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County Ford
Graham, NC
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Bob and Shawn were extremely accommodating working out a deal for the trade in of my Chevy Silverado 1500 for their Ford F150. I drove 8.5 hours to purchase this truck. Everything we agreed to was honored a deal for the trade in of my Chevy Silverado 1500 for their Ford F150. I drove 8.5 hours to purchase this truck. Everything we agreed to was honored and they expedite the document signing so I could get back on the road quickly to head home. More
I'm very pleased with my recent car purchase from County Ford! The customer service was excellent and the price was great, especially with maintenance service and warranty included! I could not be happier. Ford! The customer service was excellent and the price was great, especially with maintenance service and warranty included! I could not be happier. Thank you, Ethan, and thank you County Ford! More
Knew what I wanted. I had a quick in and out experience with no hassle at all. Friendly reception from Oscar, Celeste and Fred. I had a quick in and out experience with no hassle at all. Friendly reception from Oscar, Celeste and Fred. More
This experience has been amazing for me. Women need to know there’s great care & respect provided by sales team members. Trust is a big issue for older women navigating situations like this. Women need to know there’s great care & respect provided by sales team members. Trust is a big issue for older women navigating situations like this. I was treated so well. So efficient! I bought my perfect next vehicle from them. And everybody I know will hear about it. Good places need elevating. More
I recently purchased a 2024 F-150 XLT Hybrid from County Ford. The experience was excellent from start to finish. Jacob Barrentine, my salesperson, was top-notch and went out of his way to help me every ste Ford. The experience was excellent from start to finish. Jacob Barrentine, my salesperson, was top-notch and went out of his way to help me every step of the way. I can't say enough positive things about my buying experience, and recommend County Ford highly. More
First time customer and it will be the last. Had to tow my car there. I had heard their phone system is terrible and the service techs and manager of the dealership are all unreachable, but I ha Had to tow my car there. I had heard their phone system is terrible and the service techs and manager of the dealership are all unreachable, but I had no choice but to go there. It is true about the phone system. My experience in 2024 is that the service department is paid on commission. They gave me high priced "recommendations" that they said are vital but my Lexus dealership and the internet both warn against these very recommendations. They did not truly look at the vehicle and diagnose the true issue. I made it clear that I am a full time unpaid volunteer and cannot do any repair that is not vitally necessary, but they went ahead and charged me for services I did NOT agree to. My car bill was $1550 and they returned my car with the engine warning light still on! I had to contact them for a refund and they did not refund it all as they should have. Fortunately I am part of a large collaboration of area churches and I am making the "recommmendation" to stay away from County Ford. More