and from work. Nice Job! More
Great easy service visit Matt takes great care of us when we need to get our MDX serviced. Keeping us informed during the day as to what the status of is, the estimates and ne Matt takes great care of us when we need to get our MDX serviced. Keeping us informed during the day as to what the status of is, the estimates and never pushing anything. He is always in a great mood, giving us a warm welcome, a great loaner that I'd always like to keep, and a snack for the kids. More
Fantastic Customer Service I brought my MDX in for an oil change and recall. Matt got me in and out quickly and easily with the great service I have always received at Courtesy I brought my MDX in for an oil change and recall. Matt got me in and out quickly and easily with the great service I have always received at Courtesy Acura. But, my phone had to be reset a week prior and would no longer pair with the blue tooth in the car, even when I followed the instructions. Matt took the time to sit in my car and figure out the problem and the blue tooth works perfectly again. Thank you for going above and beyond! More
Great Service Experience with Matt I purchased a certified used Acura MDX which I absolutely love. It was making a funny noise so I took it into the dealership. Unfortunately the noise I purchased a certified used Acura MDX which I absolutely love. It was making a funny noise so I took it into the dealership. Unfortunately the noise was thought to caused by an issue not under warranty. After paying to fix the noise, it still persisted. I took it back to the dealership and Matt took great care of me. He investigated the noise further, had me test drive with a service technician and ultimately made the service experience fair. Matt was incredibly friendly, welcoming and dependable. I was on the verge of not returning to Courtsey Acura BUT will now be a lifelong customer because I know value that they place on customer service and getting it right. Thanks Matt! More
Service department Always have had a good experience with the service department at Courtesy Acura. I love that they are able to give you a loaner car! Always have had a good experience with the service department at Courtesy Acura. I love that they are able to give you a loaner car! More
New Car/Air Conditioning does not work. Brand new car. Air conditioning does not work. Had car one day. Took in Monday. Daily excuses. 6 days later they ordered the wrong part! Brand new car. Air conditioning does not work. Had car one day. Took in Monday. Daily excuses. 6 days later they ordered the wrong part! More
Top Notch Service Center I have always taken my RDX to Courtesy Acura Service Center where Hollie has taken excellent care of me and my car!!! She is always very honest about I have always taken my RDX to Courtesy Acura Service Center where Hollie has taken excellent care of me and my car!!! She is always very honest about what service my car needs and willing to show the proof as well. (ie. dirty filters) I would strongly recommend Hollie/Courtesy Acura Service Center to friends and family. More
Service It is always nice to know what is going on with your car and not feel pressured to fix something that doesn't need to be fixed or can wait. Connor pro It is always nice to know what is going on with your car and not feel pressured to fix something that doesn't need to be fixed or can wait. Connor provides up to date information and a timeline that fits in my schedule, he is great to work with! More
Oil Change Every time I take my car into this dealership, everyone is so helpful and polite. They really go out of their way to assist their patrons! Every time I take my car into this dealership, everyone is so helpful and polite. They really go out of their way to assist their patrons! More
Thank you Connor! I worked with Conner. It was so nice to arrive at Acura, have my loner care waiting for me, Conner had my paperwork ready to go - and, it took no tim I worked with Conner. It was so nice to arrive at Acura, have my loner care waiting for me, Conner had my paperwork ready to go - and, it took no time at all to go over my service. I really appreciated it that -more than you know. I'm a single mom and it was nice to be taken care for once and not have to think about it. Conner made it effortless for me to write this review. More