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Countryside Nissan - Service Center

Countryside, IL

4.5
483 Reviews

483 Reviews of Countryside Nissan - Service Center

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November 19, 2018

Very Satisfied Again would like to thank Matt this time for scheduling a appointment for me to come in and get my extra key made, I did not take more then 30 mins of More

by Lorena N
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Klein
Nov 26, 2018 -

Countryside Nissan responded

This is amazing to hear. Thank you for the kind words and 5 star review.

June 02, 2018

worst service in my life , gentlemen intimidates customers, give rise to the price of repairs, and if you do not agree to the repair they give you a bill for the diagnosis, wi More

by Robert W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
BJ Diloy
Jun 04, 2018 -

Countryside Nissan responded

Robert. I am very sorry you’ve had a bad experience in our Service Department. I assure you, this is not how we conduct business. I would like to help, and I am confident that together we can find a good solution. Please contact Dennis Pecho, General Manager at your convenience (708) 352-9200.

April 08, 2018

Easiest car purchase ever Matt Klein, Tim Duda and Bobby Giovanni were so helpful in helping me purchase my car. I went into Continental to Have some mInor repairs on my other More

by Brendag2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Duda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Klein, Jason Jacobs, Juan Nieves, Bobby Giovannoni
Apr 09, 2018 -

Countryside Nissan responded

Thank you for this great review! We are so happy to hear you had a great experience at our dealership and that our staff was able to assist you with your car purchase. Also, thank you for your recommendation, it means a lot!

November 17, 2017

"All because of an oil change..." As a return costumer at Continental Nissan, I was yet again pleasantly surprised with my overall experience of purchasing a new car. After receiving a More

by Katie D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Duda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Vanik, Ben Murray, Erick Albizures
Nov 17, 2017 -

Countryside Nissan responded

Thank you for this great review, Katie! We are so happy to hear you had a great experience at our dealership once again and we really appreciate your kind words and recommendation! Please don't hesitate to reach out to us if there is anything else we can assist you with, have a great day!

October 18, 2017

Recent experience 10/17 Excellent! Overall very POOR Having purchased three cars I have more than a decade of experiences from which to draw. The dealership and its services were once superb and have dec More

by DMK42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lynn Davidson
Oct 27, 2017 -

Countryside Nissan responded

We apologize for your negative experience and we would like to learn more about it so we can improve our service. Please reach out to Angie Adamsheck or Bob Giovannoni at 708-352-9200.

October 15, 2017

Coupon Service coupons are great. There recomidations are just recomidations. Some things can be done yourself like changing engine filter and cabin filter. More

by Selene Marie Forkes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Leide
Oct 16, 2017 -

Countryside Nissan responded

Thank you for sharing your experience with us! We are so happy to hear you had a positive experience at our Service department and we appreciate your kind words. Have a great day!

October 15, 2017

service Service experience was good. Pleasant welcome. Suggestion of needed service. work was completed within the promised time line. Overall very good exper More

by CONTINISASERVICE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Serna
Oct 16, 2017 -

Countryside Nissan responded

Thank you for this great review! We are so happy to hear you had a great experience at our service department and we really appreciate your recommendation. Please don't hesitate to reach out to us if there is anything else we can assist you with, have a great day!

October 11, 2017

Thorough and Friendly Brought my 07 Murano in for a check up/oil change. Paul Ruilova greets me by name and is always so pleasant and easy to work with. When it was discove More

by jgf6254
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Rilova
Oct 12, 2017 -

Countryside Nissan responded

Thank you for this great review! We are so happy to hear you had a great experience with our Service department! Please don't hesitate to reach out to us if there is anything else we can assist you with. Have a great day!

October 10, 2017

excellent service Paul was friendly and eager to help regarding any concerns of mine. Explained everything. Informed me when vehicle was ready and explained anything More

by NOEL RIVERA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Rilova
Oct 11, 2017 -

Countryside Nissan responded

Thank you for this great review about your Service experience, Noel! We are very happy to hear Paul was very helpful and took the time to explain everything to you. Please don't hesitate to reach out to us if there is anything else we can assist you with. Have a great day!

October 09, 2017

Paul in Service is such a good person & we trust him Thank You! To the Service Dept. Especially Paul. Because of him we love our Nissan vehicles. I feel safe wen I drive both our vehicles. It is super ha More

by OreoMila
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lynn Davidson, Paul Rilova
Oct 09, 2017 -

Countryside Nissan responded

Thank you for this great review! We are so happy to hear you have had a great experience with Paul and that you love and feel safe in your Nissan cars! Please don't hesitate to reach out to us if there is anything else we can assist you with. Have a great day!

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