Courage Kia

I was referred to Kia of Gastonia by GEICO Auto Buying Program, for a no-hassle agreed upon price beforehand. Bobby called me on the phone to let me know they have the 2011 Sorento EX w/Limited package I Program, for a no-hassle agreed upon price beforehand. Bobby called me on the phone to let me know they have the 2011 Sorento EX w/Limited package I wanted in stock. The only problem was it was over a thousand dollars higher than the price indicated by GEICO. Bobby explained the higher price was due to all the add-ons they put to their cars, such as tinted windows and stuff. For one thing tinted windows (deep) are standard with the Limited package. Talk about no-hassle price. These guys are a joke. Bobby even said to me: “Good luck to yha” – CLICK! I DO NOT RECOMMEND dealing with this dealership to anybody in no way whatsoever. BEWARE!!! It was a complete disappointment. This is why I'm giving this dealership a VERY BAD rating. More

I bought my Kia Soul at Kia of Gastonia about 2 years ago and it was a horrible experience! Since then I was informed that they were under new management so I went in my a possible trade in for a newer m ago and it was a horrible experience! Since then I was informed that they were under new management so I went in my a possible trade in for a newer model. The sales person I met with was Billy and I could not have been more pleased. He was very respectful and professional the entire time (which is great for me because being 25 sometimes I don't feel like I'm taken seriously). I told him what I wanted my payments to be and he didn't start $300 above that price like alot of car dealerships do...and of course there was back and forth about the price but he never acted annoyed or like this was a waste of his time. There was absolutely no pressure to buy and it felt nice. I walked in just curious about a trade in but walked out with a Kia Soul 2011 and I couldn't be any happier about the service. Kia of Gastonia has really stepped up it's game and I would recommend them and Billy to everyone I know! Thank you Kia of Gastonia and Billy Burr for such GREAT Customer Service! More

I was very satisifed with my experience with kia. My salesman was very helpful in working with me too purchase my new kia. I love my new car. I had a truly nice experience, I was treated with kindness a salesman was very helpful in working with me too purchase my new kia. I love my new car. I had a truly nice experience, I was treated with kindness and respect. I wasn't pushed into buying a car that I didn't want. I picked the car out and Bob asked me if this was the one I wanted and I said yes.I drove the car home. More

Best experience with any car dealer I have ever had. Great customer service! Everyone at Kia Gastonia was very nice and helpful, I feel they really wanted to get me in my new Kia Soul. I gave them the Great customer service! Everyone at Kia Gastonia was very nice and helpful, I feel they really wanted to get me in my new Kia Soul. I gave them the price range that I had to stay in and they made it happen. I highly recommend this dealership and will purchase all future vehicles from them. Way to go Kia of Gastonia!!! Toni and Perry Gabriele More

Bobby was so very helpful and a great person to work with. He was in constant contact with us no matter what. I would recomend people to this dealership and for them to talk to Bobby! Even after we boug with. He was in constant contact with us no matter what. I would recomend people to this dealership and for them to talk to Bobby! Even after we bought the car he was in contact with us if we had a question about anything, He is awesome! More

Toren Gordon worked with us over the course of several days in the trade of our 2006 Kia Sorento for a 2011. The attention to detail, knowledge of the product, and kindness Toren demonstrated during the days in the trade of our 2006 Kia Sorento for a 2011. The attention to detail, knowledge of the product, and kindness Toren demonstrated during the transaction was exceptional, especially considering he is new to the business. He was very thorough in explaining everything about the new vehicle as well as helping us receive the best deal possible ("Steve" was also excellent in this process). I would highly recommend Kia of Gastonia to anyone in purchasing a new car and I would tell them to make sure they ask for Toren Gordon. Kia of Gastonia is very fortunate to have such a quality individual on their sales team! More

My husband and I needed a car quick since he was involved in a car accident that totaled our car. We went to the consumer report website and put our name in and Heather called us quickly with a great deal. in a car accident that totaled our car. We went to the consumer report website and put our name in and Heather called us quickly with a great deal. When we arrived we were helped immediately. Everyone was very friendly. Thank you Kia of Gastonia! and Thank you Heather More

My experience with this dealership started with servicing of my 2005 Kia Optima. I had bought this car at an out of town dealership and wanted service work to be performed locally. During the course of these of my 2005 Kia Optima. I had bought this car at an out of town dealership and wanted service work to be performed locally. During the course of these visits, I met Ms. Wendy Martin who while my car was being serviced, talked with me about not only about cars but current events, etc.The service department performed exceptional work on my vehicle so when time came to purchase a new car, I knew the service work was great so I decided to meet with Ms. Martin about a new 2010 Kia Rio. My experience with her was fantastic, because buying this car from her was the best and easiest process of buying a car that I have ever went thru. I would Highly recommend this dealership and especially Ms. Martin, if someone wanted not only a very good dealership, but a excellant sales experience. More

I would definitely recommend Kia of Gastonia to anyone! All of the people were very nice and helpful. I specifically worked with Heather Bumgarner, she was wonderful. We went through all of the options a All of the people were very nice and helpful. I specifically worked with Heather Bumgarner, she was wonderful. We went through all of the options available and she got me in the exact car that I wanted! My overall experience as a first time car buyer was exciting and rewarding at the same time! On a scale of 1 - 10 I would give them a perfect 10! And I can't thank my girl Heather enough for working her magic :) More

Very friendly, low pressure sales group. Very open and honest. I drove away in my new Soul feeling good. Steve is a character, and Lewis is very laid back and no-hassle. While not new, the dealership is c honest. I drove away in my new Soul feeling good. Steve is a character, and Lewis is very laid back and no-hassle. While not new, the dealership is clean. Additionally, the finance manager was friendly and open. More