Courage Kia
Gastonia, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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The people here are fantastic - love doing business with them and have referred multiple people to them for buying a car. BUT, their service department is incredibly slow. Whatever package we got with my va them and have referred multiple people to them for buying a car. BUT, their service department is incredibly slow. Whatever package we got with my van includes oil changes for a period of time so of course I want to utilize this - first oil change took 4 HOURS - mind you, I had a 2.5 year old at the time and was without a car. So this week it was time for another oil change - I now have an almost 3 year old so I called and asked how I could be sure that I wouldn’t be stranded without a car for 4 hours WITH an appointment - she told me to book the first appointment of the day so they wouldn’t be behind schedule. I booked 7:00am, was the first to arrive at 6:58am - WITH my 3 year old - and it still took right at 2 hours to get my oil changed. I truly just don’t understand what takes so long. They are so kind, but my word they are so slow. It almost makes me feel as though they purposefully do this so that you won’t use this service (since I’m not paying for it per apt). Super aggravating. More
Very kind Fast and stood by there word . I would highly recommend doing buisness with them I would highly recommend doing buisness with them More
Jose and James made our experience a smooth and easy transition. From the moment we walked in until the moment we walked out we felt heard, valued and felt like more than just a customer there purchasin transition. From the moment we walked in until the moment we walked out we felt heard, valued and felt like more than just a customer there purchasing a car. 10/10 I highly recommend!! More
Go see Willie. Smooth process from start to finish and I was in and out the same night. Very pleased with the entire purchase experience. Shout out to James in fina Smooth process from start to finish and I was in and out the same night. Very pleased with the entire purchase experience. Shout out to James in finance as well for making everything easy. More
I appreciation the outstanding service I received during the purchase of my 2022 Hyundai Santa Fe. I want to specifically recognize Jose and Dolly for their incredible help. Their professionalism and dedic the purchase of my 2022 Hyundai Santa Fe. I want to specifically recognize Jose and Dolly for their incredible help. Their professionalism and dedication made the entire buying process smooth and enjoyable. Additionally, Cory, the Finance Manager, was fantastic; he was exceptionally knowledgeable and thorough, ensuring that every detail was handled with care and clarity. The entire management team surpassed all expectations, demonstrating a commitment to excellence that is hard to find. It was clear that everyone involved was focused on providing a top-tier customer experience. I am thrilled with my new vehicle and the level of service provided by your staff. Please share my gratitude with Jose, Dolly, Cory, and the rest of the team for their hard work and I will be sure to be back for my next vehicle purchase! More
They are pleasant and give you honest estimates about how long the wait is going to be.. They have good deals too. long the wait is going to be.. They have good deals too. More
Analis from Service was very helpful with information about my SUV and even brought my car home when I did not have away to pick it up. I’m very grateful for that. The manager Craig I didn’t not like the about my SUV and even brought my car home when I did not have away to pick it up. I’m very grateful for that. The manager Craig I didn’t not like the way he spoke to me. I was thinking about not coming back to this dealership because of him. I’m only going to come back because of Analis great customer service. More
This dealership goes above and beyond to help you get the car that you're looking for no matter how long it takes. I don't like to feel rushed or like someone is trying to convince me of what kind of car the car that you're looking for no matter how long it takes. I don't like to feel rushed or like someone is trying to convince me of what kind of car I need, so that is one of the most important things I appreciate about this whole staff, they work with you until you're pleased about everything. No rush ,very patient and informative about it all. Thank you to the entire team!!! More


