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Country Hyundai Genesis - Service Center

Northampton, MA

4.1
122 Reviews

122 Reviews of Country Hyundai Genesis - Service Center

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February 04, 2018

Continued Excellent Service Tom was very helpful and friendly as always. This was my 3rd visit and each time I receive excellent customer service. Worth the drive from Longmeadow More

by lauraesklba
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Sadowski
Feb 08, 2018 -

Country Hyundai Genesis responded

Thank you for taking the time to come out to us from Longmeadow, we very much appreciate that, because we know that you have other options closer to home. We are happy to know that you enjoy your visits with us and look forward to welcoming you back in the future!

January 29, 2018

Fantastic was good I would recommend you to take your car to country Hyundai they did not take all day and they also make shoar your car is clean More

by hicksonwilliam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Sadowski
Feb 08, 2018 -

Country Hyundai Genesis responded

Thank you so much for your feedback, I am sure Tom will be very happy! Thank you for choosing Country Hyundai!

January 01, 2018

Excellent Service Tom Sadowsli inprocessed my car quickly and efficiently.He informed me that there was a recall on my vehicle that he could take care of if it was conv More

by bigbluehd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Sadowski
Jan 03, 2018 -

Country Hyundai Genesis responded

Thank you for your feedback, we are glad to see that you had a great service experience. Thank you for being a loyal customer and we hope you have a great 2018!

December 30, 2017

Love their customer service! I recently was having an issue with my Sonata and was miles from home, and had to have it towed there. They checked it, fixed it right away, and even More

by Pdiddy13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Peters
Jan 03, 2018 -

Country Hyundai Genesis responded

Glad to know you were happy with our service. Have a prosperous 2018!

December 21, 2017

Hum dinger Hyundai My car would not start early in the morning. My husband made an appointment and they got us in first thing. Now my car runs great. More

by Peaches369
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Sadowski, Luis Velazquez
Jan 03, 2018 -

Country Hyundai Genesis responded

Thank you for your feedback, we are glad we we're able to help you out so quickly and efficiently. Have a prosperous 2018!

November 24, 2017

First Time, will be Long time Came in for my first service after purchasing my 2012 Azera. Service consultant was pleasant, efficient, knowledgeable and met all my needs. Walked More

by IT_Guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not remember his name
Nov 25, 2017 -

Country Hyundai Genesis responded

Thank you so much for your feedback, we are glad to know your service experience went well and you were satisfied with everything. We look forward to welcoming you back and hope you have a very happy holiday season.

November 24, 2017

Another great experience Quick, Efficient service! In and out to get a second key fob programmed. I was Told it would take 40 minutes, done in half the time. More

by Casey1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill McHugh, Tom Sadowski
Nov 25, 2017 -

Country Hyundai Genesis responded

We are glad you had a great experience in service and hope you enjoy your vehicle. Happy Holidays!

November 18, 2017

Great service Employees are knowledgeable, polite and have a sense of humor.. appreciate all of these qualities. I can highly recommend this dealership for both sa More

by 01060 dam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Sadowski
Nov 24, 2017 -

Country Hyundai Genesis responded

Thank you so much for your feedback, glad to know that you were happy with your service and thank you for choosing Country Hyundai!

November 09, 2017

Good service No appointment. Fixed leak. Fast service. I was out in about 15 minutes and Tom. Was very pleasant and helpful..I will be back again. More

by Jr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Sadowski
Nov 09, 2017 -

Country Hyundai Genesis responded

Thank you so much for your feedback, we are glad to see you had a fast and efficient service visit and look forward to welcoming you back for your next service!

October 27, 2017

fixed what another dealer screwed up my original dealer made a major error in servicing my car. it destroyed my engine and countrytook in my car and fixed the engine all under warrentee a More

by bigbob50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Sadowski
Nov 02, 2017 -

Country Hyundai Genesis responded

Thank you for your feedback, we are glad we could help you out and happy that everything worked out well for you in the end!

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