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Courtesy Acura
Littleton, CO
7,027 Reviews
Courtesy Acura customers will have peace of mind knowing that the price of their vehicle has been determined based on research from Cars.com, TrueCar, Edmunds, and KBB. We also scan the entire market to ensure a competitive Courtesy Price on all pre-owned.
A dedicated concierge technology expert to help sales and service guests with their technology questions. We will even come to your house if needed. We offer Courtesy Valet. Exclusively at Courtesy Acura. Complimentary pick up and delivery for service.. 3 month/3000 mile power-train warranty on all pre-owned vehicles up to 10 yr/150K miles. If you are unhappy with the vehicle you've purchased, we have a 5 day/150 mile exchange policy.
We understand that your time is precious. As apart of our luxury promise, we are proud to present accelerated service where minor vehicle maintenance will be completed within one hour. You will have peace of mind during longer services with one of our 60+ loaner cars to drive while we take care of yours. A shuttle vehicle is also available.
Our Product Specialist will provide our Courtesy Market Based Pricing and available financing options to help expedite your buying experience. There will be no running back and forth. Simple, transparent, and quick.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 7,027 reviews
February 25, 2011
I worked with Jeff Thornton in the Internet Sales Department to lease a 2011 MDX. He was direct, responsive and worked with me to get a price that worked for both of us. Additionally, he strove to ma Department to lease a 2011 MDX. He was direct, responsive and worked with me to get a price that worked for both of us. Additionally, he strove to make the start-to-finish process as painless as possible. Of all the cars I've purchased in my life, this was by far the easiest. More
by flyfish72
Employees Worked With
Jeff Thornton
Helpful February 23, 2011
This dealership was wonderful. They did not push me to buy anything and I felt I was treated fairly. The sales person went over all the details on the car and told us to call him about anything and he wo buy anything and I felt I was treated fairly. The sales person went over all the details on the car and told us to call him about anything and he would walk us through to make sure we evrything was right. The best I can say they treated us like family. More
by daniel melfi
Employees Worked With
Dennis, Dennis Craig
February 23, 2011
I wouldn't take my Acura anywhere else! I bought my car here used and they have treated me wonderfully from the start of the transaction and even now over a year later. Everyone I've encountered is helpfu here used and they have treated me wonderfully from the start of the transaction and even now over a year later. Everyone I've encountered is helpful and friendly. I have referred people here and this is one of the only dealers in town I would recommend. More
by amtcat
Employees Worked With
Kelly
February 22, 2011
This dealership is focused! Everyone on the Courtesy Acura team is there to make your experience the best you have ever had! Buying a car can be frustrating, exhausting and you leave never wanting to do Acura team is there to make your experience the best you have ever had! Buying a car can be frustrating, exhausting and you leave never wanting to do that again! It doesn't have to be this way! Everyone at Courtesy is there to make sure you leave happy! Customer service is their priority and you will feel like you were treated that way when you are there! Give it a try! You won't be disappointed! More
by Erinpfaff
Employees Worked With
John osborne
January 29, 2011
Dennis Craig is a five star salesman. We wouldn't go to any other dealership and do not want to work with any other salesperson. Excellent service from Dennis. Dennis accommodates all of our needs. We wi any other dealership and do not want to work with any other salesperson. Excellent service from Dennis. Dennis accommodates all of our needs. We will always come to do business with Dennis. This is the third vehicle we have purchased from Mr. Dennis. More
by hangle
Employees Worked With
Dennis Craig, Dennis Craig
January 22, 2011
After working with several other brokers who were unable to call me back or find a car for me to drive, Jeff was really easy to work with. As painful as buying a used car is it turned out to be a really go to call me back or find a car for me to drive, Jeff was really easy to work with. As painful as buying a used car is it turned out to be a really good experience. I already had financing and they found a better rate. More
by MDX2008
Employees Worked With
Jeff Thornton and Zsaree
September 21, 2009
I recently leased a new MDX from this dealership. Because I knew what model I wanted, the negotiations were conducted over the phone, and the salesperson I was working with told me he was a manager. Because I knew what model I wanted, the negotiations were conducted over the phone, and the salesperson I was working with told me he was a manager. He agreed to lease me the car I wanted at about $10/month above the price I wanted, with $1,000 down at signing. I called him that evening and left a voice message saying I would be in the next day so long as the total monthly payment was the amount he offered. Then, when I arrived at the dealership ready to sign the paperwork and pick up the car, right before I signed the paperwork (I had already been there close to an hour) the story changed and he told me he thought I meant that the "total monthly amount" we were talking about was "before taxes", and that once taxes were added it would add about $55 to the monthly payment. When I asked him whether he thought my voicemail from the night before was unclear, he said he understood it, but didn't get it until that morning. Which does not explain why he didn't immediately call me when he did hear it, to correct my "misunderstanding". It also turns out he was not a manager, because when we had to continue to negotiate the deal it involved the finance manager and the general manager. Long story short, after being at the dealership for close to 4 hours and having to negotiate with several parties, I ended up signing the lease and taking the car. I will never do business with them again, and I would recommend to anyone who deals with them that you get everything in writing before you go in to sign and drive. More
by denverite
Employees Worked With
Bob
