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Country Hyundai Genesis - Service Center

Northampton, MA

4.1
122 Reviews

122 Reviews of Country Hyundai Genesis - Service Center

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January 27, 2019

Service call update computer They took the time and checked the car to make it better for my mileage the service was excellent thank you I’ll be back More

by Cottage
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ross LeBlanc
Jan 28, 2019 -

Country Hyundai Genesis responded

Thank you for the great rating and review! We're pleased to hear that you were happy with your visit and our service team. Thank you for choosing Country Hyundai, and we look forward to welcoming you back!

January 24, 2019

Great Dealership I have purchased two cars from Country Hyundai and each time was a good experience. I bring in my vehicle for regular maintenance and everyone in the More

by Annasabonis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Sadowski, Bill McHugh, Carlos Bonilla, Sara Sabourin, Jason Hnatonko
Jan 24, 2019 -

Country Hyundai Genesis responded

Thank you for taking a moment to leave this great review! We're pleased to hear that you are happy with our dealerships operations all-around. Thank you for choosing Country Hyundai for both your sales and service needs, and we look forward to welcoming you back in the future!

January 10, 2019

Made things easy! My vehicle was recently making noises that I couldn't identify so I wanted to get it in to be looked at. Scott went out of his way to bring my car in More

by santefesport
Recommend Dealer
Yes
Employees Worked With
Scott Peters
Jan 12, 2019 -

Country Hyundai Genesis responded

Thank you for the kind feedback! Here at Country Hyundai, customer satisfaction and safety in your vehicle is our number one priority. We're pleased to hear that Scott was able to accommodate you. We look forward to welcoming you back in the future!

December 21, 2018

Oil Service Plus I went to have my oil service done and upon checking in they performed an unexpected car alignment and informed me that my rear alignment was off. Sar More

by bigbluehd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sara Sabourin
Dec 28, 2018 -

Country Hyundai Genesis responded

Thank you for the great feedback! We apologize to hear about the inconvenience during your last service visit, but we’re pleased to hear that Sara was accommodating! We look forward to welcoming you back in the future.

October 26, 2018

Recalls etc Came in with 7 recalls on my vehicle, and was treated very warmly. All repairs were done and my car is driving so much better. Was also given a reason More

by julianawhite
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carla Cosenzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2018 -

Country Hyundai Genesis responded

Thank you for the five stars, Juliana! It is our priority to make sure all of our customers are driving safely and happily. We're glad that we were able to get everything repaired for you, and we look forward to welcoming you back for future service needs!

October 22, 2018

Great Service Staff is, as always, very professional and courteous. They were helpful and the time projection for the service was right on point. I would recommend. More

by FXBIII
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Hnatonko
Oct 22, 2018 -

Country Hyundai Genesis responded

Thank you for the five stars! We're glad to hear that you had a pleasant service experience, and we look forward to welcoming you back in the future!

August 22, 2018

Still a believer This was just a regular scheduled service, but I still feel strongly about what I have said in an early review. I love the 2016 Elantra GT, and the s More

by bradley_day
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sara Sabourin
Aug 27, 2018 -

Country Hyundai Genesis responded

Thank you, we are glad that we were able to accommodate you and hope to welcome you back in the future!

June 26, 2018

Excellent customer service. The service I received at Country Hyundai was excellent. I was greeted by Eric as soon as I pulled in, i told him why i brought my car in for service More

by MariaD
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eric Segundo, Scott Peters
Jul 02, 2018 -

Country Hyundai Genesis responded

Thank you for your feedback and we appreciate your kind words. We are glad to know that all of your experiences are excellent. We look forward to serving you for your future appointments. Beat Regards, Jeannie Beauchesne Country Hyundai

May 11, 2018

Excellent service Very informative and friendly. Most of all efficient. Anthony grader provides exceptional service. Highly recommend this dealership for service. Wi More

by aruba2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony grader
May 11, 2018 -

Country Hyundai Genesis responded

We're very happy to hear that Anthony helped make your visit pleasant! We will look forward to seeing you for your next service interval.

May 10, 2018

Engine Check Light I brought my car in because the 'check engine light' was on. Tom Sadowski was very friendly and so helpful, come to find out it was just my gas cap, t More

by Kathy Parker 66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Sadowski
May 10, 2018 -

Country Hyundai Genesis responded

Thank you Kathy, its great to know that you were happy with everything. Enjoy the great weather!

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