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Coulter INFINITI - Service Center

Mesa, AZ

4.8
373 Reviews

373 Reviews of Coulter INFINITI - Service Center

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December 18, 2024

Coulter Infinity staff has provided exemplary service in all interactions we have had with them. More

by kalexa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2025 -

Coulter INFINITI responded

Hello Kalexa, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! HAPPY HOLIDAYS!

December 18, 2024

I love bringing my car up here to Coulter. They always get me in right away (within 48 hours) and are professional and courteous. Toby is my service tech and I would highly recommend him to an More

by suziselvis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toby Hochstetler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2025 -

Coulter INFINITI responded

Suziselvis, thank you for your kind review; we are happy to pass along your comments to the team here at Coulter INFINITI! If you're ever in need of more help, please let us know! HAPPY HOLIDAYS!

December 14, 2024

I was vastly overcharged and their findings were totally unfounded. The codes the have us were not the codes we found before my car went to them and are not the codes we found today. They wanted to replace More

by Infoazgary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Shaffer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2025 -

Coulter INFINITI responded

Infoazgary, we regret to hear that you had this experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (480) 386-6375.

December 12, 2024

I bought my last vehicle and my current vehicle from Coulter Infiniti. Continue to go to Coulter for all of my car maintenance needs despite it being 15 miles from my home. So I think that speaks volume More

by Heather
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2025 -

Coulter INFINITI responded

Hello Heather, we appreciate you taking the time to leave us this feedback. Thanks again for the recommendation, and have an amazing day!

November 28, 2024

I trust my car Infiniti only! They are courteous and know what they are doing! More

by Camy1008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toby Hochstetler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2025 -

Coulter INFINITI responded

Hi Camy1008, thank you for taking the time to leave a review for us at Coulter INFINITI. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

November 27, 2024

Toby and his team were very kind and communicated very well. He went above and beyond what I expected from them. To y listened to all my concerned and took care of everything! I would highly recommend thi More

by Racheal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toby Hochstetler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2025 -

Coulter INFINITI responded

Hi Racheal, thank you so much for your positive comments about Coulter INFINITI and Toby ! We sincerely thank you for the positive review, and look forward to seeing you again soon!

November 27, 2024

Service Center has been the Best! Great customer service and only work with Mike Rios! He is the reason for me continuing my loyal business!! He’s the Best!! More

by Scmontg3169
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2025 -

Coulter INFINITI responded

Hi Scmontg3169! We're so happy we were able to help you out! We're glad to hear Mike delivered such a great experience. If there's anything further we can do for you, we are happy to help!

November 22, 2024

I have been bringing my 2003 Infiniti FX35 to the Service Dept here for over 2 years and the Service team is amazing! My contact Mike Rios is the best in the business, always an awesome experience and I wal More

by christopher_davis_1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Lopez-Torrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2025 -

Coulter INFINITI responded

Christopher_davis_1975, reviews like this give us motivation and help us ensure we provide high-quality care. We sincerely thank you for the positive review, and look forward to seeing you again soon!

November 16, 2024

they are nice , accomodating and honest. they have quick service and yhere is snack while you wait More

by alantorrenueva2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toby Hochstetler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2025 -

Coulter INFINITI responded

Alantorrenueva2, we're so glad that we were able to go above and beyond your expectations! Thank you, and have a fantastic day!

November 16, 2024

Great customer service and quality of work. Staff is very friendly and want to ensure you have the best service. More

by mdm3311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2025 -

Coulter INFINITI responded

Mdm3311, we are so pleased you enjoyed your visit to Coulter INFINITI! If you have any further questions, please give us a call. We're always happy to help!

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