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Country Nissan - Service Center

Hadley, MA

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124 Reviews

124 Reviews of Country Nissan - Service Center

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July 31, 2024

Rob was amazing from our first meeting to our last transaction Stayed in touch but no pressure Very personable If he was a salesperson I would definitely recommend him More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Petricevich
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Winslow
Aug 01, 2024 -

Country Nissan responded

Tom, we're glad to hear Rob provided a great experience at Country Nissan! Thanks for the positive feedback and recommendation.

September 04, 2023

When Kyle is repairing your car, you can relax, knowing that you are dealing with a professional More

by KrisPd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carla Cosenzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Ainsburg
Sep 05, 2023 -

Country Nissan responded

Thank you for sharing your kind words about Kyle! We appreciate your business and we hope to see you again at Country Nissan. Drive safely!

December 16, 2022

I want to thank Tommy Cosenzi, Brendon Roux and Ryan Nelson for a quick resolution to my problem. Given the particular needs of my situation, Ryan was quite helpful in that he carefully listened to my More

by sueczuchra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Ainsburg
Dec 29, 2022 -

Country Nissan responded

Sue, thank you for this great review & the personal shout out to Ryan, Brendon, & Tommy! We love hearing resolved issues reviews!

August 31, 2022

Kayla from Country Nissan was very helpful when we had our car serviced recently. She kept us aware of what was going on while our car was there. Country Nissan even picked up and brought back our car I More

by MTRUSH413
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Ainsburg
Aug 31, 2022 -

Country Nissan responded

It is terrific to hear that Kayla and the team were helpful and attentive! Thank you for sharing your support of Country Nissan, we hope to welcome you back for your future service needs.

August 27, 2022

Country Nissan was the best Nissan dealership that I have been too. The service advisor Kayla was very knowledgeable, friendly, and even helped me sign up for the loyalty program. Country Nissan is definitel More

by JennyCosentino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Ainsburg
Aug 29, 2022 -

Country Nissan responded

Thank you for your glowing review, Jenny! Kayla will definitely appreciate the praise and all of us at Country Nissan are honored to have earned your loyalty. We look forward to working with you again!

August 27, 2022

Country Nissan was the best Nissan dealership that I have been too. The service advisor Kayla Ainsburg was very knowledgeable, friendly, and even helped me sign up for the loyalty program. Country Nissan is More

by JennyCosentino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Ainsburg
Aug 29, 2022 -

Country Nissan responded

Jenny, your review is music to our ears! We're thrilled Kayla offered courteous expertise that shaped a wonderful experience. It's an honor to work with loyal Country Nissan customers like you. Thank you!

July 28, 2022

Clean , neat , pleasant. . I always have a great result at Country Nissan. Close to home and the ride service is awesome! More

by dsabola
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Dutton
Jul 28, 2022 -

Country Nissan responded

Thank you for the lovely compliments! We are thrilled you always enjoy your visits to Country Nissan. We look forward to assisting you with your next service!

July 13, 2022

Very efficient and friendly. Crystal in the service department went out of her way to help us with a very unusual situation. She was in constant communication about assisting us, More

by jccon4651
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Leclair, Christina Gwiazda
Jul 14, 2022 -

Country Nissan responded

Thank you for the five stars! Hearing that you had a successful and attentive service experience working with Crystal made our day. Drive safely, and we hope to see you back again at Country Nissan!

April 11, 2022

Had my car serviced today very fast on time , friendly, and efficient Thank you and I will return More

by Mitchelmandm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Perkins, Svetlana Reish
Apr 11, 2022 -

Country Nissan responded

Mitchel, we couldn't be happier to hear that you're planning to return to Country Nissan next time you need service! Thank you for sharing how much you appreciate our team's efficient and kind care, and we look forward to your next appointment!

April 06, 2022

Easy to get an appointment & change if necessary. Listened carefully to my concerns & attended to all. Fixed in a timely manner. In fact, the part had to be ordered Friday afternoon but the car was r More

by Bernadette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Leclair, Christina Gwiazda
Apr 06, 2022 -

Country Nissan responded

Thank you, Bernadette, for the great review for Country Nissan! We are glad our service team delivered a five-star experience, and all your concerns were quickly addressed. Safe travels!

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