4,756 Reviews of Courtesy Acura - Service Center
maintenance Regular maintenance visit. Easy process: notified on the car dashboard and by e-mail from Courtesy Acura that is was time for maintenance. Schedule Regular maintenance visit. Easy process: notified on the car dashboard and by e-mail from Courtesy Acura that is was time for maintenance. Scheduled appointment on-line and the service was completed in 70 minutes. Stuart was courteous, professional and thorough in reviewing the process and timeline. wonderful experience. More
Top Tier Service Experience I didn't purchase a car from them, nor have I ever purchased a 'new' car, but I've been taking my used RDX to them for almost three years. it's consi I didn't purchase a car from them, nor have I ever purchased a 'new' car, but I've been taking my used RDX to them for almost three years. it's consistently the best service experience I've ever had with a car and right up there with any other service experience. Paige was my service lead this time around, but I've worked with Sandy and others in the past, as well. I could find less expensive places to get an oil change or other service, but so far they provide sufficient added value to make it worth the premium. Looking forward to seeing the completed project on the renovations (only when I need to come in, of course). Thanks. More
Great Service Customer service is top notch!! I have been going to Courtesy Accura since 2006 and they have never let me down. Also, they do a good job keeping the Customer service is top notch!! I have been going to Courtesy Accura since 2006 and they have never let me down. Also, they do a good job keeping the customer informed as to when the car will be completed. And the complimentary car wash is well done. More
Squeaking Brakes Stuart was very personable and took the time to really understand the problem that I had been having with my 2013 RDX. The brakes had been squeaking Stuart was very personable and took the time to really understand the problem that I had been having with my 2013 RDX. The brakes had been squeaking since I had bought the car. There had been a bulletin about this issue and the brakes were replaced. Thanks to Stuart, my driving experience is once again enjoyable. More
Stuart and Sandy made it easy. Courtesy Acura normally provides a painless services experience. Stuart called a couple times to update and kept me informed of the service progress. Courtesy Acura normally provides a painless services experience. Stuart called a couple times to update and kept me informed of the service progress. A loaner was provided and Sandy did a great job making the transition smooth. I am discerning when it comes to servicing my vehicles and Courtesy Acura's team continues to impress. More
Above and beyond The service staff was so welcoming. Although the express oil change did take longer than expected I was able to multitask and work as I waited. Excite The service staff was so welcoming. Although the express oil change did take longer than expected I was able to multitask and work as I waited. Excited to see the results of the remodel. More
Great experience and new to Acura family I had a great experience. Andy was my service manager and did a great job answering all of my questions. Top Notch experience and I will be back. I had a great experience. Andy was my service manager and did a great job answering all of my questions. Top Notch experience and I will be back. More
No stress This was my first visit for an oil change and tire rotation. I had several questions and Connor answered them all. He took the time to explain the hea This was my first visit for an oil change and tire rotation. I had several questions and Connor answered them all. He took the time to explain the headphones, how to change the battery and the best way to store them to save on the battery life. More
Matt is awesome! Matt was extraordinarily helpful with the service of Acura RDX. He went above and beyond with customer service--his professionalism, patience, and kn Matt was extraordinarily helpful with the service of Acura RDX. He went above and beyond with customer service--his professionalism, patience, and knowledge of the vehicles was truly exceptional. He was prompt, helpful, and particularly understanding---since this was my first service of the car, I'm still in the learning phase of the vehicle. He took the time to help me understand better the ACC feature of the vehicle----was truly wonderful throughout the entire first service! Thanks Matt! (191146) More
Tremendous Service @ Courtesy Acura Matt was in charge of the service of my Acura MDX. He was able to research my Ethos maintenance program and resolve it promptly (191144) Matt was in charge of the service of my Acura MDX. He was able to research my Ethos maintenance program and resolve it promptly (191144) More