
Country Hyundai Genesis
Northampton, MA
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1,242 Reviews of Country Hyundai Genesis
Excellent customer service and sales Jason is very professional and informative. We are very pleased with the service and purchase of our first brand new car. Thank you for an excellent e Jason is very professional and informative. We are very pleased with the service and purchase of our first brand new car. Thank you for an excellent experience. More
Patient and Helpful Melissa (in sales) was very affable and patient as I struggled with which model to buy or if I wanted to buy there at all. We looked at the differenc Melissa (in sales) was very affable and patient as I struggled with which model to buy or if I wanted to buy there at all. We looked at the differences in options and prices and took 2 test drives over a few days and with the help of Matthew the Sales Manager we decided. Normally the Manager wouldn't get involved but I was having trouble pulling the trigger and he wanted to know what he could do to make it happen. I felt a little pressure to make a decision but it's probably what I needed at that time. He comprised a little on price and what got it done. Melissa did an effective job coordinating the insurance, registration, and inspection. Melanie in Administration was very thorough and informative in explaining the various options in the car and in getting me started with the new car. I was also introduced to the Service department. All in all, a very good customer experience and I would recommend them to anyone considering a Hyundai. More
2017 Santa Fe They found me my perfect car at a great price. I could not be more happier. Has everything I wanted in it. Plus they delivered the car to me at work s They found me my perfect car at a great price. I could not be more happier. Has everything I wanted in it. Plus they delivered the car to me at work so I didn't have to come back. I will be back in three years to get a new one bc everything was great. Thank you all so much for everything and all your hard work to find the best car that fits my family's needs! More
Best New car buying experience. Couldn't have ask for a better new car buying experience. Even my wife was pleased with how we were treated. We got an excellent deal !!! Couldn't have ask for a better new car buying experience. Even my wife was pleased with how we were treated. We got an excellent deal !!! More
Salesman Scott Peters was wonderful to work with and he made it very comfortable to make decisions on the right car for me. I will definitely recommend him to Scott Peters was wonderful to work with and he made it very comfortable to make decisions on the right car for me. I will definitely recommend him to my friends as well as the dealership. More
Nice, friendly and customer oriented Jason responded very quickly to my inquiry on line. Scott talked to us about what we wanted and helped us to get a lease payment we were happy with. Jason responded very quickly to my inquiry on line. Scott talked to us about what we wanted and helped us to get a lease payment we were happy with. Scott was courteous and answered all our questions. We were happy to have dealt with him in the leasing of our new Hyundai Sonata. Love it!!! More
45000 Mile Service Overall experience was fantastic, speedy service, friendly and explained issues that arose during the service. Brake pads were worn and needed replac Overall experience was fantastic, speedy service, friendly and explained issues that arose during the service. Brake pads were worn and needed replacing. One tire had a nail in it. My issue that knocked it down from excellent was cost. I thought it was a little high but that is my own opinion. Although, I was quoted one price, the actually cost ended up being less so I guess I can't complain to much. Easily would recommend them and will continue to use their service department More
awesome servise i bought a 2013 last year six speed due to hip problems Jason and Shinny helped me get into a2016 automatic in two days awesome i bought a 2013 last year six speed due to hip problems Jason and Shinny helped me get into a2016 automatic in two days awesome More
excellent service The experience was fine. We got the car we wanted with reasonable lease terms. There was some confusion about price terms but they were cleared up p The experience was fine. We got the car we wanted with reasonable lease terms. There was some confusion about price terms but they were cleared up promptly. We appreciated the willingness to repaid the small scratch in the car. More
It was great, and I love my new car! Everyone here was very helpful, and friendly! Bill was awesome, and walked me through everything. Very impressive. Melanie also showed me everything Everyone here was very helpful, and friendly! Bill was awesome, and walked me through everything. Very impressive. Melanie also showed me everything the car had to offer! I love it! More