Coulter INFINITI - Service Center

Service Manager Mike Rios: Professional, quick response, detailed oriented and personal, paid attention to key concerning points. The dealer takes pride in cleanliness. detailed oriented and personal, paid attention to key concerning points. The dealer takes pride in cleanliness. More

Mike Rios helped me with this somewhat complicated repair. He made everything clear, kept me informed, and made everything run smoothly and surely. Mike did an absolutely outstanding job in all ways. repair. He made everything clear, kept me informed, and made everything run smoothly and surely. Mike did an absolutely outstanding job in all ways. I am completely satisfied and extremely pleased. More

Toby is a great advisor and regained my trust in this dealerships service department again. dealerships service department again. More

The maintenance supervisor Mike Rios is always so warm and supportive! He does the utmost to enlighten the word “service” for the customer! It’s like he knows exactly how a loyal Infiniti customer shou and supportive! He does the utmost to enlighten the word “service” for the customer! It’s like he knows exactly how a loyal Infiniti customer should be taken care of! My kids love the treats as well! They appreciate the kid chair in the service waiting area! More

Efficient, organized, professional, clean, well informed and educated, love the reminders and texts and emails and educated, love the reminders and texts and emails More

Having Jose there who goes the extra mile, truly wants to help make your experience enjoyable. Super nice and well educated with the cars. Jose makes it the best thing! Waiting area is nice. And comfortable help make your experience enjoyable. Super nice and well educated with the cars. Jose makes it the best thing! Waiting area is nice. And comfortable for the few minutes I was sitting there. Thank you. More

Toby H has been great to work with. He gives prompt updates and always communicated the status of my vehicle. He gives prompt updates and always communicated the status of my vehicle. More

My service manager, Scott Shaffer is professional And does a great job. Always answering my questions and helping me with my service thank you. does a great job. Always answering my questions and helping me with my service thank you. More

Always have had a good experience here. Staff is good, and atmosphere is nice. Recommended for Infiniti service Staff is good, and atmosphere is nice. Recommended for Infiniti service More

Took my QX60 in for a fix only the dealer could do. They found another issue and I was told about an hour before closing. I was not given a time line for when it would be available. When I called on Sa They found another issue and I was told about an hour before closing. I was not given a time line for when it would be available. When I called on Saturday I was told I should have known it wouldn't be ready before Monday. After picking up my car, I noticed there was a crack (circular) about the size of a silver dollar, on the drivers side. When I contacted the dealership I was told they weren't responsible. I have left 2 messages for the repair department manager and have heard nothing. After dealing with this dealership, I don't ever want to buy another Infiniti! More