Back

Coulter INFINITI - Service Center

Mesa, AZ

4.8
374 Reviews
Today: 7:00 AM - 6:00 PM Closed Now
View All Hours

374 Reviews of Coulter INFINITI - Service Center

Sort by
November 16, 2024

Great customer service and quality of work. Staff is very friendly and want to ensure you have the best service. More

by mdm3311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2025 -

Coulter INFINITI responded

Mdm3311, we are so pleased you enjoyed your visit to Coulter INFINITI! If you have any further questions, please give us a call. We're always happy to help!

November 16, 2024

Friendly people. Great location great service and sales departments purchased r5 vehicles from them nice waiting area More

by Frank hagan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toby Hochstetler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2025 -

Coulter INFINITI responded

Hi Frank Hagan, thank you for taking the time to leave a review for us at Coulter INFINITI. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

November 15, 2024

Great service in a jam! I had a dead battery in my Q60 and drove into the Service Drive without an appointment. Jose Torrero greeted me immediately, he was super courteous More

by PT Mattice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Lopez-Torrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2025 -

Coulter INFINITI responded

Pt Mattice, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Coulter INFINITI. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

November 12, 2024

Mike Rios is great. Very helpful. Wish the dealership was as good as he is. More

by tomp4872
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Stoor
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2025 -

Coulter INFINITI responded

Tomp4872, thank you so much for the positive review! We look forward to your next visit! Take care!

November 06, 2024

I have been going to Coulter Infiniti for almost 10 years and they are the best service dealer I’ve ever worked with. My service manager, Scott Shaffer, is the best in the business. Professional, responsive, More

by Dan K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2025 -

Coulter INFINITI responded

Dan K, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Coulter INFINITI with Scott and the team! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

November 05, 2024

Great customer service and understanding of my situation. Technicians performed quality work. The representative I dealt with was very personable and understanding. Made every effort to assure quality servic More

by Toad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Lopez-Torrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2025 -

Coulter INFINITI responded

Hi Toad, we are very happy to have provided you with such a positive experience! Until the next time we meet, take care!

November 04, 2024

My car had transmission issues. They did a wonderful job and fixed the problem with reasonable rate. They also had wonderful customer support and professional service. More

by UnityChess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Lopez Torrero
Jan 25, 2025 -

Coulter INFINITI responded

Unitychess, your wonderful feedback and rating mean a lot to us. If you're ever in need of more help, please let us know!

November 01, 2024

Great service. Scott was super professional and communication was spot on. They solved a very stubborn problem. More

by Bb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2025 -

Coulter INFINITI responded

Bb, we are so pleased you enjoyed your visit to Coulter INFINITI! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 30, 2024

Great service and courteous staff. Maintenence was completed in less than 1.5 hours. Better experience than at larger dealerships. More

by DECKER16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2025 -

Coulter INFINITI responded

Hello Decker16, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 30, 2024

Incredibly friendly and helpful people. The knowledge and experience is second to none I will continue to take my vehicle there for all services needed More

by matthew.carrillo007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toby Hochstetler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Darr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Grandberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lanzarotto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sophia Said
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kalysha Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Corza
Jan 25, 2025 -

Coulter INFINITI responded

Hi Matthew.carrillo007, thank you so much for your positive comments about Coulter INFINITI! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

...
6
...