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Coulter INFINITI - Service Center

Mesa, AZ

4.8
369 Reviews

369 Reviews of Coulter INFINITI - Service Center

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January 04, 2025

Scott is the best! So helpful and professional.Highly recommend.Very patient and knowledgeable. Will not go elsewhere More

by majahmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2025 -

Coulter INFINITI responded

Majahmd, we really appreciate your feedback! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 04, 2025

Great service! Toby provides great customer service! Scheduled maintenance completed in a timely manner. Updates provided while my car was being serviced. I’m a sat More

by DWS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toby Hochstetler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2025 -

Coulter INFINITI responded

Dws, we are very happy we could provide you with a positive experience! We sincerely thank you for the positive review, and look forward to seeing you again soon!

December 30, 2024

Excellent service. Outstanding service advisor Toby his help saved me a large amount of money. More

by hcannon3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toby Hochstetler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2025 -

Coulter INFINITI responded

Hello Hcannon3, we appreciate you taking the time to leave us this feedback. We sincerely thank you for the positive review, and look forward to seeing you again soon!

December 28, 2024

Scott always does a great job of getting me in and out also keeping me informed on the service More

by Thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2025 -

Coulter INFINITI responded

Thomas, we are very happy we could provide you with a positive experience! We can't wait to see you again, have a great day.

December 26, 2024

Was greeted and checked in promptly. Wait time was very reasonable for oil change. Jose was courteous, knowledgeable, downstairs and professional. More

by mrae62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Lopez-Torrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2025 -

Coulter INFINITI responded

Hi Mrae62, thank you for taking the time to leave a review for us at Coulter INFINITI. We're happy we could meet your expectations! We sincerely thank you for the positive review, and look forward to seeing you again soon!

December 19, 2024

Scott in service was amazing and that’s why we will be back. Very knowledgeable and very personable. More

by wkclarke63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2025 -

Coulter INFINITI responded

Wkclarke63, we're glad you had such a wonderful experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

December 18, 2024

Coulter Infinity staff has provided exemplary service in all interactions we have had with them. More

by kalexa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2025 -

Coulter INFINITI responded

Hello Kalexa, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! HAPPY HOLIDAYS!

December 18, 2024

I love bringing my car up here to Coulter. They always get me in right away (within 48 hours) and are professional and courteous. Toby is my service tech and I would highly recommend him to an More

by suziselvis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toby Hochstetler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2025 -

Coulter INFINITI responded

Suziselvis, thank you for your kind review; we are happy to pass along your comments to the team here at Coulter INFINITI! If you're ever in need of more help, please let us know! HAPPY HOLIDAYS!

December 14, 2024

I was vastly overcharged and their findings were totally unfounded. The codes the have us were not the codes we found before my car went to them and are not the codes we found today. They wanted to replace More

by Infoazgary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Shaffer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2025 -

Coulter INFINITI responded

Infoazgary, we regret to hear that you had this experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (480) 386-6375.

December 12, 2024

I bought my last vehicle and my current vehicle from Coulter Infiniti. Continue to go to Coulter for all of my car maintenance needs despite it being 15 miles from my home. So I think that speaks volume More

by Heather
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2025 -

Coulter INFINITI responded

Hello Heather, we appreciate you taking the time to leave us this feedback. Thanks again for the recommendation, and have an amazing day!

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