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Country Chrysler Dodge Jeep

Oxford, PA

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377 Reviews

2158 Baltimore Pike

Oxford, PA

19363

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September 07, 2024

I have purchased 8 new vehicles at this dealership since 2009. Recently bought a good, low mileage used van for my wife elsewhere due to none available here except high mileage, highly overpriced (double K More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gordon Atkisson, Marty Lawrence, Garrett ?, Scott McCulloch, Jack Davies
Sep 12, 2024 -

David responded

have purchased 8 new vehicles at this dealership since 2009. Recently bought a good, low mileage used van for my wife elsewhere due to none available here except high mileage, highly overpriced (double KBB) Pacifica. I got PA inspection on new used van here; it needed some work. Although this is a Chrysler dealership, my new vehicle is a Chrysler van, dealer service REFUSED To accept outside national warranty by well-reputed national company. Dealer ONLY accepts warranties THEY have sold. In questioning this, I was told I shoukd have bought my car there with their warranty! REALLY? The AUDACITY!?! This is how you treat a repeat-purchase customer of over 20 years??? Unbelievable!

May 04, 2022

I read with glee your stupid comments regarding my dealership. You are a buffoon.You are the worst kind of stupid! THIS IS WHAT DEALERSHIP OWNER SENT TO ME IN EMAIL AFTER MY REVIEW!! VERY PROFESSION More

by goran18104
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tony Iquinto
February 22, 2022

My wife and I worked with Paul to order a new truck recently. The various trim levels and option packages can be complicated and Paul did a great job coming up with a configuration that had all the fea More

by Dan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Damiano
Mar 25, 2022 -

Country Chrysler Dodge Jeep responded

Hi Dan, We really appreciate you taking the time to leave a review! We're so happy to hear Paul could help with your vehicle configuration. If there's anything else we can help with please let us know. We're looking forward to seeing you next time. Have a wonderful day!

October 31, 2021

Enrique was patient , pleasant, reexplained all we Enrique was patient , pleasant, reexplained all we asked, achieved all we needed. Thanks! Good service More

by fdoyle2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Enrique
Nov 03, 2021 -

Country Chrysler Dodge Jeep responded

This made our day! Thank you for the wonderful review. We’re thrilled that Enrique could provide such a positive experience.

October 23, 2021

Service is not what it should be. My sales guy was great. Misdiagnosed my issue made it a non warranty problem and their solution didn't fix it for long More

by pp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott McCulloch, David O'Brien
Oct 27, 2021 -

Country Chrysler Dodge Jeep responded

We appreciate you taking the time to walk us through your recent experience with our team. We’re glad to know you’ve had positive experiences with our sales team, but we’re sorry to hear that you feel our service is not what it should be. If you would be willing to discuss further, please reach out to Gordon at 610-932-0500. Thank you for your time.

October 21, 2021

Great communicative service! My custom-order Wrangler arrived much faster than expected. Enrique was helpful Abbe communicate throughout - very pleasant to work with. I’m a satisfied customer. More

by luvvalways1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Enrique Guzman
Oct 27, 2021 -

Country Chrysler Dodge Jeep responded

Congratulations on your new Wrangler! We’re glad to know that Enrique was so helpful and communicative during the custom-order process. Happy driving!

October 13, 2021

This will be my second car from them . The service was excellent the sales man was a big help on my purchase. I definitely recommend going there for your next car. More

by williamdoyle1916
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David O'Brien
Oct 20, 2021 -

Country Chrysler Dodge Jeep responded

Thank you for choosing Country CDJR again for your recent vehicle purchase, William. We’re thrilled to know that David provided you with excellent service. Please don’t hesitate to reach out if there is anything we can lend a hand with in the future!

September 30, 2021

Enrigue was very helpful and friendly and Jane was very helpful with online Costco pricing. More

by david
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Enrique Guzman, Jane Welsh
Oct 07, 2021 -

Country Chrysler Dodge Jeep responded

We’re thrilled to hear that our team provided you with such friendly and helpful service, David. We will make sure to pass along your kind words and look forward to working with you again in the future!

September 08, 2021

Very happy with the Vehicle! Simply very happy…Enrique was friendly and helpful and we were not in there too long good experience it was a good team work with all the paper works…but then kind of disappo More

by Fabienne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Enrique Guzman
Sep 16, 2021 -

Country Chrysler Dodge Jeep responded

We're thrilled to hear that you are so happy with your experience, Fabienne! We will make sure to pass your special thanks along to Enrique and the rest of our team. See you next time!

August 29, 2021

I went to Country because I saw on their website they had a very reasonable priced 2012 Jeep Wrangler Unlimited. I wanted to trade in my 2008 Jeep Wrangler and look to purchase that Jeep. Dylan Rosas came ou More

by miller_micah
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Rosas, Gordon Atkisson Jr., Becky Friel
Sep 03, 2021 -

Country Chrysler Dodge Jeep responded

Thank you for taking the time to walk us through your first car buying experience. We’re thrilled to hear that Dylan and the rest of our team helped to make the process as easy and painless as possible. Please don’t hesitate to get in touch with us if any questions arise over the next few weeks. We look forward to getting you behind the wheel!

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