Country Hyundai Genesis - Service Center

Always easy, nice employees Made appointment online for my service needs and a shuttle to work while my car was in the shop. It's nice that they always have availability around m Made appointment online for my service needs and a shuttle to work while my car was in the shop. It's nice that they always have availability around my work schedule. I arrived, they greeted me at the door, and the shuttle driver had us on the road within 5 minutes. My salesman who I bought the car from also checked in with me! When my car was ready, as promised, by my lunch break, the shuttle picked me up and my car had a complimentary "bath" too. Tom has great attention to detail, and I love coming here! More

Almost perfect The service department people are to[p notch the only reason I gave a four is because I've had to return three times - however each time they fix me The service department people are to[p notch the only reason I gave a four is because I've had to return three times - however each time they fix me and take care of my car so I actually do like this place and the people and will always go there for service More

Job Well Done Took my vehicle in for a safety recall ( it passed, so didn't need any work done). Upon walking in the day I was greeted by a friendly worker. Paper Took my vehicle in for a safety recall ( it passed, so didn't need any work done). Upon walking in the day I was greeted by a friendly worker. Paperwork was processed quickly, took a seat in the comfortable waiting room ( equipped with a tv, coffee, snacks and a arcade machine). Before I knew it, my vehicle was ready. I asked questions about what they did and every question was answered. Very satisfied! More

Stood by repairs Had a bumper issue, in short had to replace , and also repaint,,,,although they had issues in matching paint color and had to bring back more than onc Had a bumper issue, in short had to replace , and also repaint,,,,although they had issues in matching paint color and had to bring back more than once. But they made sure they would fix and did so,,,but not only did they make good on there promise but also above and beyond as they fixed addition damage not related to the bumper and covered all. More

Koryn Barboza (Service Advisor) job performance I was greeted with a big smile from customer rep. who knew this was my 1st time at Country Hyundai and carefully explained the services that I would r I was greeted with a big smile from customer rep. who knew this was my 1st time at Country Hyundai and carefully explained the services that I would receive and what my options were. She answered all my questions and concerns in a responsible, competent and professional manner. I was most impressed with her first rate interpersonal skills More

Serving my vehicle Service was excellent. Staff were friendly and efficient. Service was done in a timely fashion and the work was done right. Very good experience, over Service was excellent. Staff were friendly and efficient. Service was done in a timely fashion and the work was done right. Very good experience, overall! More

Great customer service! My Hyundai Santa Fe Sport had an issue that was covered under warranty. I live a good distance from the dealership and Scott picked up my vehicle for My Hyundai Santa Fe Sport had an issue that was covered under warranty. I live a good distance from the dealership and Scott picked up my vehicle for me, brought it in for repair, then brought it back to me. Great customer service! More

Service department needs work. I talk to the service manger to advise him that my partner would be coming in for a an appointment with a coupon. When she got there the service rep I talk to the service manger to advise him that my partner would be coming in for a an appointment with a coupon. When she got there the service rep would not take the coupon. Then, he took the coupon & still wanted her to pay $25.00 for a free service with the coupon. Finally, he agreed to honor it after under intense conversation. Most customers would give in, More

They wanted a payments to do warranty work. This is my second car that I bought from them. Both cars I have experienced unacceptable work from the service department. They performed work with This is my second car that I bought from them. Both cars I have experienced unacceptable work from the service department. They performed work with out my ok. More

Terrific I felt very comfortable at this dealership, considering I was there for service. Roger was very cordial and worked numbers for me. We went back and fo I felt very comfortable at this dealership, considering I was there for service. Roger was very cordial and worked numbers for me. We went back and forth a few times, but all was worked out and lo and behold, I bought a new car. More