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Coulter INFINITI - Service Center

Mesa, AZ

4.8
365 Reviews

365 Reviews of Coulter INFINITI - Service Center

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March 01, 2025

Coulter Infiniti takes great care of the customers by keeping the employees that make us happy! Oops.... I just gave away their secret to success! Mike Rios Mary Ann Sylvia Henry S Matt G Just to More

by stphnbelcher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Said
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nader Ghobrial
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Goudarzi
March 01, 2025

We had a "check engine" light come on and called Coulter right away. They were able to get it in the next day and assessed it that afternoon. Mike Rios from their service dept stepped me through everything More

by jdholte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Coulter INFINITI responded

Jdholte, we're so glad that we were able to go above and beyond your expectations! We're glad to hear Mike delivered such a great experience. If there's anything further we can do for you, we are happy to help!

February 24, 2025

Top notch service in a timely manner. I highly recommend Toby and Coulter to other infiniti owners. More

by mghargartenjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toby Hochstetler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Coulter INFINITI responded

Mghargartenjr, we're happy to hear you had such a positive experience with our team and Toby! We're looking forward to your next visit with us!

February 20, 2025

Easy to book an appointment online and plenty of appointment times to work with you schedule. More

by sweetieowens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2025 -

Coulter INFINITI responded

Sweetieowens, thank you so much for the positive review! If you have any further questions, please don't hesitate to reach out!

February 12, 2025

Coultier has a friendly, knowledgeable service staff who have consistently provided quality service on our QX80. More

by xmetal68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

Coulter INFINITI responded

Xmetal68, we're so glad that we were able to go above and beyond your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

February 12, 2025

Very timely and check me updated and my car was washed and vacuumed it was a very easy More

by marcellehurst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

Coulter INFINITI responded

Marcellehurst, we are so pleased you enjoyed your visit to Coulter INFINITI! Thank you, and have a fantastic day!

February 07, 2025

We had an issue with our passenger side door handle that needed replacing. We worked with Jose and Spencer to get the handle replaced by Infiniti. It took a number of trips to the dealer but finally we we More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer Stoor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Lopez-Torrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Coulter INFINITI responded

Hi Ken, thank you for taking the time to leave a review for us at Coulter INFINITI. We're happy we could meet your expectations! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 29, 2025

Our service provider Jose was fantastic! He explained everything to us and went the extra mile for us. I would recommend him and Coulter to anyone! Thank you Jose for everything!!! More

by Nana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Lopez-Torrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Coulter INFINITI responded

Nana, reviews like this give us motivation and help us ensure we provide high-quality care. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

January 29, 2025

Always great customer service by my favorite associate Mike R. Always takes the time to explain in detail when I have any concerns More

by pvwitt1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Coulter INFINITI responded

Pvwitt1977, reviews like this give us motivation and help us ensure we provide high-quality care. We're glad to hear we delivered such a great experience with Mike. If there's anything further we can do for you, we are happy to help!

January 29, 2025

I would like to thank Scott in your service department for his quick response to my service needs. I particularly appreciate his attention to detail and communication. Coulters first class service is by More

by Don Barker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Coulter INFINITI responded

Hi Don Barker, thank you for taking the time to leave a review for us at Coulter INFINITI. We're happy we could meet your expectations! If you're ever in need of more help, please let us know!

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