Country Hyundai Genesis - Service Center

Glad I made the switch After an unsatisfactory phone interaction and realization that GR Hyundai didn't actually have rides to work for for people but once a day and only fo After an unsatisfactory phone interaction and realization that GR Hyundai didn't actually have rides to work for for people but once a day and only for a certain number of people *(if you need to be there by eight) I decided maybe it was time to try a different place... Glad I did! The interaction on the phone and the timeliness of the work done and then to see a happy familiar face in Patrick was great! Thank you! More

Top service First service appointment since the purchase of my 2019 Santa Fe..... was impressed with Derrick, the manager of the service dept, and his associate. First service appointment since the purchase of my 2019 Santa Fe..... was impressed with Derrick, the manager of the service dept, and his associate...... they were very professional and efficient! So far love doing business with this branch in Northampton MA! More

Excellant Service Took my 2018 Hyundai Elantra GT in for the 3750 mile service. They went through the whole car checking to make sure everything was ok. They really tak Took my 2018 Hyundai Elantra GT in for the 3750 mile service. They went through the whole car checking to make sure everything was ok. They really take great care of both the car and the customers. This is the only place I will take my car for service. More

Visit I went in to have a tire fixed and it was fast and didn’t cost me anything being covered by warranty. Desk staff were very friendly and informative I went in to have a tire fixed and it was fast and didn’t cost me anything being covered by warranty. Desk staff were very friendly and informative More

Very Helpful Sara was an absolutely lovely person and really helped me, especially with my lack of knowledge about all things "car." She helped me get my car back Sara was an absolutely lovely person and really helped me, especially with my lack of knowledge about all things "car." She helped me get my car back up and running, and made sure I didn't pay for anything I didn't need. Thank you!! More

Awesome service, per usual. Sara, Ross, Sam, and Amber always work very well together to make sure my experience is top-notch. Kudos to them, as well as the others in Service for Sara, Ross, Sam, and Amber always work very well together to make sure my experience is top-notch. Kudos to them, as well as the others in Service for taking great care of my car. More

Great service I have given five stars to the service because the personnel was very friendly and attentive to the need of the customer - I also trust the assessment I have given five stars to the service because the personnel was very friendly and attentive to the need of the customer - I also trust the assessment and work done on the car More

Satisfied the service was good. I had an oil change. They gave me a free car wash after they finished the oil change. The waiting area was comfortable. the service was good. I had an oil change. They gave me a free car wash after they finished the oil change. The waiting area was comfortable. More

Trustworthy and honest At another dealership, for years was told (and paid for) I was getting full synthetic oil. Found out they didn’t even carry it. So my first oil chan At another dealership, for years was told (and paid for) I was getting full synthetic oil. Found out they didn’t even carry it. So my first oil change, on the brand new car I purchased from this dealership, I was wary. Asked a bunch of questions, like, can I watch the tech put in the fluids. How do I know I’m getting synthetic... They were very patient and understanding. When it was time for the oil, they escorted me back, the tech explained and showed me how the overhead hose is labeled synthetic. Has a built in meter, like a gas pump, built into the handle. Thought that was neat. Both my wife and I are very happy with our experiences at Country Hyundai. More

Oil change My appointment was on 1/31/19 and I was going to drop off my car on 1/30/19 The service dept was not busy and they had told me if I wanted to wait the My appointment was on 1/31/19 and I was going to drop off my car on 1/30/19 The service dept was not busy and they had told me if I wanted to wait they could do the oul change then. Ir told about 20 minutes and I was driving back home. More