
Country Hyundai Genesis
Northampton, MA
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1,242 Reviews of Country Hyundai Genesis
Excellent Dearlership! My Husband and I were in search for a Santa Fe Sports for me, we ended up at this great dealership. Roger Cote was the service person who came out to My Husband and I were in search for a Santa Fe Sports for me, we ended up at this great dealership. Roger Cote was the service person who came out to assist us on this Saturday afternoon, after speaking with him and letting him know what we were looking for he showed us a couple of SUV's and at that time , I felt that this vehicle was too big for me. Roger then showed us the Tucson, which was a much smaller vehicle for me, I took it for a ride and fell in love with it;the smooth ride all the features a plus , the color was popping both inside and out, my grandson loved it also. we went back in and started the paper work. what a great deal. he is an excellent sales man. When then met with Myron who was so helpful and friendly and knowledgeable. He took us right through the paperwork with not a hiccup. we signed all the paper work and picked up my vehicle as promised. On the day I picked up my 2014 Tucson, Melanie was a Gem, she went through the whole car and explained every featured one at a time and did not rush through the process. The whole process from beginning to end took only a few days. I'm a happy customer!! More
Great service I called on a whim, last minute decision. The car I was driving had been paid off for a while, but had problems that I wasn't interested in fixing and I called on a whim, last minute decision. The car I was driving had been paid off for a while, but had problems that I wasn't interested in fixing and will be doing a lot of traveling in the coming winter for work. A new car made sense and I wanted to spoil myself for once. They were eager to accommodate my schedule and set up an appointment for me to come in & check out the car I had picked out. They stayed well past closing to finish showing me the car & go over financials and such. Picked up the car 2 days later, although if I didn't want to pick it up, they would've delivered it. Very courteous, thorough and convenient transaction. Bill and Melanie were great, as well as Jason and Myron. A+ wouldn't change a thing. Thanks again. Country Hyundai is overall a great Dealership to do business with. More
Great experience Bought a new Elantra. Will be back to buy my next car from here. Bill Mchugh was a great help. Matt Doyle was able to get me on my way fast. Bought a new Elantra. Will be back to buy my next car from here. Bill Mchugh was a great help. Matt Doyle was able to get me on my way fast. More
Easy Car Buying Thanks to all the staff and especially Chris who made car shopping easy. We ended up finding the car that made met our needs as well as our budget! Th Thanks to all the staff and especially Chris who made car shopping easy. We ended up finding the car that made met our needs as well as our budget! Thanks to everyone involved! More
couldn't solve my problem my car doesn't start about every 4 days. It's intermittent so they say nothing they can do. this is a real problem given that I work in a college se my car doesn't start about every 4 days. It's intermittent so they say nothing they can do. this is a real problem given that I work in a college setting and have to be at work at a particular time. Just surprised that was the response. they were very nice but I can't say I got good service since the very next day my car would not start. More
Wonderful experience! Scott Peters met us at the door and was very friendly. He asked hat we were looking for in a car and found me a car that everything I wanted. Couldnt Scott Peters met us at the door and was very friendly. He asked hat we were looking for in a car and found me a car that everything I wanted. Couldnt be happier. He made the process easy and understandable. He went above and beyond and gave my daughter a balloon and coloring book and made her feel comfortable too. He was great. More
New car purchase Great Service knowledgeable staff. Able to explain my needs and did not feel pressured in any way to look at other vehicles that did not meet my requi Great Service knowledgeable staff. Able to explain my needs and did not feel pressured in any way to look at other vehicles that did not meet my requirements. More
Exceptional!! Great customer service; Mr. Doyle, Shinny & Chris - not sure of last name -were excellent! I noticed the sales department was very busy, not suprised Great customer service; Mr. Doyle, Shinny & Chris - not sure of last name -were excellent! I noticed the sales department was very busy, not suprised - great company More
Had a great experience Scott welcomed us as soon as we walked in doors. He was very friendly and knowledgable. We went in there with a mindset of what we wanted in a car and Scott welcomed us as soon as we walked in doors. He was very friendly and knowledgable. We went in there with a mindset of what we wanted in a car and Scott went above and beyond to provide us with everything we were looking for. I had my 2 year with me and he was great with her. He got her a balloon and a coloring book and did his best to keep her busy. He found us the perfect car and I could be more happy about it. I would recommend going here if you are looking for a car and want great customer service. We walked out of here with a car beyond our expectations. Pricing was great and they work with you. More
Fantastic experience! We started out on a trip only to have the engine light come on. We called Northanpton Hyundai and they had us bring it right in. It needed a transmis We started out on a trip only to have the engine light come on. We called Northanpton Hyundai and they had us bring it right in. It needed a transmission sensor and other parts. Since is was recommended to drive without fixing. They arranged a rental and fixed our car before end of day! No appointment and still managed to fix it and get us back on the road !! Wonderful service department we go out of of way to bring it there just because they always treat you with respect, honesty and friendliness! More